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Susan J. Gold, Acting Secretary  
Pat Quinn, Governor
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Cemetery Oversight


ANY QUESTIONS IN REGARD TO CARTER FUNERAL HOME, 2100 E. 75TH STREET, CHICAGO, IL SHOULD BE DIRECTED TO A SPECIAL CONSUMER LINE: 1-888-756-8331. THANK YOU

CEMETERY OVERSIGHT LICENSING BEGINS JULY 1, 2012. PLEASE SEE BELOW UNDER INDUSTRY NOTICES.
 

CEMETERY OVERSIGHT ACT

On January 17, 2010, Governor Quinn signed the Cemetery Oversight Act.  The Act, which took effect on March 1, 2010, makes Illinois one of the leading pro-consumer states in the nation.  Among the Act’s key protections is the establishment of a Consumer Bill of Rights. 

Under the Consumer Bill of Rights, a consumer is entitled to (1) purchase merchandise from a third-party vendor without incurring a penalty, (2) receive a standardized price list disclosing prices for all cemetery-related products, (3) obtain a burial contract that describes the exact location of the burial, (4) extend a “term burial,” which is a burial that is for a limited period of time, and (5) be protected from deceptive or unfair practices by the cemetery.

Cemetery Oversight
 


Consumers requesting information or wishing to make a complaint about a cemetery can call the Cemetery Consumer Helpline at   1-888-RLOVED1 (1-888-756-8331). 


Consumer Rights at Cemeteries Brochure
 
INDUSTRY NOTICES

CEMETERY AUTHORITY LICENSING, PARTIAL AND FULL EXEMPTION APPLICATION, CEMETERY MANAGER AND CEMETERY CUSTOMER SERVICE EMPLOYEE LICENSING NOW REQUIRED BETWEEN JULY 1, 2012 AND DECEMBER 31, 2012

On February 2, 2012 PA 097-679 was signed into law amending the Cemetery Oversight Act. The Rules for this Act were published in the Illinois Register June 15, 2012 with an effective licensing start date of July 1, 2012. The application period is open from July 1, 2012 to December 31, 2012. For further information call licensing in Springfield at 217-782-8556 or the cemetery hot line at 312-814-2886.

 

 
Cemetery Oversight Professions Licensed by IDFPR (To Applications)
 
Cemetery Oversight Act
 
Cemetery Oversight Rules
 
Frequently Asked Questions
 
Illinois Cemetery Oversight Database or call 1-855-694-5263
 
Consumer Rights at Cemeteries Brochure
 
Required Cemetery Sign
 

Approved Certifiers For Managers and Customer Service Employees


Alliance of Illinois Cemeterians
2901 Twelfth Street
Rock Island, IL 61201
309-788-6622
Program Person: Bryan Norton
Contact Person: Gregory M. Vogele
Training/Test/Location Schedule:
10/24/12 - Rockford
11/14/12 - Springfield
1/26/13 - Glen Ellyn
3/4/13 – Mt. Vernon
3/5/13 – Carbondale
3/6/13 – Fairview Heights
 


Illinois Cemetery and Funeral Home Association
608 Ridge Road
Homewood, IL 60430
866-758-7731
Program Person: John Renfro
Contact Person: Victoria C. Hand
Training/Test/Location Schedule:
10/11/12 - Rolling Meadows
10/23/12 (then every 4th Tuesday) - Homewood

 
 
CEMETERY OVERSIGHT BOARD
You can view a list of Cemetery Oversight Board Members here.
 
You can view a list of Meeting Notices & Minutes here.
 
ANNOUNCEMENTS
Cemetery Licensing to Begin - License Applications Available July 1
Statewide Cemetery Database Capturing Vast Majority of State's Burials
Governor Quinn Signs Cemetery Oversight Act
Governor's Cemetery Oversight Task Force web page
Notice to Funeral Directors Clarifying Order of July 16
Order to Funeral Directors to Produce Burr Oak Cemetery Documents
Executive Order Creating The Cemetery Oversight Task Force And Requiring Immediate Investigation Of Licensees Doing Business With Burr Oak Cemetery
Governor Quinn Names Cemetery Oversight Task Force
State Regulator cites players at center of breast cancer victim’s public aid funeral and burial
 
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