You know, everywhere I go, people say: “Hey Blogger Bob, I hear the paperless boarding pass is available in more airports now. If you could blog about it, that would be awesome.”
So here goes…We’ve been trying out this paperless boarding pass thingamabob since 2007 and it’s been working pretty swell so far. Any cell phone or PDA that can receive and open attachments can be used. A 2-D bar code is sent to your cell phone/PDA, you open the attachment, scan it, and presto, you’re on the way through the checkpoint and to your gate.
Check out this blog post for more information on the pilot.
It’s now being piloted in 30 airports with 5 airlines participating. Here is the updated list:
George Bush Intercontinental Airport (IAH), Ronald Reagan Washington National (DCA), Newark International (EWR), Boston Logan International (BOS), Austin-Bergstrom International (AUS), San Antonio International (SAT), Cleveland Hopkins (CLE), New York LaGuardia (LGA), Indianapolis International (IND), Detroit Metropolitan Wayne County (DTW), Minneapolis-St. Paul International (MSP), Seattle-Tacoma International (SEA), Chicago O’Hare International (ORD), John Wayne, Orange County, CA (SNA), Los Angeles International (LAX), Las Vegas McCarran (LAS), Memphis (MEM), Atlanta Hartsfield International (ATL), Salt Lake City International (SLC), Cincinnati/Northern Kentucky International (CVG), San Francisco International (SFO), San Diego International (SAN), Ft. Lauderdale-Hollywood International (FLL), Tampa International (TPA), Portland International (PDX), Phoenix Sky Harbor International (PHX), Charlotte Douglas International (CLT), New Orleans International (MSY), Raleigh-Durham International (RDU), Orlando International (MCO)
Airlines:
Continental: IAH, DCA, EWR, BOS, AUS, SAT, CLE, LGA, LAS, SFO, ORD, LAX, SAN, FLL, TPA, PDX, PHX, CLT, MSY, RDU, MCO
Delta/Northwest: ATL, LAS, MEM, MSP, DET, SLC, CVG
Delta only: LGA
Northwest only: IND
Alaska: SEAAmerican: ORD, SNA, LAX
Thanks,
Blogger Bob
TSA Blog Team
Friday, September 18, 2009
Friday, September 11, 2009
Remembering 9-11
When you go through security checkpoints, your mind is on making sure you got the metal out of your pockets and the liquids out of your carry-on bag and what gate you need to head to afterward. Your goal is to get through and get through quickly, which means no chit chat. No time to pay attention to people. Before I worked at TSA, it was the same for me.
Two years ago, TSA employees were given the chance to share their memories of 9-11 as part of a historical archive and a way to share our experiences as an organization. I read all of the stories that were submitted, and it was a humbling experience.
One of the men who works in my building was working in the Pentagon, in the innermost circle where the plane went in. When the smoke got to his area, he used the skills he learned in the Marines, got his gas mask, and joined his colleagues in rescuing others. There were a few stories of others from the Pentagon who came to TSA as well.
If you fly through Las Vegas, you might be screened by a woman who worked on the in the North Tower of the World Trade Center. She was in the office that morning, but left the building to run an errand, and just as she was returning, the first plane hit. She tried to get back in to help her boss and colleagues, but the firemen wouldn’t let her in. She came to TSA and has committed her service to her colleagues who died and the firemen who saved her life.
A member of the military lost a colleague in the World Trade Center and another one in the Pentagon. After he retired from active duty, he wanted to continue to serve his country, so he joined TSA as a bomb appraisal officer. He’s one of the guys who comes to resolve alarms and teaches officers about explosives detection techniques.
A law enforcement officer who lost family members on the plane that hit the Pentagon joined the Federal Air Marshal Service so he could work more actively to prevent another attack.
A Transportation Security Officer in Hawaii carries a picture of an usher at her niece’s wedding with her to work every day. Shortly after the wedding, he was on one of the planes that hit the World Trade Center.
There were stories of people who lived near the crash sites who witnessed the events of the day. Some were near the buildings who had to scramble to get out, and some whose lives were spared when the Towers came down because someone helped them. A wife of a NYC fireman joined TSA to do her part. People who were high school students on 9-11 shared their stories.
Most of the stories were from people who didn’t know anyone on the planes or in the buildings, but felt a call to action. Over and over, they talked about wanting to do something , wrote “Not on my watch” and pledged their service to protect their country in memory of those who died.
We know you’re in a hurry when you’re going through security, but we wanted you to know that you might be screened or helped by someone like the people who shared their stories with us.
Today, we honor the victims of 9-11 and the heroes who gave their lives while trying to save others. Around the country, TSA’s officers, inspectors, supervisors and FAMs will rededicate themselves to the mission. We will never forget.
