2011 Annual Employee Viewpoint Survey Results

You may have read a recent headline titled: "The Best Places to Work in the Federal Government" or something similar. This is referring to an annual survey conducted by the U.S. Office of Personnel Management (OPM) known as the Employee Viewpoint Survey (EVS). In 2011, the EVS was conducted from May 4, 2011 to May 31, 2011. In the Department of Labor, a random sample of 14,900 employees was selected. Of this sample, a total of 7,482 employees from the Department participated, for a response rate of 50.2%. We thank those Department employees who took the time to participate in the EVS. More information about the EVS can be found at http://www.fedview.opm.gov.

Interpretation of Results — Overall

The 2011 EVS features questions divided into the following seven (7) categories. Overall, the Department's performance tracked that of the federal government as a whole. You can see how DOL compares to the Federal government averages and DOL trends by reviewing the attached file.

DOL scored high on questions related to employees looking for ways to do a better job and being accountable for achieving results, while scoring low in areas regarding how poor performance is managed. A notable improvement was seen in the favorable response rate from 2010's EVS regarding supervisors talking with employees about performance. DOL scored 84%, an increase of 4% in this area. Moreover, DOL considerably surpassed the rest of government with regard to administering the telework program. The Department is generally pleased with the favorable responses and improvements that have been accomplished, but we are aware that challenges remain. Below is a summary of the Department's results in the seven categories noted above.

The Seven Categories

1. Personal Work Experience

DOL showed positive responses and steady improvements in several areas related to personal work experience. For example, 72% of employees positively agreed with the statement: "My work gives me a feeling of personal accomplishment" (question #4). Further, 82% of employees like the kind of work they do (question #5), while 97% of employees said they are "willing to put in the extra effort to get a job done" (question #7). However, like the rest of the Federal government, the Department saw a decline in positive responses, from 44% to 40%, to the statement in question #9: "I have sufficient resources to get my job done."

2. Work Unit Experiences

The Department's ability to recruit the right people with the right skills (question # 21), and recognize and reward performance (questions #24 and #25) saw a decline in positive responses. The federal government as a whole also showed declines or remained steady in these areas. With regard to questions related to work unit skill level and knowledge sharing (questions #26 and 27), however, the Department showed positive responses, with an increase in favorable responses over the 2010 EVS.

3. Agency

We are very pleased to see improvements in favorable responses to questions regarding policies and programs that promote diversity (question #34), protect employees from safety and health hazards (question #35) and support non-tolerance of prohibited personnel practices (question #38). Further, question #39 showed an increase in employees' perception that the Department is successful at accomplishing its mission. However, the Department, like other Federal agencies, did not show improvement regarding recommending the Department as a good place to work (question #40).

4. Experiences with Supervisor/Team Leader

The Department excelled in the section of supervisors communicating with employees about performance. With 84.4% of employees responding favorably, the Department far surpassed the government-wide response of 76.9%. We also saw slight improvements of positive responses to questions on how employees perceive their supervisors' willingness to provide constructive suggestions to improve job performance (question #46), provide employee development (question #47) and listen to what they have to say (question #48).

5. Agency Leadership

With 70% of the questions in this section showing steady improvement and no decline in positive responses, the Department is pleased that our valued employees recognize the efforts being made by agency leadership to continuously explore new and meaningful ways to support programs and activities that increase satisfaction in the workplace.

6. Job Satisfaction

The Department saw significant shifts in overall responses in this section. Question #65, "How satisfied are you with the recognition you receive for doing a good job" dropped from 53.3% in 2010 to 49.6% in 2011's EVS. Government-wide favorable responses also declined in this area dropping from 52.2% in 2010 to 50.7% in 2011. Also similar to government-wide responses, employee responses to question #70 regarding satisfaction with pay saw a notable decline, moving from 70.3% favorable response in 2010 to 62.7% in 2011.

