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Press Releases

U.S. Department of Labor
Wage and Hour Division
Release Number: 12-259-SAN (SF-36)

Date: 

Feb. 15, 2012

Contact: 

Deanne Amaden, Jose A. Carnevali

Phone: 

415-625-2630, 415-625-2631

Norwegian Cruise Lines agrees to pay more than $526,000 in back wages to more than 2,000 cruise workers in Hawaii


US Labor Department investigation discloses minimum wage, overtime violations

HONOLULU -- Norwegian Cruise Lines has agreed to pay $526,602 in back wages to 2,059 employees following an investigation by the U.S. Department of Labor's Wage and Hour Division that disclosed systemic violations of the federal Fair Labor Standards Act's minimum wage, overtime and record-keeping provisions for employees of the company's Pride of America cruise ship in Hawaii.

The investigation determined that Norwegian Cruise Lines paid employees straight time for mandatory weekly emergency drills, regardless of the number of hours they had worked in the week. Most of the employees typically worked nearly 60 hours per week and should have received pay at time and one-half their regular rates for all hours in excess of 40, including during the emergency drills conducted each Saturday. This single violation accounted for the largest share of the back wage payments owed to the employees.

The investigation also determined that because the employer took large meal and lodging credits, some employees were paid less than the federal minimum wage of $7.25 per hour. Additionally, the employer failed to record and pay housekeeping staff for time spent cleaning cabins between cruises. Further, employees often began work prior to their scheduled shifts, yet these hours of work were neither recorded nor compensated.

"Employees in many jobs on U.S.-flagged vessels are entitled to the federal minimum wage and overtime protections under U.S. law," said Terence Trotter, director of the Wage and Hour Division's Honolulu District Office. "We appreciate that this employer came into compliance once the issues were identified. We hope that this case sends a clear message to similar employers about taking steps to ensure they are in compliance with all applicable federal labor laws."

Following the investigation, which covered the period from July 2009 through November 2011, Norwegian Cruise Lines agreed to develop and immediately implement a compliance plan to remedy its pay practices. Norwegian Cruise Lines employs more than 900 workers on the Pride of America at any given time. The Pride of America is the only U.S. flagship in the Miami, Fla.-based company's fleet. The vessel's ports of call are Honolulu, Maui, Hilo, Kona and Kauai, all in Hawaii.

The FLSA requires that covered, nonexempt employees be paid at least the federal minimum wage of $7.25 for all hours worked, plus time and one-half their regular hourly rates for hours worked beyond 40 per week. The law requires employers to maintain accurate time and payroll records, and prohibits retaliation against employees who exercise their rights under the law.

For more information about the FLSA, call the Wage and Hour Division's toll-free helpline at 866-4US-WAGE (487-9243) or its Honolulu District Office at 808-541-1361. Information is also available on the Internet at http://www.dol.gov/whd.

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U.S. Department of Labor releases are accessible on the Internet at www.dol.gov. The information in this news release will be made available in alternate format (large print, Braille, audio tape or disc) from the COAST office upon request. Please specify which news release when placing your request at (202) 693-7828 or TTY (202) 693-7755. The Labor Department is committed to providing America’s employers and employees with easy access to understandable information on how to comply with its laws and regulations. For more information, please visit www.dol.gov/compliance.