Thanks for all you do to help TSA keep the aviation system safe. And if you’d like, share your 9-11 story in the comments section.
Lynn
TSA Blog Team Member
Two years ago, TSA employees were given the chance to share their memories of 9-11 as part of a historical archive and a way to share our experiences as an organization. I read all of the stories that were submitted, and it was a humbling experience.
One of the men who works in my building was working in the Pentagon, in the innermost circle where the plane went in. When the smoke got to his area, he used the skills he learned in the Marines, got his gas mask, and joined his colleagues in rescuing others. There were a few stories of others from the Pentagon who came to TSA as well.
If you fly through Las Vegas, you might be screened by a woman who worked on the in the North Tower of the World Trade Center. She was in the office that morning, but left the building to run an errand, and just as she was returning, the first plane hit. She tried to get back in to help her boss and colleagues, but the firemen wouldn’t let her in. She came to TSA and has committed her service to her colleagues who died and the firemen who saved her life.
A member of the military lost a colleague in the World Trade Center and another one in the Pentagon. After he retired from active duty, he wanted to continue to serve his country, so he joined TSA as a bomb appraisal officer. He’s one of the guys who comes to resolve alarms and teaches officers about explosives detection techniques.
A law enforcement officer who lost family members on the plane that hit the Pentagon joined the Federal Air Marshal Service so he could work more actively to prevent another attack.
A Transportation Security Officer in Hawaii carries a picture of an usher at her niece’s wedding with her to work every day. Shortly after the wedding, he was on one of the planes that hit the World Trade Center.
There were stories of people who lived near the crash sites who witnessed the events of the day. Some were near the buildings who had to scramble to get out, and some whose lives were spared when the Towers came down because someone helped them. A wife of a NYC fireman joined TSA to do her part. People who were high school students on 9-11 shared their stories.
Most of the stories were from people who didn’t know anyone on the planes or in the buildings, but felt a call to action. Over and over, they talked about wanting to do something , wrote “Not on my watch” and pledged their service to protect their country in memory of those who died.
We know you’re in a hurry when you’re going through security, but we wanted you to know that you might be screened or helped by someone like the people who shared their stories with us.
Today, we honor the victims of 9-11 and the heroes who gave their lives while trying to save others. Around the country, TSA’s officers, inspectors, supervisors and FAMs will rededicate themselves to the mission. We will never forget.
Thanks for all you do to help TSA keep the aviation system safe. And if you’d like, share your 9-11 story in the comments section.
Lynn
TSA Blog Team Member
Thursday, September 10, 2009
TSA Blog: 1,000,000 Hits!
I just wanted to make a quick mention that as I checked the hit-o-meter (delete-o-meter's arch-nemesis) this morning I was surprised to see that the TSA Blog had passed its one millionth hit. Some folks were sure we wouldn’t last more than a month after the launch, but one and a half years and a million hits later, we’re still kicking. One million hits! That’s almost as cool as Jerry Reed costarring on Scooby Doo. Almost…
We launched the blog in January of 2008 and have since published 188 posts (this is 189) discussing everything from exploding chickens to the most recent post on the screening of powders.
The blog has been a great way for us to explain the why’s of security while also addressing current TSA related events and busting myths. Make sure you check out our archives for a complete chronological list of our posts.
Thanks to all of our readers for helping us reach this milestone and we look forward to the two millionth hit!
Blogger Bob
TSA Blog Team
We launched the blog in January of 2008 and have since published 188 posts (this is 189) discussing everything from exploding chickens to the most recent post on the screening of powders.
The blog has been a great way for us to explain the why’s of security while also addressing current TSA related events and busting myths. Make sure you check out our archives for a complete chronological list of our posts.
Thanks to all of our readers for helping us reach this milestone and we look forward to the two millionth hit!
Blogger Bob
TSA Blog Team
Tuesday, September 8, 2009
New Procedures for Traveling with Powders
TSA is enhancing its ability to test powder at checkpoints across the nation. We haven’t received any specific threats that led us to this new procedure but certain types of powders can be used in improvised explosive devices (IED) so it just makes sense.Q: How will you test my powder?
A: Our officers will be using explosives detection tools including X-ray machines and mobile test kits.
Q: How much powder can I bring?
A: As much as you like as long as it’s not one of the prohibited powders such as black powder or other hazmat.
Q: Is this new procedure going to slow down the screening process?
A: No. Based on the frequency of the inspections during the pilot phase, you stand a very small chance of having your powder inspected. However, some items will alarm which TSA may not be able to clear.
Q: What should passengers do if they are carrying powders?
A: Nothing different. Just be aware that some powders may require further screening. The majority of most commonly carried powders such as baby formula and makeup are unlikely to require any additional screening.
Q: Will my powdered baby formula need to be inspected?