7. Work/Life

Employees' positive responses to work/life programs such as Alternative Work Schedule (question #80) and Health and Wellness (question # 75) showed a small participation rate. However, the Department showed an increase in favorable responses regarding senior leadership demonstrating support for work/life programs (question #62), compared to 2010. Moreover, we are very pleased to report the favorable response rate with the telework program (question #73). The Department out-performed the government-wide average by over 20% in this area.

2011 Federal Employee Viewpoint Survey: Trend Report

Response Summary	Surveys Completed
2011 Government wide	266,376
2011 Department of Labor	7,482
2010 Department of Labor	4,273
2008 Department of Labor	4,110
2006 Department of Labor	4,538

This 2011 Federal Employee Viewpoint Survey Report provides summary results for your department or agency. The results include response percentages for each survey item. The definitions for the Positive, Neutral, and Negative response percentages vary in the following ways across the three primary response scales used in the survey:

Positive: Strongly Agree and Agree / Very Satisfied and Satisfied / Very Good and Good
Neutral: Neither Agree nor Disagree / Neither Satisfied nor Dissatisfied / Fair
Negative: Disagree and Strongly Disagree / Dissatisfied and Very Dissatisfied / Poor and Very Poor

Positive, Neutral, and Negative percentages are based on the total number of responses (N) that are in these three categories. The number of Do Not Know (DNK) or No Basis to Judge (NBJ) responses, where applicable, is listed separately.

Note: The report tables that follow do not include results for any agency listed in the Response Summary table (above) that had fewer than 10 completed surveys.

My Work Experience

		Percent Positive	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree	Item Response Total**	Do Not Know/ No Basis to Judge
*1. I am given a real opportunity to improve my skills in my organization.	N		1,067	3,130	1,392	1,317	560	7,466	NA
	%	56.1	14.3	41.8	18.5	17.7	7.6	100.0
2. I have enough information to do my job well.	N		1,124	3,922	1,164	987	268	7,465	NA
2. I have enough information to do my job well.	%	67.9	15.1	52.8	15.6	13.0	3.5	100.0
3. I feel encouraged to come up with new and better ways of doing things.	N		1,159	2,588	1,567	1,427	725	7,466	NA
	%	50.4	15.5	34.9	21.0	18.9	9.7	100.0
*4. My work gives me a feeling of personal accomplishment.	N		2,044	3,341	1,088	629	364	7,466	NA
*4. My work gives me a feeling of personal accomplishment.	%	72.0	27.3	44.7	14.6	8.5	5.0	100.0
*5. I like the kind of work I do.	N		2,853	3,281	880	294	154	7,462	NA
*5. I like the kind of work I do.	%	82.0	38.1	44.0	11.8	4.0	2.1	100.0
6. I know what is expected of me on the job.	N		1,944	3,709	940	600	248	7,441	NA
6. I know what is expected of me on the job.	%	76.1	26.1	49.9	12.6	8.0	3.3	100.0
7. When needed I am willing to put in the extra effort to get a job done.	N		4,711	2,541	145	39	28	7,464	NA
	%	97.1	62.9	34.2	1.9	0.5	0.4	100.0
8. I am constantly looking for ways to do my job better.	N		3,312	3,352	662	102	30	7,458	NA
	%	89.4	44.2	45.1	8.9	1.4	0.4	100.0
9. I have sufficient resources (for example, people, materials, budget) to get my job done.	N		564	2,379	1,310	1,928	1,257	7,438	31
	%	39.9	7.7	32.2	17.7	25.7	16.7	100.0
*10. My workload is reasonable.	N		639	3,469	1,262	1,252	813	7,435	23
*10. My workload is reasonable.	%	55.6	8.7	46.9	17.0	16.6	10.8	100.0
*11. My talents are used well in the workplace.	N		959	3,144	1,302	1,172	775	7,352	70
*11. My talents are used well in the workplace.	%	55.7	13.1	42.6	17.7	15.9	10.7	100.0
*12. I know how my work relates to the agency's goals and priorities.	N		2,116	4,202	692	281	143	7,434	19
	%	84.9	28.3	56.6	9.4	3.8	1.9	100.0
*13. The work I do is important.	N		3,810	2,966	481	106	72	7,435	10
*13. The work I do is important.	%	91.1	51.2	39.9	6.5	1.4	1.0	100.0
*14. Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.	N		1,670	3,427	1,015	793	511	7,416	42
	%	69.1	22.7	46.4	13.7	10.5	6.7	100.0
*15. My performance appraisal is a fair reflection of my performance.	N		1,585	3,224	1,113	765	645	7,332	133
	%	65.6	21.6	44.0	15.1	10.4	8.9	100.0
16. I am held accountable for achieving results.	N		2,173	4,224	725	187	93	7,402	38
16. I am held accountable for achieving results.	%	86.3	29.1	57.2	9.9	2.5	1.3	100.0
17. I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.	N		1,491	2,688	1,484	630	755	7,048	400
	%	59.1	20.9	38.2	21.2	9.0	10.7	100.0
*18. My training needs are assessed.	N		678	2,393	1,962	1,348	890	7,271	140
*18. My training needs are assessed.	%	42.2	9.3	33.0	27.1	18.4	12.3	100.0
*19. In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).	N		1,587	3,257	1,061	806	630	7,341	106
	%	65.9	21.5	44.4	14.5	10.9	8.7	100.0

