The 2008 Survey of Consumer Payment Choice

Public Policy Discussion Paper No. 09-10
by Kevin Foster, Erik Meijer, Scott Schuh, and Michael A. Zabek

This paper presents the 2008 version of the Survey of Consumer Payment Choice (SCPC), a nationally representative survey developed by the Consumer Payments Research Center of the Federal Reserve Bank of Boston and implemented by the RAND Corporation with its American Life Panel. The survey fills a gap in knowledge about the role of consumers in the transformation of payments from paper to electronic by providing a broad‐based assessment of U.S. consumers’ adoption and use of nine payment instruments, including cash. The average consumer has 5.1 of the nine instruments, and uses 4.2 in a typical month. Consumers make 53 percent of their monthly payments with a payment card (credit, debit, and prepaid). More consumers now have debit cards than credit cards, and consumers use debit cards more often than cash, credit cards, or checks individually. Cash, checks, and other paper instruments are still popular and account for 37 percent of consumer payments. Most consumers have used newer electronic payments, such as online banking bill payment, but they only account for 10 percent of consumer payments. Security and ease of use are the characteristics of payment instruments that consumers rate as the most important.

JEL Classifications: D12, D14, E42

Full-text paper

Tables of standard errors
Survey questionnaire
Consumer Payments Research Center site

 

Revision History

4/16/2010

• Table 15 – added statistic for Retail payments
• Table 18 – changed row label from “Electronic payments” to “Other payment instruments”
• Table 28 – deleted 18-34 age group

1/21/2010

• Corrected statistics on Tables 5 and 7. Prepaid cards bought and prepaid cards received were erroneously reversed.
• A section was added to Appendix B titled "Conversion of Statistics for Other Uses" describing how to convert statistics into a format that represents the total U.S. economy.
• Edits were made to fix typos and to fix the grammar in the paper text

 

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