A: Probably not. During the pilot phase, we found that powdered baby formula did not cause any problems, but there is always the chance that it could happen.
Q: Is this new?
A: No. We’ve been looking at various ways to screen powders since late 2008 at several airports: LAX, JFK, DCA, DTW. Also, we’ve been screening powders all along, but now we have a new tool we can use when we need to take a closer look.
Q: Does this timing of this have anything to do with 9-11?
A: No. We’re starting this procedure now because the kits we tested in 2008 are ready to be deployed nationally. What we’ve learned from 9-11 and the UK liquids plot is that those who wish to do us harm are looking to use items that aren’t prohibited, and in the case of August 2006, items that seem harmless, to do damage to planes. This kit allows powders to come through checkpoints without inconveniencing the vast majority of passengers.
Q: Is this an effort to find narcotics?
A: No.
Q: What types of powders can be used as explosives?
A: Certain types of explosives, mixtures of fuels and oxidizers, can come in a powdered form and could be used as components of an improvised explosive device.
Q: Will TSA require passengers to open urns with human remains to test the contents?
A: No. We have procedures in place to screen urns in a very respectful manner without opening them. But there might be a need for an officer to swab the exterior of the urn and run a test using this same kit.
Q: What will officers do if they find a threatening powder?
A: They will follow the same procedures that are in place now. Bomb Appraisal Officers will be summoned to the checkpoint, and possibly law enforcement officers if necessary.
Key Takeaways:
On the lighter side of things…
Q: Am I allowed to powder my nose?
A: Yes.
Q: Can I wear a powdered wig through the checkpoint?
A: Only if you’re a barrister or a member of the UK Parliament.
Q: Have you seen the movie “Powder?”
A: Yes and it really creeped me out.
Blogger Bob
TSA Blog Team
Wednesday, September 2, 2009
Traveling in the Key of Security: Musical Instruments & TSA
I’m a former "professional" musician - now it’s just a hobby - and I can understand the fears of musicians who are traveling with their precious gear. Trust me... musicians aren’t just being picky. Each instrument has its own feel and tone and sometimes it takes years for a musician to find their perfect implement of noise and expression. Instruments can also cost a pretty penny and most musicians aren't exactly living high on the hog.
You've probably seen the old movie cliché where somebody doesn’t like their car touched, let alone looked at? Well… some musicians are exactly the same way about their instruments.
Every type of musician travels with their “axe.” Our officers see every type of instrument imaginable and successfully screen them daily. Pan Flutes, Sitars, Dulcimers, Theramins, you name it...
So here’s the guidelines and some tips on how to travel with your musical instruments:
- First off, you can’t bring a grand piano through the checkpoint.
- Instruments can be checked or carried on the plane. Check with your airline about stowing your instrument in the cabin (Especially if it is a larger instrument such as a cello) prior to travel so you can fully understand their policies.
- If you have a fragile instrument such as a stringed instrument, it is suggested you carry it on the aircraft. Brass instruments are safe to check as luggage as long as you have the proper case.
- Our officers need to either X-ray, or physically inspect your musical instrument. You’ll be involved in the process as much as possible. Basically, you can advise the officer the best way to handle the instrument, but you won’t be able to touch it until the inspection is complete.
- Your instrument may need to undergo an explosives trace detection test which involves running a soft cotton or paper swab across the case and instrument.
- It is not uncommon to check instruments as checked luggage and there are manufacturers that make road worthy and tough travel cases that will prevent damage. So basically, it wouldn’t be wise to put your guitar in a soft sided case and check it as luggage.
- If your instrument is a collector’s item and you are uncomfortable with others seeing what you have, you can request a private screening.
- When checking your instrument as checked baggage, include short written instructions, where an officer will notice them, for handling and repacking your instrument. Make sure these instructions are very clear and understandable to someone with no musical background.
- If you check your instrument as luggage, be sure it is either unlocked, or that you are using a TSA recognized lock. If your case is locked with a lock we can’t open, we may have to remove the lock if the instrument needs to be inspected.
There are many great tips and advice on the web for traveling musicians: League of American Orchestras’ Tips for Traveling Musicians (PDF) And many more…
And now, I'll exit with some of my favorite extra corny jokes about instruments:
Q: Why did the man eat the Oboe?
A: He had a strange taste in music.
Q: What is the difference between an Oboe and a Bassoon?
A: You can hit a baseball further with a Bassoon.
Q: How do you fix a broken Tuba?
A: With a tuba glue.
Q: What do you do when a drummer knocks on your door?
A: Pay them for the pizza.
Two musicians are walking down the street, and one says to the other, "Who was that piccolo I saw you with last night?" The other replies, "That was no piccolo, that was my fife."
