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Updating Personal Information


You may verify or update DEERS in one of the following ways:

  1. Visit a local ID card office to add/remove family members. Call first to verify business hours or to set up an appointment.
  2. Sign in and update your addresses, e-mail address and phone numbers online with milConnect.
  3. Call 1-800-538-9552 to update your addresses, e-mail address and phone numbers. (TTY/TDD: 1-866-363-2883) 
  4. Fax address, e-mail address or phone number changes to 1-831-655-8317.
  5. Mail changes and supporting documentation to:

Defense Manpower Data Center Support Office
Attn: COA
400 Gigling Road
Seaside, CA  93955-6771

What You Need to Update DEERS
To register family members in DEERS, sponsors must complete an Application for Identification Card/DEERS Enrollment (DD Form 1172-2) and provide documentation, such as marriage or birth certificate.  

To update DEERS, sponsors may need to provide documentation, such as Social Security numbers, active duty separation papers (DD Form 214) or Medicare cards.  Each family member's eligibility record must be updated separately.

Note: If the sponsor is not available, family members can update DEERS with a valid Power of Attorney.

When to Update DEERS
You should update your record in the whenever you experience any of the following (this list is not all-inclusive):

You should also change your address with your regional or plan contractor (i.e., Health Net, Humana Military, TriWest, International SOS, WPS-TFL).

 

Moving? Getting married? Having a baby?

Be sure to update your information in DEERS every time it changes. Visit milConnect now!

Don't forget the family!

Enrollment in DEERS is the key to using TRICARE benefits.  The sponsor must enroll their family members.  When there is a change in information, each family member's eligibility record must be updated separately. Update DEERS online with milConnect!

Last Modified:March 6, 2012

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Contact

Defense Manpower Data Center Support Office
Toll-free: 1-800-538-9552
TTY/TTD: 1-866-363-2883
Fax: 1-831-655-8317

Update DEERS online with milConnect!