My Work Unit

		Percent Positive	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree	Item Response Total**	Do Not Know/ No Basis to Judge
*20. The people I work with cooperate to get the job done.	N		1,631	3,724	955	639	198	7,147	NA
*20. The people I work with cooperate to get the job done.	%	75.2	22.9	52.2	13.3	8.8	2.7	100.0
*21. My work unit is able to recruit people with the right skills.	N		561	2,467	2,000	1,340	733	7,101	359
	%	42.7	7.9	34.9	28.2	18.7	10.3	100.0
*22. Promotions in my work unit are based on merit.	N		637	2,068	1,931	1,123	1,211	6,970	483
*22. Promotions in my work unit are based on merit.	%	38.6	9.1	29.5	27.7	16.1	17.6	100.0
*23. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.	N		414	1,830	1,955	1,360	1,176	6,735	725
	%	33.3	6.2	27.1	29.4	20.0	17.4	100.0
*24. In my work unit, differences in performance are recognized in a meaningful way.	N		409	1,928	2,072	1,529	1,079	7,017	430
	%	33.4	5.8	27.5	29.7	21.6	15.4	100.0
25. Awards in my work unit depend on how well employees perform their jobs.	N		640	2,352	1,836	1,098	1,013	6,939	501
	%	43.1	9.2	33.9	26.6	15.7	14.6	100.0
26. Employees in my work unit share job knowledge with each other.	N		1,841	3,757	909	564	344	7,415	34
	%	75.3	24.6	50.7	12.3	7.7	4.7	100.0
27. The skill level in my work unit has improved in the past year.	N		1,128	2,897	2,002	674	407	7,108	314
	%	56.5	15.7	40.8	28.2	9.4	5.8	100.0
28. How would you rate the overall quality of work done by your work unit?	N		2,891	3,335	990	179	43	7,438	NA
	%	83.7	38.9	44.8	13.3	2.4	0.6	100.0

