About the Fed
Business Continuity
FedCash®
If the normal provision of FedCash is disrupted, the Dallas Fed will notify its customers via one of the following methods:
- FedLine® broadcast message
- Posting on the District website: www.dallasfed.org
Accessing Federal Reserve Cash Services
If your normal currency and coin ordering channel (FedLine Web®) is unavailable, call the Customer Support number of your servicing Federal Reserve office for further instructions. In addition, changes in servicing office days and/or hours of operations, alternative pickup and delivery points, and restrictions on currency and coin orders and deposits may be provided.
Cash Contacts and Information Sources
- Customer Support
Dallas 214-922-6815
El Paso 915-521-5279
Houston 713-483-3634
San Antonio 713-483-3634 - Local Website
www.dallasfed.org - National Webpage
www.frbservices.org/businesscontinuity/index.html - Information may also be posted through:
FedLine