Monday, November 22, 2010

Check out Our Holiday Travel Tips


If you’re getting ready to travel for the holidays and need to brush up on airport security, you’re in the right place!

Travel Advice for Domesticated Turkeys: Stay away from humans.

The MyTSA App: Our new MyTSA App (Available as an iPhone App or Mobile Web App) amongst other great features has a “Can I Bring My…” tool. You can type in the name of the item you’re curious about and it will tell you if the item is permitted or not. If it’s not included in the list, you have the option of submitting it to us for addition. We even added “tatting shuttle.” Yep, we had to Google it too and they are permitted)

Wait Times: A wait time feature is available in our MyTSA application. It relies on crowd sourcing which means the more people who use this, the better. Spread the word!

Pat-downs: A very small percentage of passengers will need to receive a pat-down. To reduce the need for a pat-down, the most important thing you can do is take everything out of your pockets before you go through screening. You can put these items in your carry-on bag. Don't wear clothes with a high metal content, and put heavy jewelry on after you go through security. You will also receive a pat-down if you choose to opt out of our Advanced Imaging Technology. (Body Scanners) Check out this post to read some myths and facts about the pat-down.

The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): Let me start by saying this. If you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you understandably would not like to pay to check your luggage. If you’d rather take liquids in your carry-on, please continue reading…

3-1-1 is the name for our liquid policy. You can read
here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close.

Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers may have to search your bag.

If you have liquids, aerosols, or gels that are used for medical purposes, they do not need to adhere to our 3-1-1 policies and do not have to be placed in a bag. You may be asked to go through a TSA Family Lane (see below) so we can expedite the screening process. The liquids, gels and aerosols will need to be removed from your bags.

Answers to common questions: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is. Also, any liquid makeup such as eyeliner should be placed in the baggie. That goes for perfume as well. Powder makeup is fine.

Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created
Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also, as stated earlier, anybody carrying medically necessary liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane.

Foods: Pies are permitted, but they are subject to additional screening if our officers see any anomalies. (Additional screening of pies does not include our officers tasting the pie, no matter what they tell you…) Cakes, bread, donuts, turkeys, etc. are all permitted. If it’s a live turkey, you might want to have a word with the airline.
Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

Travel Advice for Meleagris Gallopavo: Stay away from humans.

Gifts:
Wrapped gifts may need to be unwrapped. If there’s something in the gift that needs to be inspected, we have to open it. Our officers try their best not to mangle the gift wrap, but it’s not a guarantee and it also slows down the line for everybody else when we have to do this. It is suggested that you wrap the presents when you arrive at your destination. You also have the option of shipping the items as well.

Snow Globes: We are not in cahoots with the
Heat Miser, but snow globes are not permitted in your carry-on luggage. They are sealed containers full of liquid that would have to be opened and destroyed to test. We’re not in the business of busting snow globes, so we suggest you place them in your checked baggage or mail them ahead of time.

ID & Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your
acceptable ID and boarding pass out and ready to present to our officer. If your ID is in a plastic sheath or other type of holder, it will need to be removed so our officers can properly inspect them. By having your ID and boarding pass out and ready, you’ll help move the line along faster. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

Also, folks have had questions about the
Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions for us.

Travel Advice for Tofu Turkeys: You are not real.

Inconsistencies: You may notice your screening experience at one airport doesn’t match the experience of another airport. We realize this happens, and some of it is intentional. While it can be a little confusing for our passengers, it also makes things unpredictable for those who might wish to do us harm. Our officers also can use their discretion in different scenarios that allows them to use common sense and not abide by a checklist mentality that can be studied and defeated by those who wish to do us harm.

Shoes on Belt: We recommend you place your shoes on the X-ray belt as opposed to placing them in a bin. Why? It keeps the bins from getting too cluttered and allows our officers to get a better look at items to ensure prohibited items do not get on the plane. It also speeds things up when they get a better view and don't have to stop the X-ray belt for searches.

Travel Advice for Pilgrims: Leave your muskets at home and refrain from wearing clothing with large buckles.
And last but not least, please remember to remove your coats and outer garments.
Print out this handy dandy checklist (PDF) so you don’t forget anything and don’t forget to check out TSA.gov for a wealth of information on traveling through TSA checkpoints.

Also, we’re going to be Tweeting a TSA Holiday Travel Tips every day, so follow us on Twitter @tsablogteam for travel tips, blog post announcements, and other useful information.


Here is a video from our administrator, John S. Pistole with some important messages for holiday travelers.



Gobble, Gobble
Blogger Bob
TSA Blog Team

Response to "Young Boy Strip Searched by TSA"

***Update 12/13/2010 10:30 AM *** New information was brought to light that indicated the initial report was incorrect. The TSA officer  intended to pat down the child, due to a TSA requirement to check passengers with bulky clothing,  which the boy was wearing, and not due to the walk through metal detector alarming.