My Agency

��		Percent Positive	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree	Item Response Total**	Do Not Know/ No Basis to Judge
*29. The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.	N		988	4,180	1,204	630	189	7,191	128
	%	72.0	13.8	58.2	16.8	8.7	2.5	100.0
*30. Employees have a feeling of personal empowerment with respect to work processes.	N		577	2,557	1,797	1,423	788	7,142	187
	%	44.3	8.0	36.2	25.2	19.7	10.8	100.0
31. Employees are recognized for providing high quality products and services.	N		727	2,718	1,788	1,247	706	7,186	148
	%	48.0	10.0	38.0	25.0	17.2	9.8	100.0
*32. Creativity and innovation are rewarded.	N		536	1,873	2,135	1,577	956	7,077	227
*32. Creativity and innovation are rewarded.	%	34.2	7.5	26.7	30.3	22.1	13.4	100.0
*33. Pay raises depend on how well employees perform their jobs.	N		327	1,420	2,129	1,648	1,327	6,851	475
	%	25.4	4.7	20.6	31.2	24.1	19.4	100.0
34. Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).	N		1,003	2,696	1,900	601	578	6,778	553
	%	53.9	14.5	39.5	28.2	9.0	8.9	100.0
*35. Employees are protected from health and safety hazards on the job.	N		1,755	4,002	922	354	208	7,241	87
	%	79.4	24.0	55.5	12.9	4.8	2.9	100.0
*36. My organization has prepared employees for potential security threats.	N		1,407	4,079	1,109	430	176	7,201	95
	%	76.3	19.5	56.8	15.4	5.9	2.4	100.0
37. Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.	N		1,133	2,430	1,541	830	956	6,890	427
	%	51.3	16.2	35.2	22.6	12.1	14.0	100.0
38. Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.	N		1,546	2,815	1,279	431	555	6,626	675
	%	65.2	23.0	42.3	19.6	6.6	8.5	100.0
39. My agency is successful at accomplishing its mission.	N		1,654	3,952	1,123	285	168	7,182	124
	%	77.9	22.8	55.1	15.8	4.0	2.3	100.0
40. I recommend my organization as a good place to work.	N		1,603	2,976	1,528	735	456	7,298	NA
	%	62.6	21.7	41.0	21.0	9.9	6.4	100.0
41. I believe the results of this survey will be used to make my agency a better place to work.	N		829	1,921	2,053	956	766	6,525	796
	%	42.2	12.7	29.5	31.4	14.6	11.8	100.0

My Supervisor/Team Leader

��		Percent Positive	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree	Item Response Total**	Do Not Know/ No Basis to Judge
*42. My supervisor supports my need to balance work and other life issues.	N		2,580	3,048	841	397	353	7,219	61
	%	77.9	35.6	42.3	11.8	5.5	4.9	100.0
43. My supervisor/team leader provides me with opportunities to demonstrate my leadership skills.	N		1,783	2,808	1,346	789	516	7,242	36
	%	63.4	24.5	38.9	18.6	10.8	7.3	100.0
*44. Discussions with my supervisor/team leader about my performance are worthwhile.	N		1,691	2,823	1,371	742	576	7,203	71
	%	62.6	23.3	39.2	19.1	10.3	8.1	100.0
45. My supervisor/team leader is committed to a workforce representative of all segments of society.	N		1,720	2,634	1,635	350	338	6,677	587
	%	64.8	25.5	39.3	24.7	5.3	5.2	100.0
46. My supervisor/team leader provides me with constructive suggestions to improve my job performance.	N		1,591	2,906	1,434	766	532	7,229	40
	%	62.1	21.8	40.3	19.9	10.6	7.4	100.0
*47. Supervisors/team leaders in my work unit support employee development.	N		1,676	2,838	1,382	693	565	7,154	100
	%	63.0	23.2	39.8	19.3	9.7	7.9	100.0
48. My supervisor/team leader listens to what I have to say.	N		2,373	3,100	921	578	292	7,264	NA
	%	75.3	32.5	42.8	12.8	7.9	4.0	100.0
49. My supervisor/team leader treats me with respect.	N		2,814	2,935	800	421	289	7,259	NA
49. My supervisor/team leader treats me with respect.	%	79.2	38.5	40.7	11.1	5.7	4.0	100.0
50. In the last six months, my supervisor/team leader has talked with me about my performance.	N		2,405	3,755	520	416	176	7,272	NA
	%	84.4	32.9	51.5	7.3	5.8	2.5	100.0
*51. I have trust and confidence in my supervisor.	N		2,331	2,419	1,246	654	571	7,221	NA
*51. I have trust and confidence in my supervisor.	%	65.7	32.1	33.6	17.3	9.0	8.0	100.0
*52. Overall, how good a job do you feel is being done by your immediate supervisor/team leader?	N		2,704	2,312	1,309	529	398	7,252	NA
	%	69.1	37.1	31.9	18.1	7.2	5.6	100.0

