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Line of Duty Care/Notice of Eligibility


As a National Guard or Reserve member, you're covered if you're injured or become severely ill in the line of duty. This includes when traveling directly to or from your place of duty. To receive health care for these injuries or illness, your unit must issue a Line of Duty (LOD) determination, or a Notice of Eligibility (NOE), if you belong to the U.S. Coast Guard. 

LOD/NOE determinations are used to establish, manage, and authorize health care for any specific injury, illness or disease that results in emergency or urgent care while serving on drill weekends or annual training.  LOD/NOE coverage is separate from any other TRICARE coverage, including:

Documenting Eligibility and Getting Care
When your unit approves your LOD/NOE determination, you must ensure that it is filed with your local military treatment facility or with the Military Medical Support Office (MMSO).  You should also send a copy to any providers who cared for your LOD/NOE injury or illness so they can file it with your claim.

  • If you are able to get care from a military treatment facility (MTF), that MTF will manage your LOD care. Make sure your service-issued LOD/NOE determination on file there.
  • If you're not able to get care from an MTF, MMSO works with your unit medical representative to coordinate your care with a TRICARE-authorized provider.

For more information, view MMSO LOD Care procedure guidelines or visit the MMSO Web Site.

Line of Duty Dental Care
You may qualify for dental care when an injury or illness occurs during active duty status that requires dental treatment. You must have LOD/NOE determination approval from your unit signed by your commander or designated representative.

Send the LOD/NOE documentation to the Active Duty Dental Program contractor, United Concordia, in one of the following ways:

    United Concordia Companies, Inc. 
    ADDP Unit/LOD
    P.O. Box 69431
    Harrisburg, PA 17106-9430

United Concordia decides if dental coverage is authorized, and if so, tells you what treatment is covered. You are only eligible for treatment for the injury or illness covered under your LOD/NOE determination.

You are not authorized dental care until you are notified that your LOD/NOE determination is approved. If you seek care without approval, you will be responsible for the bill.

If you think you have a dental emergency that cannot wait for the appropriate review and authorization, please contact United Concordia at 1-866-984-2337. To learn more, contact United Concordia or view the Line of Duty Dental Care Flyer.

A Note for Air Force Reservists...

Your MTF can verify your eligibility for LOD care by sending their phone number via e-mail to: afrc.sgp@us.af.mil. Upon receipt, the MTF will get a call back to verify LOD eligibility.

Last Modified:August 27, 2012

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Contact

Military Medical Support Office
P.O. Box 886999
Great Lakes, IL 60088-6999
1-888-MHS-MMSO (1-888-647-6676)

Priority Mail
320 A-B Street
P.O. Box 886999
Great Lakes, IL 60088-6999