Individuals on The No Fly List Are Not Issued Boarding Passes

There is a good chance you've probably heard about an incident where a toddler and her parents were removed from a flight because it was believed that the child was on the No Fly List. It turned out an airline computer glitch is what caused the confusion.

With that said, I wanted to take a few moments to explain the No Fly List. The No Fly list is maintained by the FBI's Terrorist Screening Center (TSC). Here is some information from a post I wrote a few years ago.

The No Fly List is a list of individuals who are prohibited from boarding an aircraft. Another list – the "Selectee" list - is a list of individuals who must undergo additional security screening before being permitted to board an aircraft. After 9/11 the TSC was created through a Presidential Directive to be administered by the Federal Bureau of Investigation, U.S. Department of Justice, in cooperation with the departments of Homeland Security, Defense, State, and Treasury, as well as the Central Intelligence Agency. The purpose for the TSC is to consolidate terrorism based watch lists in one central database, the Terrorist Screening Center Database (TSDB), and make that data available for use in screening. Intelligence and law enforcement agencies nominate individuals to be put on the watch list based on established criteria, with the list maintained by the TSC. The No Fly and Selectee lists are subsets of the TSDB and are maintained by the TSC.

The terror watch lists keep legitimate terror threats off of airplanes every day, all over the world. According to the GAO, terror watch lists have "helped combat terrorism" and "enhanced U.S. counterterrorism efforts."

This is a good opportunity for me to segue into Secure Flight. Secure Flight is a behind-the-scenes program that streamlines the watch list matching process. It improves the travel experience for all passengers, including those who have been misidentified in the past.

As far as how someone gets on the No Fly list, the TSC has to add them to the TSDB, and they can't do that unless the person is known, or appropriately suspected to be, or have been engaged in conduct constituting, in preparation for, in aid of, or related to terrorism, before they are included in the TSDB per the Homeland Security Presidential Directive 6. (HSPD-6.)

If you have been told or suspect you are on the No Fly List, let me ask you these questions: Have you obtained a boarding pass? If so, you are not on the No Fly List. Have you flown? You would not be allowed on a flight if you were on the No Fly List. 

Blogger Bob Burns
TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA. 

How To Sign Up To Participate in TSA Pre✓™

We’ve been getting a lot of interest and rave reviews since rolling out TSA Pre✓™ earlier this month and travelers have been asking  how they can sign up.

The good news is that you may already be eligible and just not know it. This summer, after partnering with American and Delta airlines, and Customs and Border Protection (CBP) to identify a limited group of potential participants to test the expedited screening concept, each airline and CBP sent communications out to the participant pool telling them how to opt into the TSA Pre✓™ pilot. If you are a United States citizen and an existing member of one of CBP's Trusted Traveler programs, such as Global Entry, SENTRI or NEXUS or one of the more frequent flyers with Delta and American you more than likely received one of those communications.  This might be a good time to search your inbox to find it!

There’s more good news:  if you didn’t get the initial communication or accidentally tossed it,  there is still a way to participate in TSA Pre✓™. Read on…

If you are a United States citizen and are currently a member of CBP’s eligible Trusted Traveler programs (Global Entry, SENTRI, NEXUS), you are automatically qualified to participate in the TSA Pre✓™ pilot as long as you are flying on a participating airline at a participating airport.  (If you’re a more frequent flyer with Delta or American, you must opt in to the program by responding to the communication sent to you, which is why it’s important to find that email and follow the directions in it.) 

The most important thing to know about TSA Pre✓™ during the pilot phase is:

• Participants flying on Delta Air Lines must be flying out of either Atlanta (ATL) or Detroit (DTW)

• Participants flying on American Airlines must be flying out of Miami (MIA) or Dallas/Fort Worth   (DFW)

This applies for both the participating airline frequent flyers and the CBP Trusted Traveler participants.

Booking Reservations

So now you’re ready to book your flight, and you want to participate – what do you do?  Current members of CBP’s Global Entry, SENTRI or NEXUS programs just need to place their PASS ID in the ‘Known Traveler Number’ field when booking their reservation. 

Click For Larger Image

Frequent flyers who have already opted in through their airline don’t need to do anything more – the airlines will send confirmation of their participation when they send us the passenger’s Secure Flight data.

At The Airport

American Airlines’ participants  must  use check-in kiosks at the airport to print their boarding pass.  Delta Airlines participants do not. 

The next important step is to go to the specific checkpoint that has been specially configured for TSA Pre✓™ at each airport. At these checkpoints, an officer will scan your boarding passes to verify that you are eligible, and if you are, direct you to the expedited screening lane.  If you go to the wrong checkpoint, you’ll miss the opportunity for expedited screening.  So if you’re eligible and flying anytime soon, I’d keep the information below with my boarding pass:

TSA Pre✓™ Checkpoints:

• Atlanta: T-South Checkpoint (Delta only)
• Dallas: Terminal C, Checkpoint C30 (American only)
• Detroit: Checkpoint 2 on the ticketing level (Delta only)
• Miami: D2 Checkpoint (American only)

The last key point I wanted to pass on is that  opting into the pilot will not guarantee expedited security screening for every flight. We have built random and unpredictable factors throughout the aviation security system to guard against terrorists gaming the system and this program is no exception.
 

I’m not done passing on good news. If you’re a United States citizen and not currently a member of one of CBP’s Trusted Traveler programs, you can join one now and be eligible for TSA Pre✓™ after you’re enrolled.  Here are the basic steps for applying:

Go to the Global Online Enrollment System (GOES) page and register for a CBP Global Online Enrollment System (GOES) account. Once registered in GOES, you can move forward with your enrollment in one of the CBP eligible programs. If you’re having trouble, you can go here for a presentation on how to locate a PASS ID (or Membership Number) in the GOES account.