I play the harmonica. The only way I can play is if I get my car going really fast, and stick it out the window. ~ Steven Wright
Thanks,
Blogger Bob
TSA Blog Team
Q: Why did the man eat the Oboe?
A: He had a strange taste in music.
Q: What is the difference between an Oboe and a Bassoon?
A: You can hit a baseball further with a Bassoon.
Q: How do you fix a broken Tuba?
A: With a tuba glue.
Q: What do you do when a drummer knocks on your door?
A: Pay them for the pizza.
Two musicians are walking down the street, and one says to the other, "Who was that piccolo I saw you with last night?" The other replies, "That was no piccolo, that was my fife."
I play the harmonica. The only way I can play is if I get my car going really fast, and stick it out the window. ~ Steven Wright
Thanks,
Blogger Bob
TSA Blog Team
Thursday, August 27, 2009
Quadrennial Homeland Security Review Phase II
On July 31, I blogged about the Quadrennial Homeland Security Review (QHSR) and mentioned its 3 phases. The first phase (August 3 – 9) included more than 10,000 unique participants. The second phase is right around the corner and will be August 31 – September 9.
The second National Dialogue will focus on these six study areas:
-Counterterrorism and Domestic Security Management
-Securing Our Borders
-Smart and Tough Enforcement of Immigration Laws
-Preparing for, Responding to, and Recovering from Disasters
-Homeland Security National Risk Assessment
-Homeland Security Planning and Capabilities
The QHSR is a congressionally mandated review of the nation’s homeland security policies and priorities that will guide homeland security for the next four years. Some of the discussion will be web-based and we invite you to participate.
For all you need to know about the QHSR including a video message from Secretary Napolitano, you can go to the QHSR Homeland Security Dialogue page.
Thanks,
Blogger Bob
TSA Blog Team
The second National Dialogue will focus on these six study areas:
-Counterterrorism and Domestic Security Management
-Securing Our Borders
-Smart and Tough Enforcement of Immigration Laws
-Preparing for, Responding to, and Recovering from Disasters
-Homeland Security National Risk Assessment
-Homeland Security Planning and Capabilities
The QHSR is a congressionally mandated review of the nation’s homeland security policies and priorities that will guide homeland security for the next four years. Some of the discussion will be web-based and we invite you to participate.
For all you need to know about the QHSR including a video message from Secretary Napolitano, you can go to the QHSR Homeland Security Dialogue page.
Thanks,
Blogger Bob
TSA Blog Team
Monday, August 17, 2009
Imaging Technology: The Bigger Picture
Millimeter Wave (Click Photo)
Backscatter (Click Photo)
Many have asked to see a bigger picture than what we had on our TSA.gov web page. So, we're not only showing you the bigger pictures here on the blog, we also updated them on the web page as well. They are male/female – front/back – Millimeter Wave/Backscatter.
To read more about Imaging Technology, check out these blog posts from our archives:
-The First Significant Deployment of Aviation Security Technology
TSA Blog Team
Backscatter (Click Photo)
Many have asked to see a bigger picture than what we had on our TSA.gov web page. So, we're not only showing you the bigger pictures here on the blog, we also updated them on the web page as well. They are male/female – front/back – Millimeter Wave/Backscatter.
To read more about Imaging Technology, check out these blog posts from our archives:
-The First Significant Deployment of Aviation Security Technology
TSA Blog Team
Wednesday, August 12, 2009
Secure Flight Q&A II
This Saturday, August 15, the second phase of Secure Flight will roll out. I blogged about it last month and explained that Secure flight will be phased in over the next few months and that you may or may not be asked for your birth date and gender.
Since then, many questions have come up. I provided the questions to the Secure Flight Office and they were kind enough to provide some answers. I’d like to publically give the Secure Flight Office kudos for being so openly willing to provide answers for the blog. They understand transparency and the benefits involved in keeping everybody informed and knowledgeable about a program.
Miscellaneous Secure Flight Questions & Answers
Q: Any word on the apparent Secure-Flight requirement that anyone who books their ticket within 72-hours of travel or changes their itinerary within 72 hours of travel (say due to a flight cancellation, weather delay, reroute, etc.) will be subject to HaraSSSSment via SSSSelectee SSSScreening?
A: Facilitating passenger air travel is a key goal of the Secure Flight program. To achieve that goal, Secure Flight was designed to be able to perform real-time watch list matching for passengers who are standing by or who have last minute flight changes.
Q: What if I don't feel like providing my birth date or I just make one up??
A: TSA requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.
Q: This particular "layer" isn't terribly effective. If this "layer" of security can be circumvented by anyone with a printer and a word processor, this doesn't seem to be a terribly useful "layer" ... especially looking at the amount of money being expended on this particular "layer". It might be that this money could be more effectively spent on other "layers".
