Tuesday, March 20, 2012

TSA Pre✓™ Continues Expansion and Gives Access to Active Duty Military Members


Today, TSA Pre™ starts operations at Ronald Reagan Washington National (DCA) and Chicago O’Hare International (ORD) airports. In addition, we have partnered with the Department of Defense to allow active duty service members in the U.S. Armed Forces to be eligible to receive the same expedited screening benefits when flying out of DCA. 


















*Please note: Participants must be U.S. Citizens traveling on domestic flights only.

Since the start of TSA Pre™ in October of last year, more than 540,000 passengers have taken part in the expedited screening program. The TSA Pre™ program boosts aviation security by helping us to focus on passengers the agency knows less about and those who are considered high-risk, while providing expedited screening for travelers who volunteer information about themselves prior to flying. Basically, it allows us to shift away from a one-size-fits all approach and lead us in the direction of intelligence driven, risk-based, security measures.

We recognize active duty members of the U.S. Armed Forces pose very little risk to aviation security and that is why our partnership the Department of Defense is a win-win solution. This further streamlines screening for active duty service members. At DCA, active duty service members and active drilling reservists members can present their Common Access Card (CAC) to a TSA Officer in front of the TSA Pre™ lane, where it will be scanned to see if they qualify for expedited screening. Eligible service members do not need to be in uniform to be considered for TSA Pre™ benefits. It is just that simple!

TSA Pre™ screening benefits include being able to leave on your shoes, lightweight jackets, and allows you to keep your laptop in its case AND 3-1-1 compliant liquids/gels bag in a carry-on.

Read more
about TSA Pre™ to get information on how you can become eligible and what airports and airlines are participating.

Martha
If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Monday, March 19, 2012

Video of Child Being Screened in Wheelchair

Over the weekend, a video filmed in spring of 2010 started making its way around the web and has since become viral. The child had a cast and was in a wheelchair, and as a result, alternate procedures needed to be used.

TSA has modified our screening to a risk-based approach, including modifying our screening for passengers 12 and under to reduce the amount of pat-downs that children receive. That said, certain medical conditions and other circumstances may require alternative measures to be implemented from time to time.

The recently initiated TSA Cares Helpline now serves as an additional, dedicated resource for passengers with disabilities, medical conditions or other circumstances or their loved ones who want to prepare for the screening process prior to flying.

To date, more than 3,200 people have been assisted after calling the TSA Cares Helpline. 

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Friday, March 16, 2012

TSA Week in Review: Thousands of Ecstasy Pills Concealed in Passenger’s Undergarments

Grenade Photo Courtesy of U.S. Army
Pure Ecstasy: A passenger underwent a pat-down after opting out of the body scanner at Los Angeles (LAX). During the pat-down, our officer came across a bulky area and the passenger insisted it was nothing out of the ordinary. Nah, there’s nothing out of the ordinary about 1000 - 2000 hits of ecstasy in your undergarments, right? We’re not looking for drugs, but until we figure out what the item is, we have to assume it could be dangerous. When we find narcotics, we have to report them. Simple solution… Don’t bring them on a plane.

40mm High Explosive Dual Purpose Projectile (Grenade): You can imagine the surprise when an officer at Dallas/Fort Worth (DFW) discovered a grenade in a carry-on bag. We find a lot of inert grenades, but this time it was the real deal. While it was a dangerous piece of live military ordnance, there was no nefarious intent. It was a soldier who made a mistake and in the end, no charges were filed.

Interesting Firearm: A pistol was found at Mobile (MOB). It’s a revolver that can shoot both .45 rounds and .410 shotgun shells. Nothing good can come from a pistol in the close quarters cabin of a plane that fires shot. (See photo

Body Scanner Find: A passenger at Denver (DEN) stepped up to one of our body scanners while wearing a belt buckle knife. We found it. Oh, we found his multi-tool knife too.
More Examples of What not to say at the Checkpoint: These are all examples from this week of how to inconvenience yourself and others at a TSA checkpoint.
  • LaGuardia (LGA)  Passenger stated: “I have a torpedo in my brassiere.” (Obviously, they didn’t have a torpedo in their brassiere.)
  • Las Vegas (LAS)  Passenger asked: “Why are you harassing this innocent woman when you just let me through with a tube of plastic explosives?” (They didn’t have a tube of plastic explosives.)
A Brush With Death II: You saw the first Brush With Death here, and now it’s back! This time at Phoenix (PHX). What looks like an ordinary everyday hairbrush pulls apart to reveal a molded plastic implement of death. Hair beware! 