And if you’ve gotten this far in the post and are still wondering what the heck TSA Pre✓™ is, you can take a look at this blog post from our Administrator, John S. Pistole or check out the info at TSA.gov. 

Blogger Bob

TSA Blog Team

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

TSA Pre✓™ – The Next Step In Our Risk-Based Approach To Further Enhance Airport Security

Starting today at select checkpoints in four airports, TSA will begin testing “TSA Pre✓™,” another key component in our move toward a more risk-based, intelligence-driven approach to security. This limited pilot will help TSA evaluate measures designed to enhance security by placing more focus on pre-screening individuals prior to flying in order to expedite their travel experience.

TSA Pre✓™ allows us to use volunteered information to make risk assessments before the passenger gets to the airport, and enables our officers to focus more attention on those passengers we know the least about. During this pilot, certain frequent fliers from Delta Air Lines and American Airlines, as well as certain members of U.S. Customs and Border Protection’s Trusted Traveler programs, including Global Entry, SENTRI, and NEXUS who are also flying on Delta or American are eligible. Currently, this is only open to American citizens. 

For now, when eligible travelers opt in, TSA Pre✓™ could qualify them for expedited checkpoint screening at select checkpoints at Hartsfield-Jackson Atlanta International, Detroit Metropolitan Wayne County, Dallas Fort Worth International, and Miami International airports. As with any initiative, TSA is testing this pre-screening concept with a small passenger population at a few airports. Only those passengers who opt in will have the opportunity to participate at this time. If the pilot proves successful, we will explore expanding the program to additional travelers, airports and airlines so that more people can benefit.

For those who will participate in the initial pilot, it is important to note that nothing will ever guarantee that an eligible passenger receives expedited security screening. We have built random and unpredictable factors throughout the aviation security system to guard against terrorists gaming the system and this program is no exception. 

We are able to test this concept now partly due to the success of our Secure Flight initiative, which brought watch list matching responsibilities into TSA. TSA Pre✓™ will join other elements of risk-based security currently under way including:

• Testing expedited screening for known airline crewmembers
• Testing the expanded use of behavior detection techniques
• Nationwide changes to our physical security screening process for kids 12-and-under

All of these initiatives are designed to improve our security approach while enhancing the passenger’s security experience. We thank U.S. Customs and Border Protection, the airlines, and passengers for their partnership as we work to provide the most effective transportation security in the most efficient way.  

If you’re an eligible Global Entry member or frequent flier, we look forward to your feedback after you fly through one of the four participating airports.  

For more information on our move toward implementing a more risk-based, intelligence-driven transportation security model, you can read the following blog posts:

3/18/2011 Who Are You? TSA Exploring Identity Based Screening and Known Travelers

7/15/2011Passenger Screening Pilot

9/14/2011 Risk Based Security For Passengers 12 and Under

John. S. Pistole 

TSA Administrator 

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Check out Our Holiday Travel Tips…Again

Thanksgiving was only a few weeks ago, but If you’re getting ready to travel for the holidays, you’re probably coming here looking for some tips. So this post is basically the Thanksgiving travel post minus all the corny pilgrim and turkey jokes. If you need to brush up on airport security, you’re in the right place!

The MyTSA App: Our new MyTSA App (Available as an iPhone App or Mobile Web App) amongst other great features has a “Can I Bring My…” tool. You can type in the name of the item you’re curious about and it will tell you if the item is permitted or not. If it’s not included in the list, you have the option of submitting it to us for addition. We even added “tatting shuttle.” Yep, we had to Google it too, and they are permitted.

Wait Times: A crowd sourcing wait time feature is available in our MyTSA application. Check the app to see what wait times have been posted at your departing airport, and be sure to post your wait time to help others.  The more people who use this, the better, so spread the word!

Pat-downs: A very small percentage of passengers will need to receive a pat-down. To reduce the need for a pat-down, the most important thing you can do is take everything out of your pockets before you go through screening. You can put these items in your carry-on bag. Don't wear clothes with a high metal content, and put heavy jewelry on after you go through security. You will also receive a pat-down if you choose to opt out of our Advanced Imaging Technology. (Body Scanners) Check out this post to read some myths and facts about the pat-down. TSA does not squeeze, twist, or grab any body parts during a pat-down and other than inspecting the waistband and collar, our officers are not reaching inside clothing or touching any skin.

The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): Let me start by saying this. If you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you understandably would not like to pay to check your luggage. If you’d rather take liquids in your carry-on, please continue reading…

3-1-1 is the name for our liquid policy. You can read here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close.

Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers may have to search your bag.

Annoying Family Members: We’ve had many requests, but we cannot add annoying family members to the No Fly List.

If you have liquids, aerosols, or gels that are used for medical purposes, they do not need to adhere to our 3-1-1 policies and do not have to be placed in a bag. You may be asked to go through a TSA Family Lane (see below) so we can expedite the screening process. The liquids, gels and aerosols will need to be removed from your bags.

Answers to common questions: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is. Also, any liquid makeup such as eyeliner should be placed in the baggie. That goes for perfume as well. Powder makeup is fine.

Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also, as stated earlier, anybody carrying medically necessary liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane.

Travel Advice for Frosty the Snowman: You are not frozen solid and are larger than 3.4 ounces, so you may not board the plane.