A: TSA uses layers of security to ensure the security of the traveling public and the Nation's transportation system. Secure Flight’s watchlist name matching constitutes only one security layer of the many in place to protect aviation. Others include intelligence gathering and analysis, airport checkpoints, random canine team searches at airports, federal air marshals, federal flight deck officers and more security measures both visible and invisible to the public.
Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.
Q: What effect will the requirement to ask about sex ... What effect will the requirement to ask about sex have on transgendered persons? I can see many incredibly humiliating scenarios coming forward where someone's biological sex (appearing on their gov't issued ID) seems not to match their visible gender markers or how they'd like to be identified.
A: Under Secure Flight, passengers will be required to provide their name, gender, and date of birth when making a reservation to fly. The gender provided when making the reservation should match the gender indicated on the passenger’s government-issued identification.
Once the passenger has made the reservation, their information will be sent to Secure Flight to perform watch list matching. If the passenger is cleared, there will be no further need to provide gender information from that point forward for purposes of the Secure Flight program. While the passenger may be required to provide an ID at the security checkpoint, this process is not a part of the Secure Flight program. (See last paragraph)
In the event that the individual is deemed a potential match to the watch list, that individual will need to go through the resolution process which occurs at the airport. At the ticket counter (or in some cases at an airport kiosk), name, date of birth, and gender information are taken directly from the passenger’s government-issued ID and submitted to Secure Flight.
Please note that Secure Flight will not impact the process at the security checkpoint in any way. The security checkpoint at airports serves to ensure that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists.
Q: I remember a couple of years ago, it was revealed that the airlines gave personal information about 12 million passengers to the government without their permission or knowledge. How can anyone trust TSA after that?
A: TSA developed the Secure Flight program in accordance with the widely-accepted Fair Information Practice Principles and privacy laws. The most fundamental principle is notice. Consumers should be given notice of an entity's information practices before any personal information is collected from them. TSA has issued a Final Rule, Privacy Impact Assessment, and System of Records Notice. These public notices discuss the purposes, uses, and protections for passenger data, and outline which data elements are to be collected and from whom. The public notices also require that the airlines make a privacy notice available on public Web sites and self-serve kiosks before collecting any personally identifiable information from passengers.
Q: What safeguards are there to prevent the passenger database that will be generated by SecureFlight from being used by other government agencies -- say, police departments for warrant service, or any other agency that may have interest in an individual's travel plans?
A: TSA is authorized to share information with other law enforcement agencies and organizations in certain situations. Entities with whom this information is shared are identified in the Secure Flight System of Records Notice (SORN) which includes the categories of users and the purposes of such uses. According to the Secure Flight Privacy Impact Assessment (PIA), organizations with which TSA shares information must agree to maintain reasonable physical, electronic, and procedural safeguards to appropriately protect the shared information. If you would like more information, the Secure Flight PIA provides for both the purpose of collecting information and the authorized uses for the information collected.
Q: Can I use an existing government ID that doesn’t meet current information requirements?
A: With regard to acceptable forms of ID, TSA requires that a passenger present an ID that includes their full name, gender, date of birth, and a picture. The ID provides a means by which an airline representative can verify the identity of a passenger if need be. In order to facilitate this verification process, the aforementioned items must be included on the ID.
Q: What if I just got out of prison and don’t have any ID (stolen, etc), but I have, my birth certificate, and SS card, etc?
A: TSA requires that passengers provide a government-issued photo ID if they are a potential match to the watch list. To the avoid unnecessary delays that may occur at the airport if a passenger does not have a government-issued ID that includes a photo, TSA recommends taking the necessary steps to obtain one.
Questions about Names on Boarding Passes Matching Names on ID
Q: So, would the use on the ticket of a shortened form of the first name (eg, Jim, Tom, Ed) with no middle name be a problem for the next few months?
A: TSA has built some flexibility into the processes regarding passenger name accuracy. Because Secure Flight data requirement timelines are related to booking dates, not travel dates, if you have booked a flight that uses a shorter name such as Jim, Tom or Ed, for the near future, you should not notice any changes. Other common minor differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, also should not cause a problem for the passenger. Over time, passengers should strive to obtain consistency between the name on their ID and the travel information they use for booking flights.
Q: Your blog says that in the near future your name on a boarding pass will have to match the name on your ID such as passports etc. As of now many airlines don't have a provision to enter a middle name when purchasing tickets online. So, how far away is the "near future" and what kind of coordination will be in place to make sure the airlines are on board with this?” I hope that there will not be any problems for the people who do not have their middle names on the tickets.
A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the coming months. Passengers shouldn't be concerned if particular airlines don't ask them to provide the additional information right away; it should not impact their travel. Each airline will request this information as their capability to capture it is integrated into their individual systems.