Leadership

��		Percent Positive	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree	Item Response Total**	Do Not Know/ No Basis to Judge
*53. In my organization, leaders generate high levels of motivation and commitment in the workforce.	N		693	2,181	1,858	1,404	992	7,128	85
	%	40.3	9.6	30.7	26.3	19.5	13.9	100.0
54. My organization's leaders maintain high standards of honesty and integrity.	N		1,258	2,550	1,608	781	766	6,963	246
	%	54.5	17.9	36.6	23.3	11.2	11.1	100.0
*55. Managers/supervisors/team leaders work well with employees of different backgrounds.	N		1,292	3,077	1,430	620	501	6,920	288
	%	62.8	18.4	44.4	20.8	9.0	7.4	100.0
*56. Managers communicate the goals and priorities of the organization.	N		1,204	3,557	1,283	656	446	7,146	53
	%	66.3	16.6	49.7	18.2	9.2	6.4	100.0
*57. Managers review and evaluate the organization's progress toward meeting its goals and objectives.	N		1,254	3,595	1,257	451	291	6,848	343
	%	70.4	17.9	52.4	18.6	6.7	4.4	100.0
58. Managers promote communication among different work units (for example, about projects, goals, needed resources).	N		938	2,640	1,578	1,083	779	7,018	165
	%	51.1	13.2	37.9	22.6	15.3	11.0	100.0
59. Managers support collaboration across work units to accomplish work objectives.	N		1,010	2,755	1,606	922	678	6,971	199
	%	54.2	14.3	39.9	23.2	13.0	9.6	100.0
60. Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor/team leader?	N		1,509	2,408	1,667	664	665	6,913	254
	%	56.4	21.5	35.0	24.4	9.5	9.6	100.0
*61. I have a high level of respect for my organization's senior leaders.	N		1,445	2,399	1,588	898	786	7,116	71
	%	54.0	20.1	33.9	22.4	12.5	11.0	100.0
62. Senior leaders demonstrate support for Work/Life programs.	N		1,170	2,305	1,824	653	587	6,539	631
	%	53.0	17.6	35.4	28.1	10.0	8.9	100.0

My Satisfaction

		Percent Positive	Very Satisfied	Satisfied	Neither Satisfied nor Dissatisfied	Dissatisfied	Very Dissatisfied	Item Response Total**	Do Not Know/ No Basis to Judge
*63. How satisfied are you with your involvement in decisions that affect your work?	N		824	2,752	1,789	1,379	425	7,169	NA
	%	50.0	11.4	38.6	25.0	19.1	5.9	100.0
*64. How satisfied are you with the information you receive from management on what's going on in your organization?	N		735	2,631	1,746	1,528	527	7,167	NA
	%	46.9	10.2	36.7	24.5	21.2	7.4	100.0
*65. How satisfied are you with the recognition you receive for doing a good job?	N		934	2,622	1,716	1,254	625	7,151	NA
	%	49.6	13.0	36.6	24.1	17.5	8.9	100.0
*66. How satisfied are you with the policies and practices of your senior leaders?	N		666	2,330	2,037	1,437	673	7,143	NA
	%	41.9	9.2	32.6	28.7	20.0	9.4	100.0
*67. How satisfied are you with your opportunity to get a better job in your organization?	N		583	1,907	2,155	1,457	1,062	7,164	NA
	%	34.7	8.0	26.7	29.9	20.4	15.1	100.0
*68. How satisfied are you with the training you receive for your present job?	N		673	2,522	1,837	1,406	719	7,157	NA
	%	44.7	9.3	35.4	25.7	19.5	10.1	100.0
*69. Considering everything, how satisfied are you with your job?	N		1,472	3,286	1,269	746	377	7,150	NA
	%	66.5	20.5	45.9	17.7	10.5	5.3	100.0
*70. Considering everything, how satisfied are you with your pay?	N		1,297	3,228	1,184	987	459	7,155	NA
	%	62.7	17.9	44.8	16.8	14.0	6.6	100.0
71. Considering everything, how satisfied are you with your organization?	N		1,056	3,192	1,472	976	459	7,155	NA
	%	59.2	14.6	44.6	20.7	13.7	6.5	100.0