Very Kind Words: A member of the Families of September 11 gave this card to one of our Officers at Laguardia (LGA).

Concealed Items: A razor, a small saw blade, and a garrote were detected under a sewn-on patch in a carry-on bag at Norfolk (ORF). Sounds like the beginning of a joke: “So, this razor, a saw blade, and a garrote walk into a bar…”

Miscellaneous Prohibited Items: In addition to all of the other prohibited items we find weekly, our Officers also found firearm components, a shocking amount of stun guns, brass knuckles, a plethora of knives, ammunition, and batons.

Firearms: Here are the firearms our Officers found in carry-on baggage since I posted last Friday.
You can travel with your firearms in checked baggage, but they must first be declared to the airline. You can go here for more details on how to properly travel with your firearms. Firearm possession laws vary by state and locality. Travelers should familiarize themselves with state and local firearm laws for each point of travel prior to departure.

Unfortunately these sorts of occurrences are all too frequent which is why we talk about these finds. Sure, it’s great to share the things that our officers are finding, but at the same time, each time we find a dangerous item, the throughput is slowed down and a passenger that likely had no ill intent ends up with a citation or in some cases is even arrested. This is a friendly reminder to please leave these items at home. Just because we find a prohibited item on an individual does not mean they had bad intentions, that's for the law enforcement officer to decide. In many cases, people simply forgot they had these items in their bag. That’s why it’s important to double check your luggage before you get to the airport.

Blogger Bob Burns
TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA

Wednesday, March 14, 2012

TSA Says Yes to the Dress

I know from experience that planning a wedding can be a stressful time for a bride, especially if you’re getting married away from home.  It can be really stressful if you’re jetting off for a destination wedding and don’t want to let your precious wedding dress out of your sight for fear it could get lost or damaged.  As anyone will tell you, getting all the information ahead of time and being prepared can reduce your stress.

As the trend of destination weddings grow, more women are dealing with the conundrum of shipping their dress to the place they’ll getting married or taking it on the plane with them.  Like many other items we are frequently asked about, this issue involves both TSA and the airline.

Brides-to-be can definitely bring their wedding dress through a security checkpoint.  Ideally, the dress can lay flat in its garment bag or other packaging and fit through the X-ray machine.  If it can’t, our officers can screen the dress manually, but this will require opening the garment bag.  Rest assured that our officers will use gloves for the alternate screening to avoid damaging the dress.  

We strongly advise brides to contact their airline to ask about taking their wedding dress on the plane.  While some aircraft have closets in first class that can hold the dress, others may not, which could cause challenges in storing the dress above the seat.  Airlines will also count the dress as a carry-on item, so be sure to learn about your airline’s carry-on policies to avoid having to check any items at the gate.

While working on this post, I reached out to some of our customer service managers in various airports to ask them what other questions brides frequently ask.  Their  tips include:  if you’re taking a special cake knife to cut the cake, please ship it or put it in your checked bag.  Wired bouquets are allowed through the checkpoint, along with rice, birdseed, sand and candy coated almonds.  If you’re taking gifts for your bridal party, it’s best to wrap them when you get to your destination in case they require additional screening.  Pack all of your jewelry in your carry-on bag – don’t put it in checked bags.  And take your marriage license with you in the event you booked your plane tickets in your married name but haven’t updated your driver’s license.  

If any other issues arise while preparing to fly to a destination wedding, brides-to-be can call or email TSA’s Contact Center at 1-866-289-9673 or at TSA-ContactCenter@dhs.gov.  

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Friday, March 9, 2012

TSA Week in Review: Eels on a Plane?

Nomadic Aquarium for People on the Go: A passenger was transporting live fish, eels and coral in their checked baggage at Miami (MIA). The passenger was attempting to transport 163 marine tropical fish, 12 Trachemys Scripta (red sliders), 22 invertebrates, 24 live coral pieces, 8 pieces of Scleactinina with mushroom polyps, and 8 pieces of soft coral to Maracaibo (MAR). The passenger surrendered the items to the US Fish and Wildlife Service. We’re not in the business of looking for marine life, but you can probably imagine how odd this looked on our monitor. 