Q: I purchased tickets last week for a trip from ORD to CUN, due to credit card issues (fraud alert went up on my card when trying to purchase the tickets) my session timed out, while on the phone w/ my credit card company I put all information back in but ended up putting one of the names in last/first. I have called the airline and they assure me it won't be an issue but of course I'm less worried about the airline and more worried about whether TSA will allow it to go through. Can you please give me any insight on what we can expect and if there is anything we can do about it now? I asked about paying to reissue the ticket correctly but the airline says it's not necessary. Thank you.
A: If you entered your name incorrectly when making the reservation, you should follow the airline’s guidance regarding correcting the mistake.
Q: My wife does not use a last name. So her name is only her first name. When she applied for her US visa, they stamped her name as "FNU Fname" on her visa. FNU is for First name Unknown and they used her first name to be her last (something about the visa office /requiring/ last name to be not empty in their database). So, my question is, how do we book her tickets going forward?? "FNY Fname" as that's the name on her visa or just Fname, the way it appears on the front page of her passport? Thanks.
A: In designing the Secure Flight process, TSA anticipated these types of issues and provided airlines with specific instructions on the submission of passenger names for individuals whose government issued ID contains only a single name. These instructions permit the airlines to accept and submit such names to Secure Flight for appropriate processing. The passenger needs only to ensure that the airline with which he/she makes a reservation to fly is aware that he has only one name.
Please note that Secure Flight does NOT require that the information on the boarding pass itself match the ID. Whether or not the information on the boarding pass matches the reservation information depends on the capabilities of each individual airline. Some airlines’ boarding passes do not currently have the ability to support names exactly as they appear on the ID.
Q: I am concerned because I've already purchased my airline tickets back in Feb. for trips in Oct. and Jan. I used my short name, which is a part of my full name, and my boarding pass cannot be changed. Will Security allow me to board my flight?
A: Secure Flight requirement timelines are related to booking dates, not travel dates. For reservations that are made prior to the dates that Secure Flight has established for data collection requirements, aircraft operators are not required to collect the required Secure Flight Passenger Data (SFPD).
Secure Flight requires that domestic aircraft operators request and collect full name as of May 15, 2009, and date of birth and gender as of August 15, 2009 for their domestic flights. For international flights, full name, date of birth, and gender must be requested and collected as of October 31, 2009. These data elements are collectively referred to as SFPD.
Q: Name change due to marriage –Reservation is changed/unchanged name from ID.
A: Under the Secure Flight program, TSA requires aircraft operators to collect a passenger's full name, date of birth, and gender. Full name is defined as the name as it appears on the identification document that the passenger plans to use when traveling. This definition applies equally to a newly married woman. If she plans to travel prior to legally changing her name on her government issued identity document she uses when traveling, she should make her reservation using the name as it appears on that document.
_________________________________________________________________
I would like to thank the Secure Flight Office for taking the time to provide answers to your questions. They have provided answers and information in the past for the following blog posts:
Secure Flight Update 7/15/09
Secure Flight Q&A 6/2/09
What’s In a Name 5/15/09
Thanks,
Blogger Bob
TSA Blog Team
Since then, many questions have come up. I provided the questions to the Secure Flight Office and they were kind enough to provide some answers. I’d like to publically give the Secure Flight Office kudos for being so openly willing to provide answers for the blog. They understand transparency and the benefits involved in keeping everybody informed and knowledgeable about a program.
Miscellaneous Secure Flight Questions & Answers
Q: Any word on the apparent Secure-Flight requirement that anyone who books their ticket within 72-hours of travel or changes their itinerary within 72 hours of travel (say due to a flight cancellation, weather delay, reroute, etc.) will be subject to HaraSSSSment via SSSSelectee SSSScreening?
A: Facilitating passenger air travel is a key goal of the Secure Flight program. To achieve that goal, Secure Flight was designed to be able to perform real-time watch list matching for passengers who are standing by or who have last minute flight changes.
Q: What if I don't feel like providing my birth date or I just make one up??
A: TSA requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.
Q: This particular "layer" isn't terribly effective. If this "layer" of security can be circumvented by anyone with a printer and a word processor, this doesn't seem to be a terribly useful "layer" ... especially looking at the amount of money being expended on this particular "layer". It might be that this money could be more effectively spent on other "layers".
A: TSA uses layers of security to ensure the security of the traveling public and the Nation's transportation system. Secure Flight’s watchlist name matching constitutes only one security layer of the many in place to protect aviation. Others include intelligence gathering and analysis, airport checkpoints, random canine team searches at airports, federal air marshals, federal flight deck officers and more security measures both visible and invisible to the public.
Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.