Work/Life

��		Percent Positive	Very Satisfied	Satisfied	Neither Satisfied nor Dissatisfied	Dissatisfied	Very Dissatisfied	Item Response Total	Do Not Know/ No Basis to Judge
*69. Considering everything, how satisfied are you with your job?	N	��	1,472	3,286	1,269	746	377	7,150	NA
	%	66.5	20.5	45.9	17.7	10.5	5.3	100.0	��
*70. Considering everything, how satisfied are you with your pay?	N	��	1,297	3,228	1,184	987	459	7,155	NA
	%	62.7	17.9	44.8	16.8	14.0	6.6	100.0	��
71. Considering everything, how satisfied are you with your organization?	N	��	1,056	3,192	1,472	976	459	7,155	NA
	%	59.2	14.6	44.6	20.7	13.7	6.5	100.0	��

72. Have you been notified that you are eligible to telework? Telework means working at a location other than your normal work site during your regular work hours (excludes travel).	N	%
Yes	3,828	53.5
No	2,856	40.0
Not sure	464	6.5
Total	7,148	100.0
73. Please select the response below that BEST describes your current teleworking situation:	N	%
I telework 3 or more days per week.	251	3.4
I telework 1 or 2 days per week.	877	12.4
I telework, but no more than 1 or 2 days per month.	538	7.4
I telework very infrequently, on an unscheduled or short-term basis.	1,514	21.2
I do not telework because I have to be physically present on the job (e.g., Law Enforcement Officers, Park Rangers, Security Personnel).	917	13.3
I do not telework because I have technical issues (e.g., connectivity, inadequate equipment) that prevent me from teleworking.	366	5.1
I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework.	1,733	24.3
I do not telework because I choose not to telework.	878	12.8
Total	7,074	100.0
74. Do you participate in the following Work/Life programs? Alternative Work Schedules (AWS)	N	%
Yes	2,048	28.4
No	3,933	55.5
Not available to me	1,131	16.0
Total	7,112	100.0
75. Do you participate in the following Work/Life programs? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs)	N	%
Yes	1,806	25.5
No	4,732	66.4
Not available to me	583	8.1
Total	7,121	100.0
76. Do you participate in the following Work/Life programs? Employee Assistance Program (EAP)	N	%
Yes	982	13.8
No	5,909	83.1
Not available to me	211	3.1
Total	7,102	100.0
77. Do you participate in the following Work/Life programs? Child Care Programs (for example, daycare, parenting classes, parenting support groups)	N	%
Yes	196	3.0
No	6,164	86.9
Not available to me	726	10.2
Total	7,086	100.0
78. Do you participate in the following Work/Life programs? Elder Care Programs (for example, support groups, speakers)	N	%
Yes	130	2.0
No	6,220	87.8
Not available to me	726	10.2
Total	7,076	100.0