 Real Gun Concealed as Toy Gun: (See photo) In an attempt to avoid declaring their firearm in checked baggage, a passenger at Jacksonville (JAX), placed their firearm in a toy police officer kit. They even went as far as sticking a dart in the barrel. Clever but no dice.

Gearshift Grenades: It’s a grenade. It’s a gearshift. It’s a gearshift grenade. (Inert) Read here and here  for more information on why inert grenades cause problems at checkpoints.

Message in a Bottle?: A suspicious black bottle with a red wire was found on the floor near a ticket counter at Houston (IAH). It was determined to be a hoax.

Blast off Those Calories: A toy grenade was found at Greensboro (GSO) containing weight loss supplements. We have nothing against weight loss, but anything in the shape of a grenade causes serious concerns at any airport.

Another Example of What Not to Say: A passenger became disruptive during screening at San Juan (SJU) and stated: “I have a bomb, but I disarmed it.” Statements like this will never expedite the screening process.

Miscellaneous Prohibited Items: In addition to all of the other prohibited items we find weekly, our Officers also found a spear gun, firearm components, several stun guns, a replica firearm, brass knuckles, knives, knives, and more knives, and a fantasy knife that slays mythical creatures that don’t exist, ammunition, and batons.

Firearms: Here are the firearms our Officers found in carry-on baggage since I posted last Friday. 

You can travel with your firearms in checked baggage, but they must first be declared to the airline. You can go here for more details on how to properly travel with your firearms. Firearm possession laws vary by state and locality. Travelers should familiarize themselves with state and local firearm laws for each point of travel prior to departure.

Unfortunately these sorts of occurrences are all too frequent which is why we talk about these finds. Sure, it’s great to share the things that our officers are finding, but at the same time, each time we find a dangerous item, the throughput is slowed down and a passenger that likely had no ill intent ends up with a citation or in some cases is even arrested. This is a friendly reminder to please leave these items at home. Just because we find a prohibited item on an individual does not mean they had bad intentions, that's for the law enforcement officer to decide. In many cases, people simply forgot they had these items in their bag. That’s why it’s important to double check your luggage before you get to the airport.

Including checkpoint and checked baggage screening, TSA has 20 layers of security both visible and invisible to the public. Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.

Blogger Bob Burns
TSA Blog Team
If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.


Thursday, March 8, 2012

Clarification on Ice Packs and Empty Bottles

We were very concerned when we learned of the incident in Kauai, Hawaii last week where a passenger was told by one of our Officers that she couldn't bring an ice pack and empty bottles on the plane. She should have been permitted to bring the ice pack and bottles whether the bottles were empty or not since they were for her breast milk.

It was a result of a miscommunication on our end and those involved are going to undergo retraining and corrective actions.

Leadership at that airport has since spoken to the passenger and apologized, but we wanted to take it a few steps further and try to help our advisements at TSA.gov make a little more sense. So we have updated the website to help clarify the procedures for traveling with ice packs, breast milk, juice, and water.


If you find yourself in a situation such as this where you're being advised to do something that you feel is incorrect, please ask for a supervisor or manager.

You can also contact TSA through the following channels:

TSA Contact Center: 1-866-289-9673
TSA Cares: 1-855-787-2227

Mistakes such as this happen from time to time and for that we are truly sorry. However, we can and have learned from mistakes in the past, so please be sure to let us know when you think or know something could have been handled differently. When it all comes down to it, we're just trying to keep passengers safe.

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Wednesday, March 7, 2012

Viral Video About Body Scanners

A video is making its way around the interwebs this morning from some guy claiming he figured out a way to beat our body scanners (imaging technology).

I watched the video and it is a crude attempt to allegedly show how to circumvent TSA screening procedures.

For obvious security reasons, we can’t discuss our technology's detection capability in detail, however TSA conducts extensive testing of all screening technologies in the laboratory and at airports prior to rolling them out to the entire field. Imaging technology has been extremely effective in the field and has found things artfully concealed on passengers as large as a gun or nonmetallic weapons, on down to a tiny pill or tiny baggies of drugs. It’s one of the best tools available to detect metallic and non-metallic items, such as… you know… things that go BOOM.