A video is being widely circulated showing a shirtless boy receiving secondary screening from a Transportation Security Officer (TSO). A passenger filmed the screening with their cell phone and posted the video on the web. Many are coming to their own conclusions about what's happening in the video which is now perched at the top of the Drudge report and being linked to in many other blogs and tweets. We looked into this to find out what happened.

On November 19, a family was traveling through a TSA checkpoint at the Salt Lake City International Airport (SLC). Their son alarmed the walk through metal detector and needed to undergo secondary screening. The boy's father removed his son's shirt in an effort to expedite the screening. After our TSO completed the screening, he helped the boy put his shirt back on. That's it. No complaints were filed and the father was standing by his son for the entire procedure.

It should be mentioned that you will not be asked to and you should not remove clothing (other than shoes, coats and jackets) at a TSA checkpoint. If you're asked to remove your clothing, you should ask for a supervisor or manager.

Blogger Bob
TSA Blog Team

Friday, November 19, 2010

Airports Who Opt out of TSA Screening are Still Regulated by TSA

There has been a lot of confusion after a recent report that the Orlando Sanford Airport (SFB) has requested to opt out of TSA screening.

Any commercial airport can apply to TSA’s Screening Partnership Program (SPP), which has been around since the inception of TSA.  After approval from TSA and a competitive bidding process, SPP allows airports to transition to private screeners while maintaining TSA oversight and the corresponding increased level of security implemented since 9/11.

So… if an airport applies and is accepted into the SPP program, they receive the same screening from a private company instead of TSA officers. That’s the only difference. All commercial airports are regulated by TSA whether the actual screening is performed by TSA or private companies. So TSA’s policies – including advanced imaging technology and pat downs – are in place at all domestic airports.

If you’ve flown out of one of these airports, you’ve experienced privatized screening from an SPP airport.

Charles M. Schulz-Sonoma County Airport (STS); Dawson Community Airport (GDV); Frank Wiley Field (MLS); Greater Rochester International (ROC); Havre City County Airport (HVR); Jackson Hole (JAC); Joe Foss Field (FSD); Kansas City International (MCI); Key West International Airport (EYW); L.M. Clayton Airport (OLF); Lewistown Municipal Airport (LWT); Roswell International Air Center (ROW); San Francisco International (SFO); Sidney Richland Regional (SDY); Tupelo Regional (TUP); Wokal Field (GGW)


Blogger Bob
TSA Blog Team

Thursday, November 18, 2010

TSA Myth or Fact: Leaked Images, Handcuffed Hosts, Religious Garb, and More!

There are so many rumors floating around right now that it’s hard to keep them all straight. So, in an effort to get everybody on the same page with the facts, here goes…

Pat-downs Myths & Facts


Myth: All children will receive pat-downs.
Fact: TSA officers are trained to work with parents to ensure a respectful screening process for the entire family, while providing the best possible security for all travelers. Children 12 years old and under who require extra screening will receive a modified pat down. 


Myth: The TSA pat-down is invasive
Fact: Only passengers who alarm a walk through metal detector or AIT machine or opt out of the AIT receive a pat-down. For this reason, it is designed to be thorough in order to detect any potential threats and keep the traveling public safe. Pat-downs are performed by same-gender officers and all passengers have the right to a private screening with a travel companion at any time.


Myth: The pat-down is a punishment for opting out of the AIT.
Fact: There’s nothing punitive about it - it just makes good security sense.  And the weapons and other dangerous and prohibited items we’ve found during pat downs speak to this.


Myth: Everyone who travels will receive a pat-down.
Fact: (Updated 11/23/10 to show percentage) (Updated 3/30/2011 to include random pat-downs) No. In fact, less than 3% of passengers receive pat-downs. Only passengers who alarm a walk through metal detector or AIT machine or opt out of the AIT receive a pat-down. Passengers may also receive a random pat-down. It is one layer in our tool kit to address the nonmetallic explosives threat. In yesterday’s hearing, Administrator Pistole said: “The bottom line is few people in the overall scheme of things will actually receive those pat downs. Now, we've heard some examples, and obviously, there's a vocal group out there who have experienced this for the first time, and, rightfully so, raising concerns, what's behind this. And the bottom line is we, the transportation security officers in particular, are trying to work in partnership with the traveling public to say we want to ensure that you are safe on this flight. Work with us in a partnership to provide the best possible security. And that's what it comes down to.”


Myth: Complaints about the pat-downs are extremely high.
Fact: Only a small percentage of the traveling public receives a pat down as they travel through the security checkpoint.  Approximately 2 million people fly in the United States every day.  The number of complaints is extremely low.