Foods: Pies are permitted, but they are subject to additional screening if our officers see any anomalies. (Additional screening of pies does not include our officers tasting the pie, no matter what they tell you…) Cakes, (to include yummy fruitcakes that nobody else seems to enjoy but me) bread, donuts, turkeys, etc. are all permitted. If it’s a live turkey, you might want to have a word with the airline. Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

Christmas Sweaters: While some Christmas sweaters can have a nauseating effect on passengers, they are currently permitted through TSA checkpoints.

Gifts: Wrapped gifts may need to be unwrapped. If there’s something in the gift that needs to be inspected, we have to open it. Our officers try their best not to mangle the gift wrap, but it’s not a guarantee and it also slows down the line for everybody else when we have to do this. It is suggested that you wrap the presents when you arrive at your destination. You also have the option of shipping the items as well.

Snow Globes: We are not in cahoots with the Heat Miser, but snow globes are not permitted in your carry-on luggage. They are sealed containers full of liquid that would have to be opened and destroyed to test. We’re not in the business of busting snow globes, so we suggest you place them in your checked baggage or mail them ahead of time.

Mistletoe: Although the name may sound a bit nefarious, mistletoe (not missile-toe) is permitted. Just don’t expect the person sitting in the middle seat to kiss you.

ID & Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your acceptable ID and boarding pass out and ready to present to our officer. If your ID is in a plastic sheath or other type of holder, it will need to be removed so our officers can properly inspect them. By having your ID and boarding pass out and ready, you’ll help move the line along faster. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

Also, folks have had questions about the Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions for us.

Fruitcakes: Contrary to popular belief, fruitcake is a delicious edible and festive cake, not a WMD.

Inconsistencies: You may notice your screening experience at one airport doesn’t match the experience of another airport. We realize this happens, and some of it is intentional. While it can be a little confusing for our passengers, it also makes things unpredictable for those who might wish to do us harm. Our officers also can use their discretion in different scenarios that allows them to use common sense and not abide by a checklist mentality that can be studied and defeated by those who wish to do us harm.

Shoes on Belt: We recommend you place your shoes on the X-ray belt as opposed to placing them in a bin. Why? It keeps the bins from getting too cluttered and allows our officers to get a better look at items to ensure prohibited items do not get on the plane. It also speeds things up when they get a better view and don't have to stop the X-ray belt for searches.

Print out this handy dandy checklist (PDF) so you don’t forget anything and don’t forget to check out TSA.gov for a wealth of information on traveling through TSA checkpoints.

Blogger Bob
TSA Blog Team

Talk To TSA - Secure Flight: November 1st Marks End of Grace Period for Airlines

November 1st is right around the corner and with that date comes cooler weather, fall foliage and the seemingly never ending battle between rake and leaf. It also marks the end of the year-long grace period for airlines to clear their systems of old reservations made before TSA's Secure Flight requirements took effect last year.

This means that Secure Flight will not approve the issuance of a boarding pass if the required information is not provided. Required information being your name, date of birth, and gender as it appears on your recognized government ID.

Secure Flight is a behind the scenes watch list matching program that fulfills a key recommendation of the 9/11 Commission by assuming responsibility of watch list matching from individual airlines. By establishing a consistent watch list matching system, Secure Flight enhances aviation security and more effectively facilitates air travel for passengers.

Secure Flight watch list matching takes a matter of seconds to complete, and providing this data enables passengers to print their boarding passes at home and or at an airline kiosk and greatly reduces the likelihood of watch list misidentification. 

Blogger Bob has talked about Secure Flight here many times in the past and you can view all of those posts here on our TSA Blog, or you can visit our Secure Flight webpage. Here are answers to Secure Flight questions we’ve received through Talk to TSA:

What does the November 1 airline compliance date mean for passengers? The November 1 date requires passengers to provide complete Secure Flight passenger data when booking reservations so TSA can conduct watch list matching and approve airlines to issue a boarding pass. To avoid unnecessary delays and prevent misidentifications, passengers should provide complete Secure Flight data when booking airline travel, whether they have booked directly with the airline, a travel agent or an online booking site.

Will passengers still be able to book a ticket last-minute within 72 hours of a flight? Yes. TSA’s Secure Flight program can conduct watch list matching for passengers up until the time of the flight. Passengers will be prompted to provide Secure Flight information when booking travel. For reservations booked on short notice, or within 72 hours of the scheduled flight departure time, airlines must submit the required passenger information as soon as the reservation is made.

What happens if a passenger has an existing reservation for travel after November 1, 2010 and did not provide complete Secure Flight data when booking his or her flight? TSA advises passengers to contact their airlines or booking sources prior to arriving at the airport to ensure they have provided their full name, date of birth, gender, and Redress number (if applicable) as part of their reservations. While TSA’s watch list matching takes a matter of seconds and can be completed up until the time of departure, passengers should be aware that a boarding pass will not be issued until the airline submits complete passenger data to Secure Flight.

What if a passenger’s boarding pass and ID do not match exactly? Secure Flight and travel document checking are both critical security functions, yet they serve different purposes at different points in the security process. Secure Flight is a behind-the-scenes watch list matching process that takes place before checkpoint screening. Secure Flight asks that passengers enter their name as it appears on their government ID and passengers should strive to stay consistent between the name on their ID and the information they provide when booking their reservation. Once a passenger receives their boarding pass, the Secure Flight process is already complete.

