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Before Traveling for Specialty Care


Although travel orders are not required, you must submit a travel request in advance to your TRICARE Regional Office (TRO) with the following documentation:

  • Copy of your CRSC determination letter identifying the combat-related disabilities
  • Your home address
  • Referring provider's address
  • Referral for specialty care to treat the specified combat-related disability
  • Statement (may be included in the referral) from the referring provider indicating that an NMA is medically
    necessary and appropriate, if applicable
  • Completed electronic funds transfer (EFT) authorization form for yourself and your NMA; form must be accompanied by a voided/canceled check or a copy of your savings account statement

Please submit information via fax or mail. E-mail requests are not accepted. The TRO staff will review your travel request and assist in locating a specialty provider or confirm that the requested specialist is a TRICARE-authorized provider outside the 100-mile radius. If requests are not submitted in advance, the TRO considers travel reimbursement on a case-by-case basis.

Getting a Referral
Beneficiaries using TRICARE Standard and Extra or TRICARE For Life are not normally required to get a referral for any type of care. However, you must have a referral to qualify for this benefit. To get a referral, please talk to the doctor you normally visit for regular check-ups and ask him or her to write a referral to the provider you need to see to treat the combat-related disability.  He or she should indicate in the referral if a non-medical attendant is needed. If your doctor has questions, please have them contact your TRO at the number listed below:

  • North: 1-866-307-9749 or 1-703-588-1867/1869
  • South: 1-800-554-2397
  • West: 1-800-449-6408

Last Modified:March 29, 2010

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Contact

TRICARE Regional Office-North
Phone: 1-866-307-9749 or 1-703-588-1867/1869
E-mail: tronorth@tma.osd.mil

TRICARE Regional Office-South
Phone: 1-800-554-2397
E-mail: trosouthcs@tros.tma.osd.mil

TRICARE Regional Office-West
Phone: 1-800-449-6408
E-mail: trow-csrctravel@trow.tma.osd.mil