With all that said, it is one layer of our 20 layers of security (Behavior Detection, Explosives Detection Canines, Federal Air Marshals, , etc.) and is not a machine that has all the tools we need in one handy device. We’ve never claimed it’s the end all be all.

However, our nation's aviation system is much safer now with the deployment of 600 imaging technology units at 140 airports. It is completely safe and the vast majority use a generic image that completely addresses privacy concerns. Also, keep in mind that is optional. Anybody can opt out of the body scanner for a pat-down. 

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA


Tuesday, March 6, 2012

Federal Air Marshal Service Celebrates 50 Years!

Last week, the Federal Air Marshal Service (FAMS) celebrated 50 years of service. It was 1961 when then President John F. Kennedy signed an amendment to the Federal Aviation Act of 1958 to enhance the penalty for interfering with airline crew members. On March 2, 1962, 18 out of 300 FAA safety inspectors graduated and were deputized to help enforce this Act and prevent hijackings. Be sure to check out the timeline reflecting 50 years of history about the FAMS. Congratulations to the FAMS and thank you for continuing to help keep our skies safe.

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Friday, March 2, 2012

TSA Week in Review: 60mm Mortar Round and Other Interesting Finds

“Incoming” Flight: An inert 60mm mortar round used for training was discovered in the checked bag of passenger at El Paso (ELP). The passenger purchased it as a novelty and thought nothing of packing it in his bag. Gives a whole new meaning to “incoming” flight…

Skyrockets in Flight: An M-80 firecracker was found in a passenger’s carry-on bag at Seattle (SEA). Another passenger at Palm Beach (PBI) not only had some M-5000s, but he also had a few rounds of ammo. (See next story) Lastly, a passenger at Los Angeles (LAX) had a mixture of firecrackers and 9mm ammo in his carry-on bag. Did you know that M-80s were developed by the US Military to simulate incoming artillery during training? Just the thing you should bring on a plane!

Cornucopia of Prohibited Items: One passenger at Palm Beach (PBI) had the following items in one of his carry-on bags: Stun gun, double edged dagger, box cutter, package of razor blades, shotgun shell, 3 loose rounds of ammo, and 2 M-5000 firecrackers. (See photo)

Has Neville Flynn Been to EWR: A container of dead venomous snakes were found in checked baggage at Newark (EWR). Updated 3/3/12 to add that dead snakes are not prohibited. The snakes were permitted to travel. The large liquid jar holding the snakes needed to be inspected due to an explosive detection system alarm. No dead snakes were harmed during the making of this post. We just took advantage of the photo op. 

CPAP or C-POW!!!: A .270 caliber and 30-30 round were found inside a CPAP machine (breathing apperatus) in a passenger’s carry-on bag at Orlando (MCO). The passenger stated he keeps the rounds in the machine so he won’t lose them. 

Bombed?: When asked by a ticket agent at Miami (MIA) if he had any liquids in his bag, the passenger responded with “I have liquor and I have a bomb.” I’m guessing liquor may have been the reason for that response. Another passenger at Las Vegas (LAS) thought it would be a good idea to tell our Officer: “I have a bomb” several times before walking through the metal detector.

Stun Pen: I’m not going to use a pun to describe this stun pen that was found at Denver (DEN). Shocking, I know…

Knife Concealed in Binoculars: A knife was found concealed between a pair of binoculars at Rochester (ROC) in a carry-on bag. Trying to conceal something in a device that is designed to reveal things. Brilliant! Well, not really…

The Old Under the Handle Trick: We’ve seen this one several times in the past, and once again, a passenger tried to conceal a knife by taping it underneath the handle of their carry-on bag. This time it was at Kahului (OGG).

Flare-up: Signal flares were discovered in the carry-on bag of a passenger at Reagan Washington National (DCA) – a regular flare, but smaller.

Miscellaneous Prohibited Items: In addition to all of the other prohibited items we find weekly, our Officers also found several stun guns, replica firearms, brass knuckles, knives, knives, and more knives, firearm components, ammunition, and batons.

Firearms: Here are the firearms our Officers found in carry-on baggage since I posted last Friday.

You can travel with your firearms in checked baggage, but they must first be declared to the airline. You can go here for more details on how to properly travel with your firearms. Firearm possession laws vary by state and locality. Travelers should familiarize themselves with state and local firearm laws for each point of travel prior to departure.