Q: What effect will the requirement to ask about sex ... What effect will the requirement to ask about sex have on transgendered persons? I can see many incredibly humiliating scenarios coming forward where someone's biological sex (appearing on their gov't issued ID) seems not to match their visible gender markers or how they'd like to be identified.
A: Under Secure Flight, passengers will be required to provide their name, gender, and date of birth when making a reservation to fly. The gender provided when making the reservation should match the gender indicated on the passenger’s government-issued identification.
Once the passenger has made the reservation, their information will be sent to Secure Flight to perform watch list matching. If the passenger is cleared, there will be no further need to provide gender information from that point forward for purposes of the Secure Flight program. While the passenger may be required to provide an ID at the security checkpoint, this process is not a part of the Secure Flight program. (See last paragraph)
In the event that the individual is deemed a potential match to the watch list, that individual will need to go through the resolution process which occurs at the airport. At the ticket counter (or in some cases at an airport kiosk), name, date of birth, and gender information are taken directly from the passenger’s government-issued ID and submitted to Secure Flight.
Please note that Secure Flight will not impact the process at the security checkpoint in any way. The security checkpoint at airports serves to ensure that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists.
Q: I remember a couple of years ago, it was revealed that the airlines gave personal information about 12 million passengers to the government without their permission or knowledge. How can anyone trust TSA after that?
A: TSA developed the Secure Flight program in accordance with the widely-accepted Fair Information Practice Principles and privacy laws. The most fundamental principle is notice. Consumers should be given notice of an entity's information practices before any personal information is collected from them. TSA has issued a Final Rule, Privacy Impact Assessment, and System of Records Notice. These public notices discuss the purposes, uses, and protections for passenger data, and outline which data elements are to be collected and from whom. The public notices also require that the airlines make a privacy notice available on public Web sites and self-serve kiosks before collecting any personally identifiable information from passengers.
Q: What safeguards are there to prevent the passenger database that will be generated by SecureFlight from being used by other government agencies -- say, police departments for warrant service, or any other agency that may have interest in an individual's travel plans?
A: TSA is authorized to share information with other law enforcement agencies and organizations in certain situations. Entities with whom this information is shared are identified in the Secure Flight System of Records Notice (SORN) which includes the categories of users and the purposes of such uses. According to the Secure Flight Privacy Impact Assessment (PIA), organizations with which TSA shares information must agree to maintain reasonable physical, electronic, and procedural safeguards to appropriately protect the shared information. If you would like more information, the Secure Flight PIA provides for both the purpose of collecting information and the authorized uses for the information collected.
Q: Can I use an existing government ID that doesn’t meet current information requirements?
A: With regard to acceptable forms of ID, TSA requires that a passenger present an ID that includes their full name, gender, date of birth, and a picture. The ID provides a means by which an airline representative can verify the identity of a passenger if need be. In order to facilitate this verification process, the aforementioned items must be included on the ID.
Q: What if I just got out of prison and don’t have any ID (stolen, etc), but I have, my birth certificate, and SS card, etc?
A: TSA requires that passengers provide a government-issued photo ID if they are a potential match to the watch list. To the avoid unnecessary delays that may occur at the airport if a passenger does not have a government-issued ID that includes a photo, TSA recommends taking the necessary steps to obtain one.
Questions about Names on Boarding Passes Matching Names on ID
Q: So, would the use on the ticket of a shortened form of the first name (eg, Jim, Tom, Ed) with no middle name be a problem for the next few months?
A: TSA has built some flexibility into the processes regarding passenger name accuracy. Because Secure Flight data requirement timelines are related to booking dates, not travel dates, if you have booked a flight that uses a shorter name such as Jim, Tom or Ed, for the near future, you should not notice any changes. Other common minor differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, also should not cause a problem for the passenger. Over time, passengers should strive to obtain consistency between the name on their ID and the travel information they use for booking flights.
Q: Your blog says that in the near future your name on a boarding pass will have to match the name on your ID such as passports etc. As of now many airlines don't have a provision to enter a middle name when purchasing tickets online. So, how far away is the "near future" and what kind of coordination will be in place to make sure the airlines are on board with this?” I hope that there will not be any problems for the people who do not have their middle names on the tickets.
A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the coming months. Passengers shouldn't be concerned if particular airlines don't ask them to provide the additional information right away; it should not impact their travel. Each airline will request this information as their capability to capture it is integrated into their individual systems.
Q: I purchased tickets last week for a trip from ORD to CUN, due to credit card issues (fraud alert went up on my card when trying to purchase the tickets) my session timed out, while on the phone w/ my credit card company I put all information back in but ended up putting one of the names in last/first. I have called the airline and they assure me it won't be an issue but of course I'm less worried about the airline and more worried about whether TSA will allow it to go through. Can you please give me any insight on what we can expect and if there is anything we can do about it now? I asked about paying to reissue the ticket correctly but the airline says it's not necessary. Thank you.