At the security checkpoint, TSA strives to ensure your identification and boarding pass are authentic and validate you are who you say you are. Small differences in the name on the boarding pass and ID, like middle initials, should not impact your travel. It is not uncommon for the information printed on boarding passes to differ slightly from the information on IDs, depending on the boarding pass printing practices of individual airlines. Information requirements are explained in greater detail on Secure Flight’s web page.

John S. Pistole

TSA Administrator

As part of the "Talk to TSA" initiative TSA reviews the questions and comments that come in and we plan to use the TSA blog to address some of the more common themes we are seeing - both the favorable and not so favorable. Security is a shared responsibility and we are always looking to hear from you.

Secure Flight: TSA Now Performing 100% Watchlist Matching for Domestic Flights

Secure Flight started rolling out in 2009 and I'm happy to announce that TSA is now performing 100% of the watchlist matching  for domestic flights. (Airlines used to conduct all of the passenger watchlist matching)

What is watchlist matching? It's when a passenger is prescreened using their name, date of birth and gender (that should match the information on their approved official government ID) against government watchlists for domestic and international flights. Actual names on the list are identified by the FBI's Terrorist Screening Center as being people who may pose a known or suspected threat to aviation.

Secure Flight will help prevent the misidentification of passengers who have names similar to actual people on the government watchlists and will allow more than 99% of travelers to print their boarding passes from home or kiosks and avoid undergoing additional screening because of a mismatch. Passengers who feel they have been misidentified should visit the DHS TRIP program Webpage to file a complaint.

We've been blogging about Secure Flight for quite some time now and we've compiled answers to some of the most common questions we've received in the two blog posts below.

Secure Flight Q&A
Secure Flight Q&A II

Blogger Bob
TSA Blog Team

There Are No Children on the No Fly or Selectee Lists

It’s inevitable that every several months or so, some cute kid gets their mug posted on a major news publication with a headline reading something like: “Does this look like a terrorist to you?” Anything involving kids or cats gets tons of mileage and everybody starts tweeting and retweeting that there’s an 8 year old on the no fly list.

There are no children on the No Fly or Selectee lists.

What happens is the child’s name is a match or similar match to an actual individual on the No Fly or Selectee Watch List.

From TSA.gov: Airlines can and should automatically de-select any 8-year-olds out there that appear to be on a watch list. Whether you're eight or 80, the most common occurrence is name confusion and individuals are told they are on the no fly list when in fact, they are not. If you get a boarding pass, you’re not on the no fly list.

The no fly list is reserved for individuals that pose a known threat to aviation. The list is an important tool in our multi-layered approach to aviation security and is used daily to keep individuals that pose a threat to aviation off airplanes.

For more information on the list and to learn about the redress process for individuals that believe they may be on a watch list erroneously, click here.

Secure Flight will fix most of these problems in the future. Secure Flight matches passenger information provided by the airlines with data contained in government-maintained watch list records and verifies any potential matches.

Airlines are beginning to ask for name, date of birth, and gender as it appears on the government ID you plan to use when traveling. This is a part of the Secure Flight program requirements. The program will be in full effect for domestic airlines by mid-year and the rest of the airlines are scheduled to be on board by the end of 2010. Initial estimates indicate that under Secure Flight, in excess of 99 percent of passengers who provided the additional data elements will be able to use Internet check-in, kiosks and experience no delays in obtaining their boarding passes.

In the short term, individuals who have been misidentified as a match or possible match for a Watch List can work through the DHS Redress process to resolve the issue.

Secure Flight Related Posts on the TSA Blog

***Update 1/19/2010 - 4:45 PM***

First and foremost, I want to clarify that my post wasn’t directed at this or any family who have been inconvenienced in situations such as this, but more at the perpetual reporting that there are children on the No Fly list. As a father of two young children, I sympathize with any parent’s frustration at being told their child is on a terrorist watch list, and empathize with any parent going through that situation. It’s terrible.

We’ve said it before, there are no 8 year olds – or other children – on the No Fly or Selectee lists. We may not own the lists (the Terrorist Screening Center does), but we know that kids aren’t on them for sure. The ticketing agent, sky cap or other airline employees at the airport do not know who is on or not on a watch list, and they have no business telling a parent that their kid is on one because it’s simply not true. Airlines can and should automatically de-select any child that appears to be on a watch list when they see them at the check-in counter. You can also check this out for other debunked myths about watch lists.

Anyone who can’t print a boarding pass from home or at a kiosk because they are currently misidentified with someone who is actually on the list should apply for redress to fix the problem. And as I’ve said before, TSA is working to implement the Secure Flight program, which brings watch list matching back to TSA from the airlines. When people provide their date of birth and gender when booking their flight under Secure Flight, it will eliminate about 99% of misidentifications once its fully implemented.

For anybody who is new to the TSA Blog, please know that I’m a blogger and not an official TSA media spokesperson.

The way I write and address issues is different than a spokesperson would address issues with traditional media, and I certainly didn’t mean to belittle the experience of any families who have been through this.

Sincerely,

Blogger Bob
TSA Blog Team

Response to “My Daughter the Terror Suspect”

I came across a post yesterday about a cute little four year old girl who was believed to be on the No Fly List because every time she flies with her father, he has to check in at the ticket counter and can’t print tickets from home or from a kiosk. The author also described that even though his daughter had a nuclear meltdown at Target, she was by no means a terrorist.

I can relate to nuclear meltdowns at Target since my daughter had one there last year. I carried her out of the store like a sack of potatoes and she was screaming all the way. I really expected somebody would call the police, but they didn’t.