Unfortunately these sorts of occurrences are all too frequent which is why we talk about these finds. Sure, it’s great to share the things that our officers are finding, but at the same time, each time we find a dangerous item, the throughput is slowed down and a passenger that likely had no ill intent ends up with a citation or in some cases is even arrested. This is a friendly reminder to please leave these items at home. Just because we find a prohibited item on an individual does not mean they had bad intentions, that's for the law enforcement officer to decide. In many cases, people simply forgot they had these items in their bag. That’s why it’s important to double check your luggage before you get to the airport.

Including checkpoint and checked baggage screening, TSA has
20 layers of security both visible and invisible to the public. Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.

Blogger Bob Burns

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.



Friday, February 24, 2012

TSA Week in Review: Artillery Projectile Fuse?

M557 Projectile Fuse: (See Pic) This is the nosecone fuse used with shells fired out of various guns, howitzers and mortars. Instead of having a detonator, it was filled with wax and used as a training device. Of course, we didn’t know that at first and it didn’t help that it caused our explosive trace detector to alarm. Great job to the team at Salt Lake City (SLC).

Knife Inside Laptop: Similar to when a surgeon stitches a scalpel inside a patient, a computer tech put a computer back together and left his knife inside. You can imagine the passenger’s surprise when our officers at Jacksonville (JAX) discovered it. After all, the passenger had just rented the computer, it wasn’t theirs!

Have I Ever Mentioned That Grenades are Prohibited?: Two inert grenades were discovered at Columbus (CSG) and a live M18 smoke grenade was discovered at Seattle (SEA). If that’s not enough, yet another live smoke grenade was discovered in checked baggage at Colorado Springs (COS). It’s obvious why smoke grenades aren’t allowed, but read here and here  for more information on why inert grenades cause problems at checkpoints.

Somebody Doesn’t Read the TSA Week in Review: Just like the incident I wrote about last week, another passenger attempted to conceal marijuana in a hollowed out peanut butter jar. Just like last week, we found it.

How to Complicate Things: A passenger at Houston (IAH) told an officer: “If I miss my flight, I will come back and strangle you.” The passenger missed their flight. Another passenger, while waiting in line to board his flight at Palm Beach (PBI), told fellow passengers: “Good luck getting on this plane because it’s going down.” It didn’t go down, but it was delayed for 52 minutes affecting 89 passengers.

If at First You Don’t Succeed…:  After a passenger attempted to check an unloaded 9mm in her checked baggage at Norfolk (ORF), she was informed by the airline that she needed a hard-sided lockable case in order to check it properly. (See details on properly checking firearms) Instead of heeding their advice or giving the firearm to her father as she said she would, the passenger attempted to conceal the firearm with other items in her purse. We found it.

Gellin’ Like a Felon?: During additional screening, officers at Denver (DEN) noticed a bulky area under the insole of a shoe and discovered narcotics.

Miscellaneous Prohibited Items: In addition to all of the other prohibited items we find weekly, our officers also found several stun guns, a throwing star, nunchucks, brass knuckles, realistic firearm replicas, knives, knives, and more knives, firearm components, ammunition, and an expandable baton.



Firearms: Here are the firearms our officers found in carry-on baggage since I posted last Friday.

You can travel with your firearms in checked baggage, but they must first be declared to the airline. You can go here for more details on how to properly travel with your firearms. Firearm permits policies may differ from state to state. Travelers are encouraged to familiarize themselves with state and local weapons and firearm regulations for each point of travel prior to departure.

Unfortunately these sorts of occurrences are all too frequent which is why we talk about these finds. Sure, it’s great to share the things that our officers are finding, but at the same time, each time we find a dangerous item, the throughput is slowed down and a passenger that likely had no ill intent ends up with a citation or in some cases is even arrested. This is a friendly reminder to please leave these items at home. Just because we find a prohibited item on an individual does not mean they had bad intentions, that's for the law enforcement officer to decide. In many cases, people simply forgot they had these items in their bag. That’s why it’s important to double check your luggage before you get to the airport.

Including checkpoint and checked baggage screening, TSA has
20 layers of security both visible and invisible to the public. Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.  

Blogger Bob Burns
 
TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.