A: If you entered your name incorrectly when making the reservation, you should follow the airline’s guidance regarding correcting the mistake.
Q: My wife does not use a last name. So her name is only her first name. When she applied for her US visa, they stamped her name as "FNU Fname" on her visa. FNU is for First name Unknown and they used her first name to be her last (something about the visa office /requiring/ last name to be not empty in their database). So, my question is, how do we book her tickets going forward?? "FNY Fname" as that's the name on her visa or just Fname, the way it appears on the front page of her passport? Thanks.
A: In designing the Secure Flight process, TSA anticipated these types of issues and provided airlines with specific instructions on the submission of passenger names for individuals whose government issued ID contains only a single name. These instructions permit the airlines to accept and submit such names to Secure Flight for appropriate processing. The passenger needs only to ensure that the airline with which he/she makes a reservation to fly is aware that he has only one name.
Please note that Secure Flight does NOT require that the information on the boarding pass itself match the ID. Whether or not the information on the boarding pass matches the reservation information depends on the capabilities of each individual airline. Some airlines’ boarding passes do not currently have the ability to support names exactly as they appear on the ID.
Q: I am concerned because I've already purchased my airline tickets back in Feb. for trips in Oct. and Jan. I used my short name, which is a part of my full name, and my boarding pass cannot be changed. Will Security allow me to board my flight?
A: Secure Flight requirement timelines are related to booking dates, not travel dates. For reservations that are made prior to the dates that Secure Flight has established for data collection requirements, aircraft operators are not required to collect the required Secure Flight Passenger Data (SFPD).
Secure Flight requires that domestic aircraft operators request and collect full name as of May 15, 2009, and date of birth and gender as of August 15, 2009 for their domestic flights. For international flights, full name, date of birth, and gender must be requested and collected as of October 31, 2009. These data elements are collectively referred to as SFPD.
Q: Name change due to marriage –Reservation is changed/unchanged name from ID.
A: Under the Secure Flight program, TSA requires aircraft operators to collect a passenger's full name, date of birth, and gender. Full name is defined as the name as it appears on the identification document that the passenger plans to use when traveling. This definition applies equally to a newly married woman. If she plans to travel prior to legally changing her name on her government issued identity document she uses when traveling, she should make her reservation using the name as it appears on that document.
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I would like to thank the Secure Flight Office for taking the time to provide answers to your questions. They have provided answers and information in the past for the following blog posts:
Secure Flight Update 7/15/09
Secure Flight Q&A 6/2/09
What’s In a Name 5/15/09
Thanks,
Blogger Bob
TSA Blog Team
Monday, August 10, 2009
ExpressJet Incident in Rochester
Due to thunderstorms, a flight bound for Minneapolis on Friday, August 7, was diverted to Rochester, Minnesota. Passengers were stuck inside the plane for several hours after ExpressJet made the decision not to deplane.
Earlier today, there were media reports that led some to believe TSA regulations prevented the passengers from deplaning.
TSA does not make decisions on whether or not passengers can deplane. We do however have the ability to recall our officers and open a checkpoint at the request of an airline or airport. No requests were made by ExpressJet on Friday or Saturday. The checkpoint resumed normal operations at 4:30 a.m. on Saturday.
Also, passengers did not need to be screened or rescreened to deplane and re-board as long as they didn’t exit past the checkpoint and leave the non-screened sterile area of the airport.
Please note the airline has since publically apologized to the passengers.
Thanks,
Blogger Bob
TSA Blog Team
Earlier today, there were media reports that led some to believe TSA regulations prevented the passengers from deplaning.
TSA does not make decisions on whether or not passengers can deplane. We do however have the ability to recall our officers and open a checkpoint at the request of an airline or airport. No requests were made by ExpressJet on Friday or Saturday. The checkpoint resumed normal operations at 4:30 a.m. on Saturday.
Also, passengers did not need to be screened or rescreened to deplane and re-board as long as they didn’t exit past the checkpoint and leave the non-screened sterile area of the airport.
Please note the airline has since publically apologized to the passengers.
Thanks,
Blogger Bob
TSA Blog Team
Wednesday, August 5, 2009
New Imaging Technology at Cleveland Hopkins Airport
With all of the comments on the TSA Blog about this technology, I just had to share the link to this article.Check out this interesting read on Cleveland’s testing of new imaging technology:
Full-body airport images not pretty, but not porn: Connie Schultz
(To read more about new imaging technology at TSA, click here.)
(To read more about new imaging technology at TSA, click here.)
Blogger Bob
TSA Blog Team
TSA Blog Team
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