It may seem like semantics here, but first off, I wanted to let you know that your daughter is not on the No Fly List. It sounds as if her name is a match or similar match to an actual individual on the Selectee Watch List. You can’t obtain a boarding pass if you’re on the No Fly List. If you’re on the Selectee Watch List, you can fly after you’ve received additional screening.

Many have been misidentified as a match or possible match for the Selectee Watch List and the only thing they could do is work with the Redress Office to correct the problem.

But who is that I see? Is it a bird? Is it a plane? No, It’s Secure Flight! Airlines are beginning to ask for name, date of birth, and gender as it appears on the government ID you plan to use when traveling. This is a part of the Secure Flight program. The program will be in full effect for domestic airlines by the first quarter of 2010 and the rest of the airlines will be on board by the end of 2010. It will reduce mismatched names by 99.9%.

So, this will not be a problem in the future.

In the short term, individuals who have been misidentified as a match or possible match for a Watch List can work through the DHS Redress process to resolve the issue.

Secure Flight Related Posts on the TSA Blog

Thanks,

Blogger Bob

TSA Blog Team

Did Newark’s Mayor Really Add Conan O’Brien to the No Fly List?

Conan O’Brien recently included the following in his monologue: “The Mayor of Newark, NJ wants to set up a city wide program to improve resident’s health. The health care program would consist of a bus ticket out of Newark.”

Cory Booker, the mayor of Newark, responded with this humorous video and jokingly informed Conan he’d been added to the No Fly list for Newark’s EWR airport.

I knew right away this was a joke, (a pretty funny one I thought) but after reading some comments around the blogosphere, it seems that some are buying this gag. First off, airports don’t operate on individual No Fly lists. The No Fly list encompasses all airports.

Also, the mayor of Newark – or any elected official for that matter - cannot add somebody to the No Fly list. It is a much more stringent process. The FBI’s Terrorist Screening Center has to add you to their Terrorist Screening Database (TSDB), and they can’t do that unless you are known or appropriately suspected to be or have been engaged in conduct constituting, in preparation for, in aid of, or related to terrorism are included in the TSDB per the Homeland Security Presidential Directive 6. (HSPD-6.)

So, if you’re not familiar with the No Fly list, you’re probably wondering what it’s all about.

From the TSA FAQ Section: The No Fly list is a list of individuals who are prohibited from boarding an aircraft. The "Selectee" list is a list of individuals who must undergo additional security screening before being permitted to board an aircraft. After 9/11 the Terrorist Screening Center (TSC) was created through a Presidential Directive to be administered by the Federal Bureau of Investigation, U.S. Department of Justice, in cooperation with the Departments of Homeland Security, Defense, State, and Treasury, as well as the Central Intelligence Agency. The purpose for the TSC is to consolidate terrorism based watch lists in one central database, the Terrorist Screening Center Database (TSDB), and make that data available for use in screening. Intelligence and law enforcement agencies nominate individuals to be put on the watch list based on established criteria, with the list maintained by the TSC. TSA's No Fly and Selectee lists are subsets of the TSDB and are maintained by the TSC.”

The terror watch lists keep legitimate terror threats off of airplanes every day, all over the world. According to the GAO, terror watch lists have "helped combat terrorism" and "enhanced U.S. counterterrorism effort."

If you think you are on the No Fly list, let me ask you this question: Have you obtained a boarding pass? If so, you are not on the No Fly list. If you obtained a boarding pass and an airline employee told you that you were are on the list, they were mistaken. Your name was probably a match or a similar match to the name of somebody actually on the list. Have you flown? You would not be allowed on a flight if you were on the No Fly list.

This is a good opportunity for me to segue into Secure Flight. Secure Flight is a behind the scenes program that streamlines the watch list matching process. It will improve the travel experience for all passengers, including those who have been misidentified in the past. In fact, Secure flight will reduce mismatched names by 99.9%.

Contrary to popular belief, Conan regulars Eyeballs O'Shaughnessy, Todd the Tiny Guy, Triumph the Insult Comic Dog, and La Bamba, are not on the No Fly list.

Key Takeaways:

-Mayor Booker was joking and did not place Conan on the No Fly list

-If you are able to obtain a boarding pass, you are not on the No Fly list

-Secure Flight will reduce mismatched watch list names by 99.9%

Thanks,

Blogger Bob

TSA Blog Team

Secure Flight Q&A II

This Saturday, August 15, the second phase of Secure Flight will roll out. I blogged about it last month and explained that Secure flight will be phased in over the next few months and that you may or may not be asked for your birth date and gender.

Since then, many questions have come up. I provided the questions to the Secure Flight Office and they were kind enough to provide some answers. I’d like to publically give the Secure Flight Office kudos for being so openly willing to provide answers for the blog. They understand transparency and the benefits involved in keeping everybody informed and knowledgeable about a program.

Miscellaneous Secure Flight Questions & Answers

Q: Any word on the apparent Secure-Flight requirement that anyone who books their ticket within 72-hours of travel or changes their itinerary within 72 hours of travel (say due to a flight cancellation, weather delay, reroute, etc.) will be subject to HaraSSSSment via SSSSelectee SSSScreening?

A: Facilitating passenger air travel is a key goal of the Secure Flight program. To achieve that goal, Secure Flight was designed to be able to perform real-time watch list matching for passengers who are standing by or who have last minute flight changes.

Q: What if I don't feel like providing my birth date or I just make one up??

A: TSA requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.

Q: This particular "layer" isn't terribly effective. If this "layer" of security can be circumvented by anyone with a printer and a word processor, this doesn't seem to be a terribly useful "layer" ... especially looking at the amount of money being expended on this particular "layer". It might be that this money could be more effectively spent on other "layers".

