My servicer has not responded to the Qualified Written Request I sent. What can I do?
If it has been more than 20 business days since you sent the QWR and you have received no communication from your servicer, or you received an initial acknowledgement of your request but it has been more than 60 business days and you received no additional communications, you can file a complaint with the CFPB online or by calling 1-855-411-CFPB (2372).