No Scams Here, Just a Technical Foul

A sports columnist recently wrote that a Transportation Security Officer (TSO) was offering to take people to the front of the checkpoint line via a wheelchair for a fee. Of course, his story picked up a bit of attention on the ol’ intertubes.

I and others more familiar with airports and checkpoint security instantly knew this wasn’t a TSO, but to be sure, we reviewed the video. What we found was that the person he wrote about was a skycap. Skycaps are porters who assist passengers, some often in wheelchairs. They work for tips  and their uniforms do not resemble those of a TSO. In fact, many skycaps wear hats as TSOs do not.

It’s standard procedure for people using wheelchairs to be brought to the front of the line where the Americans with Disabilities Act (ADA) gates are located.

While I’ve seen and heard about our TSOs going out of their way to assist passengers outside of the checkpoint, their main focus is security. If you or somebody you are traveling with will need a wheelchair or some other type of assistance before or after the checkpoint, please ask your airport or airline about the availability of their skycap service. 

Blogger Bob

TSA Blog Team 

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Moment of Silence for Those Lost on United Airlines Flight 93 in Shanksville, Pa

10:06 AM 9/11/2001 

Moment of Silence for Those Lost on American Airlines Flight 77 and at the Pentagon

9:37 AM 9/11/2001 

Moment of Silence for Those Lost on United Airlines Flight 175 and at the World Trade Center

9:03 AM 9/11/2001 

Photo Courtesy of Tonythemisfit @ Flickr

Moment of Silence for Those Lost on American Airlines Flight 11 and at the World Trade Center

8:46 AM 9/11/2001

Good Catch! Sword Canes to Reptiles…

Sword Cane Found at ROC

No, this post isn’t about what we’ve caught with the “Fishin’ Magician,” it’s about the  "Good Catch" page over at TSA.gov!  Since March of this year, we’ve been posting some interesting catches and I wanted to share them with our blog readers. There are currently nine “Good Catch” articles available for your reading pleasure ranging from a sword cane to artfully concealed reptiles.  Be sure to check them out and visit frequently for updates! 

Speaking of good catches, did you know that our officers have found 725 firearms in carry-on luggage since January of 2011? And it’s still only September! Most people say they simply forgot the gun was in their bag, but I remember a few years ago at CVG when a passenger went as far as to blame his mother for putting the loaded pistol in his backpack.  Stay classy…

Blogger Bob

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

TSA To Provide Several Artifacts to the Smithsonian National September 11 Collection

TSA Historian, Michael P.C. Smith, guest blogged today for the Smithsonian’s National Museum of American History blog. Here’s an excerpt from his post:

“This September, Americans everywhere will reflect on the events of a Tuesday morning a decade ago; a day which forever changed our country. However as we do this, many people are unaware of the history of the Transportation Security Administration (TSA) and the reasons for its creation.

The truth is that TSA has been, and will forever be, intimately linked to the events of September 11. The agency was created on November 19, 2001, shortly after the attacks, when the Aviation and Transportation Security Act (ATSA) was signed into law by President George W. Bush. This landmark legislation authorized the creation of a new federal government agency specifically designed to strengthen the security of the nation’s transportation systems while also ensuring the free movement of people and commerce."

 (Read the rest of Michael's post at the NMAH blog)

Blogger Bob

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Tenth Anniversary Report Card on 9/11 Commission Recommendations

I blogged recently on how far TSA has come and what we’ve done to meet the 9/11 Commission’s recommendations. If you haven’t read that post, take a few moments to review it and you’ll see just how much we’ve accomplished in all areas of aviation security.

New Technology, In-Flight Security, 100% Screening, Professionalized Workforce, Information Sharing and Detection…

There is no doubt that aviation security is safer than it was on 9/11. You’ll never eliminate the threats though… They’ll continue to evolve, and we are equipped to evolve with them.

A Bipartisan Policy Center report released yesterday somewhat echoes what I said in my post and cites specific TSA successes in the areas of information sharing, pre-screening and matching all passengers against government terrorist watch lists to keep travel secure.

In addition, TSA has made significant enhancements to improve technology and to protect passenger privacy. What we do have is a solid lineup of state of the art world class security technology that when used in conjunction with constantly improving processes and a well-trained staff, provides a safe and solid layer of security at our airports.  In fact, TSA has certified 10 Explosive Detection Systems and is a global leader in setting the standards for technology that safely screens passengers, luggage and air cargo. Advanced imaging technology (AIT), intelligence, behavioral detection officers, canine teams, and federal air marshals are also key parts of our layered approach. And with the adoption of automated target recognition software for AIT screening devices, we continue to improve passenger privacy.