A: TSA uses layers of security to ensure the security of the traveling public and the Nation's transportation system. Secure Flight’s watchlist name matching constitutes only one security layer of the many in place to protect aviation. Others include intelligence gathering and analysis, airport checkpoints, random canine team searches at airports, federal air marshals, federal flight deck officers and more security measures both visible and invisible to the public.

Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.

Q: What effect will the requirement to ask about sex ... What effect will the requirement to ask about sex have on transgendered persons? I can see many incredibly humiliating scenarios coming forward where someone's biological sex (appearing on their gov't issued ID) seems not to match their visible gender markers or how they'd like to be identified.

A: Under Secure Flight, passengers will be required to provide their name, gender, and date of birth when making a reservation to fly. The gender provided when making the reservation should match the gender indicated on the passenger’s government-issued identification.
Once the passenger has made the reservation, their information will be sent to Secure Flight to perform watch list matching. If the passenger is cleared, there will be no further need to provide gender information from that point forward for purposes of the Secure Flight program. While the passenger may be required to provide an ID at the security checkpoint, this process is not a part of the Secure Flight program. (See last paragraph)

In the event that the individual is deemed a potential match to the watch list, that individual will need to go through the resolution process which occurs at the airport. At the ticket counter (or in some cases at an airport kiosk), name, date of birth, and gender information are taken directly from the passenger’s government-issued ID and submitted to Secure Flight.

Please note that Secure Flight will not impact the process at the security checkpoint in any way. The security checkpoint at airports serves to ensure that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists.

Q: I remember a couple of years ago, it was revealed that the airlines gave personal information about 12 million passengers to the government without their permission or knowledge. How can anyone trust TSA after that?

A: TSA developed the Secure Flight program in accordance with the widely-accepted Fair Information Practice Principles and privacy laws. The most fundamental principle is notice. Consumers should be given notice of an entity's information practices before any personal information is collected from them. TSA has issued a Final Rule, Privacy Impact Assessment, and System of Records Notice. These public notices discuss the purposes, uses, and protections for passenger data, and outline which data elements are to be collected and from whom. The public notices also require that the airlines make a privacy notice available on public Web sites and self-serve kiosks before collecting any personally identifiable information from passengers.

Q: What safeguards are there to prevent the passenger database that will be generated by SecureFlight from being used by other government agencies -- say, police departments for warrant service, or any other agency that may have interest in an individual's travel plans?

A: TSA is authorized to share information with other law enforcement agencies and organizations in certain situations. Entities with whom this information is shared are identified in the Secure Flight System of Records Notice (SORN) which includes the categories of users and the purposes of such uses. According to the Secure Flight Privacy Impact Assessment (PIA), organizations with which TSA shares information must agree to maintain reasonable physical, electronic, and procedural safeguards to appropriately protect the shared information. If you would like more information, the Secure Flight PIA provides for both the purpose of collecting information and the authorized uses for the information collected.

Q: Can I use an existing government ID that doesn’t meet current information requirements?

A: With regard to acceptable forms of ID, TSA requires that a passenger present an ID that includes their full name, gender, date of birth, and a picture. The ID provides a means by which an airline representative can verify the identity of a passenger if need be. In order to facilitate this verification process, the aforementioned items must be included on the ID.

Q: What if I just got out of prison and don’t have any ID (stolen, etc), but I have, my birth certificate, and SS card, etc?

A: TSA requires that passengers provide a government-issued photo ID if they are a potential match to the watch list. To the avoid unnecessary delays that may occur at the airport if a passenger does not have a government-issued ID that includes a photo, TSA recommends taking the necessary steps to obtain one.

Questions about Names on Boarding Passes Matching Names on ID

Q: So, would the use on the ticket of a shortened form of the first name (eg, Jim, Tom, Ed) with no middle name be a problem for the next few months?

A: TSA has built some flexibility into the processes regarding passenger name accuracy. Because Secure Flight data requirement timelines are related to booking dates, not travel dates, if you have booked a flight that uses a shorter name such as Jim, Tom or Ed, for the near future, you should not notice any changes. Other common minor differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, also should not cause a problem for the passenger. Over time, passengers should strive to obtain consistency between the name on their ID and the travel information they use for booking flights.

Q: Your blog says that in the near future your name on a boarding pass will have to match the name on your ID such as passports etc. As of now many airlines don't have a provision to enter a middle name when purchasing tickets online. So, how far away is the "near future" and what kind of coordination will be in place to make sure the airlines are on board with this?” I hope that there will not be any problems for the people who do not have their middle names on the tickets.

A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the coming months. Passengers shouldn't be concerned if particular airlines don't ask them to provide the additional information right away; it should not impact their travel. Each airline will request this information as their capability to capture it is integrated into their individual systems.

Q: I purchased tickets last week for a trip from ORD to CUN, due to credit card issues (fraud alert went up on my card when trying to purchase the tickets) my session timed out, while on the phone w/ my credit card company I put all information back in but ended up putting one of the names in last/first. I have called the airline and they assure me it won't be an issue but of course I'm less worried about the airline and more worried about whether TSA will allow it to go through. Can you please give me any insight on what we can expect and if there is anything we can do about it now? I asked about paying to reissue the ticket correctly but the airline says it's not necessary. Thank you.

A: If you entered your name incorrectly when making the reservation, you should follow the airline’s guidance regarding correcting the mistake.