Myth: Pat downs for certain individuals are limited to the head and neck.
Fact: No one is exempt. Everyone is subject to the same screening. TSA is sensitive to religious and cultural needs, but everyone must be screened effectively. Administrator Pistole echoed those sentiments on MSNBC’s Hardball recently.


(At 4:42 on the clip)


MR. SMERCONISH: All right, here's another one that I hear from radio callers, the Muslim guard exception. You may not even know what I'm talking about. But if someone approaches a TSA checkpoint and they're wearing, by way of example, a burka, what's the drill?

MR. PISTOLE: Everybody goes through the same process. So whatever their ethnicity or religious beliefs, which I'm sensitive to and appreciate, the bottom line is people are treated the same in terms of either going through the advanced imaging technology if that's available or to walk through the metal detector. And if they alert, then they would have to have that alert resolved. And the best way of doing that is through a pat-down.

MR. SMERCONISH: No free rides, right, Mr. Pistole?

MR. PISTOLE: That's correct.

AIT Myths & Facts


Myth: AIT is not safe.
Fact: Backscatter technology is safe for all passenger and has been evaluated by the Food and Drug Administration, National Institute for Standards and Technology and Johns Hopkins University Applied Physics Laboratory. All results confirm that the radiation dose is well below the standard for safety set by the American national Standards Institute. The technology is safe. A person receives more radiation naturally each hour than from one screening with a backscatter unit. In fact a traveler is exposed to less radiation from one AIT scan than from 2 minutes of an airline flight. 


Myth: There has been an overwhelming public outcry against AIT.
Fact:  A recent CBS News Poll found that 4 in 5 Support Full-Body Airport Scanners


Myth: AIT cannot detect powdered explosives.
Fact: This is false. Advanced imaging technology is deployed specifically because of its ability to detect both metallic threats – which a metal detector would pick up – and non-metallic threats – which a metal detector would not pick up. This includes explosive material that can take the form of powders, liquids and gels and be used in an improvised explosive device made up completely of non-metallic material.


Myth: Everybody who travels must undergo AIT screening.
Fact: Advanced imaging technology is optional – anybody can choose to opt out and receive alternate screening, which will include a pat down.


Myth: TSA Advanced Imaging Technology (AIT) images can be stored on the AIT machines located in our airports.
Fact: Completely false – TSA’s machines should not be confused with the recent stories about the U.S. Marshals Service.  The machines used by TSA at our airports cannot store, print or transmit images. They simply don’t have that ability. Administrator Pistole also addressed this on Hardball. (At 6:03 on the clip)


Myth: TSA Officers are sharing AIT images they are taking with their cell phones.
Fact: Our officers are prohibited from bringing electronic devices such as cell phones into the AIT viewing room. This is a fireable offense and no such reports have been substantiated.


Myth: The AIT images shared by TSA are proof the images can be stored.
Fact: The images shared by TSA are either from the vendor, or were photographed by the media at a press event where an example of the technology was shown.


Myth: Children must be screened by the AIT.
Fact: Anybody can opt out of AIT, including children.


Miscellaneous Myths & Facts


Myth: Airports can opt-out of TSA screening.
Fact: All commercial airports are regulated by TSA whether the actual screening is performed by TSA or private companies. So TSA’s policies – including advanced imaging technology and pat downs – are in place at all domestic airports.


Myth: Radio Host Meg McLain was handcuffed to a chair after choosing not to undergo AIT screening.
Fact: She was never handcuffed to a chair and many of her outlandish claims were proven to be unfounded.


Blogger Bob
TSA Blog Team
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Wednesday, November 17, 2010

TSA has not, will not and our Advanced Imaging Technology (AIT) cannot store images of passengers

The Drudge report recently linked to this article with the very misleading headline: “TSAXXX: Naked Body Scans Leak Online” This is about the US Marshal Service (NOT Federal Air Marshal Service) storing Advanced Imaging Technology images at a Florida courthouse checkpoint (Not a TSA checkpoint). This has led many to ask if TSA is doing the same.  As we’ve stated from the beginning, TSA has not, will not and the machines cannot store images of passengers at airports. The equipment sent by the manufacturer to airports cannot store, transmit or print images and operators at airports do not have the capability to activate any such function. You can read our blog post on this subject from earlier this summer. Or you can read the US Marshals Service Press Release on this matter. 

Blogger Bob
TSA Blog Team

Tuesday, November 16, 2010

Opting-out of Advanced Imaging Technology and the Pat-down Doesn’t Fly

A recent incident in San Diego where a passenger opted out of Advanced Imaging Technology (AIT) and also refused a pat-down has been raising some questions, so I wanted to help clarify a few things with this blog post.

