Mortgages

Can my servicer report negative information about me to a credit-reporting agency after I have sent a QWR or while they are investigating my dispute?

During the 60-day period beginning when your servicer receives your QWR about a dispute relating to your payments, a servicer may not provide information about any payment or payments that is the subject of the QWR to any consumer reporting agency or credit bureau. If your servicer has reported such information you can file a complaint with the CFPB online or by calling 1-855-411-CFPB (2372).

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