Q: My wife does not use a last name. So her name is only her first name. When she applied for her US visa, they stamped her name as "FNU Fname" on her visa. FNU is for First name Unknown and they used her first name to be her last (something about the visa office /requiring/ last name to be not empty in their database). So, my question is, how do we book her tickets going forward?? "FNY Fname" as that's the name on her visa or just Fname, the way it appears on the front page of her passport? Thanks.

A: In designing the Secure Flight process, TSA anticipated these types of issues and provided airlines with specific instructions on the submission of passenger names for individuals whose government issued ID contains only a single name. These instructions permit the airlines to accept and submit such names to Secure Flight for appropriate processing. The passenger needs only to ensure that the airline with which he/she makes a reservation to fly is aware that he has only one name.

Please note that Secure Flight does NOT require that the information on the boarding pass itself match the ID. Whether or not the information on the boarding pass matches the reservation information depends on the capabilities of each individual airline. Some airlines’ boarding passes do not currently have the ability to support names exactly as they appear on the ID.

Q: I am concerned because I've already purchased my airline tickets back in Feb. for trips in Oct. and Jan. I used my short name, which is a part of my full name, and my boarding pass cannot be changed. Will Security allow me to board my flight?

A: Secure Flight requirement timelines are related to booking dates, not travel dates. For reservations that are made prior to the dates that Secure Flight has established for data collection requirements, aircraft operators are not required to collect the required Secure Flight Passenger Data (SFPD).

Secure Flight requires that domestic aircraft operators request and collect full name as of May 15, 2009, and date of birth and gender as of August 15, 2009 for their domestic flights. For international flights, full name, date of birth, and gender must be requested and collected as of October 31, 2009. These data elements are collectively referred to as SFPD.

Q: Name change due to marriage –Reservation is changed/unchanged name from ID.

A: Under the Secure Flight program, TSA requires aircraft operators to collect a passenger's full name, date of birth, and gender. Full name is defined as the name as it appears on the identification document that the passenger plans to use when traveling. This definition applies equally to a newly married woman. If she plans to travel prior to legally changing her name on her government issued identity document she uses when traveling, she should make her reservation using the name as it appears on that document.

_________________________________________________________________

I would like to thank the Secure Flight Office for taking the time to provide answers to your questions. They have provided answers and information in the past for the following blog posts:

Secure Flight Update 7/15/09
Secure Flight Q&A 6/2/09
What’s In a Name 5/15/09

Thanks,

Blogger Bob

TSA Blog Team

Secure Flight Update

Read Transcript (txt, 1Kb)

On August 15th, the second phase of Secure Flight will roll out. What does that mean?

It just means that in addition to making sure the name on your government ID matches your reservation, domestic airlines will also start asking for your birth date and gender. I should also point out that Secure Flight will be phased in over the next few months, so you may or may not even be asked for this information the next time you travel. The program will not be fully in place until 2010.

The Secure Flight program is a "behind the scenes" security feature that is intended to:

• Identify known and suspected terrorists;
• Match individuals against government terrorist watch lists keeping travel safe.
• Facilitate passenger air travel; and
• Protect individuals' privacy.

The biggest perk to passengers is that the program will greatly reduce the number of people who are misidentified as being on the watch list just because somebody else shares their name.

Follow the links below for a plethora of information on Secure Flight

• What’s In a Name Blog Post 5/15/2009
• Secure Flight Q&A Blog Post 6/2/2009
• Top 5 Secure Flight Questions Answered
• Frequently Asked Questions from travelers, aircraft operators, and travel agencies.

(From the questions we’ve read, it seems that passengers are concerned they’re going to get to the checkpoint and be told they can’t fly since the name on their boarding pass is not an exact match to the name on their government ID. No worries! Secure Flight does not affect the way you are screened. The name you give the airline while booking your travel is used to perform watch list matching before your boarding pass is even issued, so small differences on IDs and boarding passes should not impact travel.)

Thanks,

Blogger Bob
TSA Blog Team

Secure Flight Q & A

Paul recently blogged about Secure Flight. Since then, the fine folks from the Secure Flight program have been monitoring the comments and have been kind enough to answer some of your questions.

So here goes…

Q: We’ve still never gotten a definitive answer on what law compels travelers to reveal all this personal information. ~ Adrian

A: The 9/11 Commission Report recommended that TSA take over watch list matching from the airlines. The Intelligence Reform and Terrorism Prevention Act (IRTPA) of 2004 codified this recommendation and requires DHS and TSA to assume pre-flight comparisons of airline passenger information to federal government watch lists. TSA is implementing the Secure Flight program to meet this Congressional mandate. The Secure Flight Final Rule provides the regulatory authority for the implementation of the Secure Flight program.

Q: Also, how else will this information be used? Will the airlines be allowed (or compelled) to keep all of this personal information about us? Will the TSA or other government agency be building a database of the times we fly? ~ Adrian

A: TSA collects as little personal information as possible to conduct effective watch list matching. Also, personal data is collected, used, distributed, stored, and disposed of in accordance with stringent guidelines and all applicable privacy laws and regulations. Secure Flight has published an updated Privacy Impact Assessment (PIA) in conjunction with the Final Rule and System of Records Notice (SORN) published in the Federal Register, August 23, 2007 provide detailed information about the program’s privacy approach. TSA does not collect or use commercial data to conduct Secure Flight watch list matching. Data elements collected under Secure Flight will only be retained for seven days if the traveler is not a match to the No Fly or Selectee lists. For these travelers, all data will be purged from TSA systems after seven days. For travelers who are identified as a potential match, but later determined to not be an exact match to the watch list, data will be retained for seven years. Data elements for individuals identified as an exact match to a No Fly or Selectee terrorist record will be retained for law enforcement purposes for 99 years by Secure Flight.