AIT is optional for everybody. However, if you decide to opt-out of AIT screening, you must undergo alternative screening, which will include a pat-down. As I’ve said before, there is nothing punitive about it- it just makes good security sense. Obviously a passenger can’t completely opt out of all screening if they opt out of AIT. That would not make good security sense. AIT is deployed to help us find non-metallic threats, so if you’re selected for AIT and choose to opt-out, we still need to check you for non-metallic threats. That’s why a pat-down is required. If you refuse both, you can’t fly. It is important that all screening procedures are completed.  This ensures that terrorists do not have an opportunity to probe TSA’s procedures by electing not to fly just as TSA’s screening procedures are on the verge of detecting that the passenger is a terrorist. Also, it’s important to remember that TSA screens nearly 2 million passengers daily and that very few passengers are required to receive a pat-down.

Some have asked why we just don’t use the handwand. Good question. Threats can be both metallic and non-metallic. Pat-downs, like AIT, allow us to screen for nonmetallic threats that handwands would not find.

And finally, the $10,000.00 question of the day… Will you receive a $10,000.00 fine if you opt out of screening all together and leave the checkpoint? While TSA has the legal authority to levy a civil penalty of up to $11,000.00 for cases such as this, each case is determined on the individual circumstances of the situation. 

Blogger Bob
TSA Blog Team

CBS News Poll: 4 in 5 Support Full-Body Airport Scanners

You’ve heard TSA say how most passengers support the use of our Advanced Imaging Technology (AIT).  Well, this time you don’t have to hear it from us. You can read a recent public poll that was conducted by CBS News where 4 in 5 polled support TSA’s use of AIT.


Blogger Bob
TSA Blog Team

Thursday, November 11, 2010

Response to "Female radio host cuffed to chair, ticket ripped up..."

Update 12-2-10 9:15 AM

When TSA received the CCTV footage from FLL, the timestamps were not included. TSA has worked with the airport (who owns the video cameras) and the manufacturer to get time stamped footage. We now have the footage and would like to share it with you.



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Update 4:30 P.M

Some are asking for the rest of the CCTV footage. Well… that’s all there is. There were two camera angles and we posted the complete footage of both of those angles. From the time the passenger enters the checkpoint to the time they are escorted out of the checkpoint, it’s all there. The passenger stated the full experience was around an hour, but as the video shows, it was much shorter. ~ Blogger Bob

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A YouTube video containing a radio interview of a woman who claims to have been cuffed to a chair at Fort Lauderdale Hollywood International airport after opting out of Advanced Imaging Technology (AIT) has been circulating today. TSA takes situations such as this seriously and we immediately looked into it.

We diligently review claims of improper conduct. But when inaccurate passenger accounts are made either via media outlets or on the blogs, TSA works to resolve them and present both sides of the story. In this case, TSA has made the decision to post the CCTV video of the incident online.

You can listen to her radio interview, and then you can view our airport CCTV footage. We’ll let you decide what really happened.
 





Blogger Bob
TSA Blog Team

New TSA Pat-down Procedures

As we’ve discussed before, TSA’s screening procedures change regularly based on the latest intelligence. Pat-downs have long been one of the many security measures TSA and virtually every other nation has used in its risk-based approach to help detect hidden and dangerous items such as explosives like the one we saw in the failed terrorist attack last Christmas Day.

Pat-downs are primarily used to resolve alarms that occur at a walk-through metal detector, if an anomaly is detected during screening with advanced imaging technology (AIT), or during random screening. If one of those situations arises, you will be given a pat-down before you're able to continue on to your flight.

Pat-downs are also given to passengers who opt out of screening by AIT or walk-through metal detectors.

There’s nothing punitive about it - it just makes good security sense.  And the weapons and other dangerous and prohibited items we’ve found during pat downs speak to this.

It’s worth mentioning that only a small percentage of passengers end up needing a pat-down.  The best way to be prepared at the checkpoint is to remove everything from your pockets prior to screening. Also, if you have a hidden medical device, you may want to bring it to the officer’s attention before screening. We’ll be better able to help expedite your screening that way...

A few other points to keep in mind:

* Pat-downs are conducted by same gender officers
* All passengers have the right to request private screening at any point during the screening process
* Anyone has the right to have a traveling companion present during screening in the private screening area.

Blogger Bob 
TSA Blog Team

Tuesday, November 9, 2010

White House Blog: Backscatter Back-Story

The Office of Science and Technology Policy (OSTPC) published a post on their White House Blog today offering a detailed description on Advanced Imaging Technology from the Food & Drug Administration and the Department of Homeland Security.

The detailed description was requested by OSTPC’s Director, Dr. John Holdren, after receiving a letter from professors at the University of California-San Francisco seeking more information on the safety of the technology. You can read those letters and the resulting detailed description here: Backscatter Back-Story

Blogger Bob
TSA Blog Team