		Percent Positive	Very Satisfied	Satisfied	Neither Satisfied nor Dissatisfied	Dissatisfied	Very Dissatisfied	Item Response Total**	Do Not Know/ No Basis to Judge
79. How satisfied are you with the following Work/Life programs in your agency? Telework	N		967	1,499	1,249	646	638	4,999	2,127
	%	49.3	19.2	30.0	25.4	12.8	12.5	100.0
80. How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules (AWS)	N		936	1,278	1,230	208	228	3,880	3,213
	%	56.6	23.7	32.8	32.0	5.4	6.0	100.0
81. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs)	N		530	1,427	1,542	244	161	3,904	3,194
	%	50.3	13.7	36.6	39.3	6.3	4.1	100.0
82. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program (EAP)	N		379	1,000	1,553	70	49	3,051	4,070
	%	45.1	12.4	32.7	51.0	2.3	1.6	100.0
83. How satisfied are you with the following Work/Life programs in your agency? Child Care Programs (for example, daycare, parenting classes, parenting support groups)	N		151	294	1,402	72	87	2,006	5,110
	%	22.9	7.8	15.0	69.0	3.7	4.4	100.0
84. How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs (for example, support groups, speakers)	N		91	232	1,446	56	60	1,885	5,217
	%	17.7	5.2	12.6	76.1	3.0	3.2	100.0

Demographic Questions

85. Where do you work?	N	%
Headquarters	2,557	36.2
Field	4,513	63.8
Total	7,070	100.0
*86. What is your supervisory status?	N	%
Non-Supervisor	5,099	71.6
Team Leader	645	9.1
Supervisor	891	12.5
Manager	398	5.6
Executive	88	1.2
Total	7,121	100.0
*87. Are you:	N	%
Male	3,522	49.8
Female	3,556	50.2
Total	7,078	100.0
*88. Are you Hispanic or Latino?	N	%
Yes	664	9.5
No	6,351	90.5
Total	7,015	100.0
89. Please select the racial category or categories with which you most closely identify.	N	%
American Indian or Alaska Native	42	0.6
Asian	302	4.4
Black or African American	1,317	19.4
Native Hawaiian or Other Pacific Islander	35	0.5
White	4,887	71.8
Two or more races	222	3.3
Total	6,805	100.0
90. What is your age group?	N	%
25 and under	157	2.2
26-29	303	4.3
30-39	1,197	17.0
40-49	1,896	27.0
50-59	2,374	33.8
60 or older	1,107	15.7
Total	7,034	100.0
91. What is your pay category/grade?	N	%
Federal Wage System	4	0.1
GS 1-6	361	5.1
GS 7-12	3,965	56.0
GS 13-15	2,645	37.3
Senior Executive Service	65	0.9
Senior Level (SL) or Scientific or Professional (ST)	7	0.1
Other	36	0.5
Total	7,083	100.0
92. How long have you been with the Federal Government (excluding military service)?	N	%
Less than 1 year	220	3.1
1 to 3 years	1,018	14.4
4 to 5 years	667	9.5
6 to 10 years	1,071	15.2
11 to 14 years	827	11.7
15 to 20 years	744	10.6
More than 20 years	2,499	35.5
Total	7,046	100.0
93. How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)?	N	%
Less than 1 year	288	4.1
1 to 3 years	1,355	19.2
4 to 5 years	784	11.1
6 to 10 years	1,301	18.4
11 to 20 years	1,578	22.3
More than 20 years	1,757	24.9
Total	7,063	100.0
94. Are you considering leaving your organization within the next year, and if so, why?	N	%
No	4,741	67.1
Yes, to retire	464	6.6
Yes, to take another job within the Federal Government	1,286	18.2
Yes, to take another job outside the Federal Government	308	4.4
Yes, other	269	3.8
Total	7,068	100.0
95. I am planning to retire:	N	%
Within one year	266	3.8
Between one and three years	733	10.5
Between three and five years	726	10.4
Five or more years	5,255	75.3
Total	6,980	100.0