Q: When one is mistakenly added to the Selectee or No Fly lists, how do they get off? ~ Adrian

A: If you were able to obtain a boarding pass, your name is not on the No Fly list. Redress is an opportunity for passengers who believe they have been improperly or unfairly delayed or prohibited from boarding an aircraft to seek resolution and avoid future delays. The affected passengers often have the same or a similar name to someone on the watch list. The DHS Traveler Redress Inquiry Program (TRIP) provides a one-stop shop for passengers seeking redress. Secure Flight uses the results of the redress process in its watch list matching process to help prevent future delays for misidentified passengers.

Q: How do people who do not have a government-issued photo ID deal with these rules? Getting a government-issued photo ID typically requires a birth certificate. My great grandmother’s birth certificate was lost in a court house fire decades ago, and she never had a driver’s license or passport. ~ Adrian

A: Federal regulations require that passengers present a government-issued photo ID during the check-in and screening process. If a passenger doesn’t have a government-issued ID, it is recommend they take the necessary steps to obtain one. It just makes sense to take a couple of hours to get a Government ID to avoid delay at security checkpoints while TSA confirms their identity and ensures they do not pose a threat to security.

Q: It's funny that many ticketing websites don't allow you to use your full middle name, yet the state asks for you to do it. This is nothing but a pain and more security theater. Thanks for making sure the lines get longer at security. Will you be adding staff to deal with it? Or will you continue to have too few checkpoints open at most airports? You're worse than Target! Q: Did TSA check with travel and airline web sites to give them time to update their data fields before adopting this policy? My wife went to Orbitz today to change her profile name and Orbitz only has space for a middle initial. But both her driver's license and my passport list her full name. How are we supposed to handle things like this? My wife also checked with United.com and they don't even offer a spot for a middle initial. I expect this new TSA policy has been planned for years. If so, why didn't TSA give the airlines and travel agencies time to update their records? What in the world is the hurry?

A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the next few months. Passengers shouldn't be concerned if particular airlines or travel websites don't ask them to provide the additional information right away or if they’re not yet able to accept full name or other information required by Secure Flight; it should not impact their travel. Members of the travel industry will request this information as their capability to capture it is integrated into their individual systems. As for longer lines at airport security, Secure Flight will not impact the process at the security checkpoint in any way. At the security checkpoint, TSA strives to ensure you are who you say you are. TSA performs travel document checking to see that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists. The additional data elements that you may be asked to provide, such as date of birth and gender, serve to better differentiate you from individuals on the government watch list. Secure Flight will not impact the security checkpoint experience. While Secure Flight and travel document checking are both critical security functions, they serve different purposes at different points in the security process.

Q: My passport/passport card driver's license and credit cards differ in how they display my name (full middle name, middle initial, not indicator of middle name), so this may take some fiddling to make certain things match up for the TSA folks. One interesting thing none of those show is that actual CORRECT spelling of my name, because most US font sets do not include Slavic diacritic marks... ~ Tomáš

A: Passengers should ensure that the name used when making a reservation matches their government-issued ID used when traveling. Depending on which government ID you plan to use for a particular trip, you should provide your name as it appears on that ID for your travel. TSA has built some flexibility into the processes regarding passenger name accuracy. For the near future, small differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, should not cause a problem for you. Over time, you should strive to obtain consistency between the name on your ID and your travel information.

A big thanks goes out to the Secure Flight program office. By the way, check out the press release about the new Ad Council campaign aimed at raising awareness of Secure Flight.

Blogger Bob

TSA Blog Team

What's in a Name?

Starting May 15, when passengers purchase airline tickets, they will be required to provide their name as it appears on the government-issued ID that they plan to use when traveling. This is the first phase of a new TSA program called “Secure Flight.”

So…if you plan to present a driver’s license , purchase tickets using your name as it appears on your driver’s license. If you plan to present a passport, purchase tickets using the name that appears on your passport. (Here is a list of acceptable forms of identification.)

But rest assured, the system will be pretty flexible. For the near future, small differences between ID and reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, should not cause a problem for the passenger.

Secure Flight is a multi-phase program developed by DHS that matches passenger information against federal government watch lists for domestic and international flights. Before Secure Flight, airlines themselves were responsible for matching passenger information to the federal watch list. As Secure Flight is implemented, TSA will begin to assume responsibility for the security program.

So what exactly do we mean by “watch list matching”? When you purchase an airline ticket your name will be compared to the “No Fly” and “Selectee” lists, which are distilled from the FBI’s terrorist watch list.

Individuals confirmed to be on the Selectee list, will automatically be subject to secondary screening, but could still be allowed to fly. If an individual is confirmed to be on the “No Fly” list, he or she won’t be able to fly within, into, or over the United States. The number of people that appear on these lists is extremely small, so chances are you won’t run into issues at security checkpoints because your name is on the watch list.

After August 15, domestic airlines will be required to collect (and passengers will be required to provide) date of birth and gender in addition to name (as it appears on the government ID). By providing these pieces of information under the new Secure Flight program, cases of mistaken identity will be virtually eliminated. For passengers who have had problems in the past, this means that you’ll be able to print your boarding pass at home before arriving at the airport. It also means that your 6-year-old won’t be misidentified as someone on the Selectee or No Fly lists.

Blogger Paul

EoS Blog