Alone, each layer enhances security. Together, they provide a formidable defense that detects threats and deters potential attackers to keep the traveling public safe. And we’re always testing new technologies and procedures to enable us to evolve with the threats while improving passenger security and privacy.

Blogger Bob

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Snakes On A Plane! And Turtles & Birds, Oh My!!! Almost...

Coiled Snake In Hand

From the “Crazy Things People Take On Planes” files, here are some new additions involving snakes, turtles, and birds.

The first incident occurred at the Miami International Airport (MIA) and involved a gentleman with seven small snakes in his pants. (Insert inappropriate joke here) He also had three small turtles (Insert more jokes here) and they were all stored in lady’s hosiery in the man’s trousers. The snakes and turtles were found using TSA’s imaging technology which allows TSA officers to find potential threat items concealed from plain sight. U.S. Fish and Wildlife officers arrived on the scene and took custody of the reptiles. The passenger was arrested on the federal charge of “harboring reptiles in an unnatural habitat.” I made that up… the individual was actually charged with violating the Lacey Act.

Freed From The Sock

The second incident occurred at the Los Angeles International Airport (LAX) when two birds were discovered during a pat-down that was being administered due to bulky clothing. They were wrapped in socks and taped to the leg and chest of a woman who was traveling to China. U.S. Fish and Wildlife officers arrested the woman on suspicion of smuggling and exporting an endangered species out of the United States.

TSA’s mission of course is not to find artfully concealed wildlife, but items taped to a passenger’s body could very well be explosives or some other dangerous prohibited item. We just don’t know until we check it out. Threats concealed under a person’s clothes remain a concern and this discovery, threat or no threat, once again demonstrates the effectiveness of TSA’s security techniques.

Snakes & Turtles In Hosiery

Released From The Hosiery

Birds Taped In Socks 

Imagine the chaos that would ensue if a marmot were concealed in a pair of trousers? Kudos to the officers at LAX & MIA!

Blogger Bob

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

TSA Remembers 9/11: Stories From Our Workforce

Each individual employee’s personal story is priceless to our legacy. It’s important for an agency to know how far they’ve come and who has helped pave the way. TSA’s Historian Project realized the importance of this and built an online tool called StoryLine to capture these stories. StoryLine allows our employees to share their stories via an internal page viewable by all TSA and DHS employees. The first installment of StoryLine stories are centered on 9/11 and how the day inspired people to make the decision to work for TSA.

The stories posted were so good that we wanted to share some of them with our readers. Here are few excerpts:

“I mostly remember the flags that clear bright September day. I know that sounds odd, and I should have remembered something more striking or sacred, or feelings of vengeance perhaps, but the flags spoke and expressed my feelings in a way I could not.” (Read the entire story)

“Grey concrete dust was thick, covering every surface including the trees and sound was muffled by the virtual insulation which was maybe six inches deep. The scene was surreal.” (Read the entire story)

“We asked the photographers to help us dig. To their credit they put their cameras down and helped us. We went to an NYPD emergency truck that was blown sideways like a toy. We grabbed some shovels and pickaxes and dug frantically until we realized the futility of it.” (Read the entire story)

“When the first tower collapsed it was so surreal. This wasn't happening, I had to leave and go home. When the second tower collapsed I felt emptiness, a disconnection from my husband. I waited by the phone to hear from my husband.... The only communication was from our cable TV. Friends and neighbor would stop by, hoping that my husband would call.” (Read the entire story)

“Being an Army-trained Combat Lifesaver, I immediately ran toward the destruction – as so many of us did. Rendering emergency first aid, carrying casualties, everything and anything to help in this disaster is what we did.  For 22 straight hours, we did whatever we could on that HeliPad.” (Read the entire story)

“Germany became hauntingly quiet. A despondency swept the nation. German nationals stopped Americans on the street to shake their hands and offer condolences… often without words. Yet language differences did not inhibit understanding.” (Read the entire story)

“We were assigned a photography mission to further document the devastation. I nearly became fixated while circling in a steep bank to allow a State Police photographer to document the core of the destruction. The sight was, at once, exhilarating, mesmerizing and woeful. To know what had been there, and to now see into the bowels of the Trade Center’s core was overwhelming. I had to fight myself back into reality and remember I was piloting a helicopter in extreme conditions at low level!!”  (Read the entire story)

We selected a total of 28 stories to share from all across the US and surrounding territories. You can read the rest of the stories here. I could go on about how these stories are examples of the patriotism and  dedication our employees share for TSA’s mission, but I think the stories will speak for themselves.

Blogger Bob

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.