Credit and Risk Management is comprised of the Discount
Window, Reserve Account Management, and Payment System
Risk functions.
The Discount Window functions as a safety valve in relieving pressures in reserve markets; in circumstances where extensions of credit can help relieve liquidity strains in the banking system, the Discount Window also helps to assure the basic stability of financial markets more generally.
Hours of Operation*: Monday through Friday, 8:30am-5:30pm
Phone: (800) 716-3773
Rate Inquiries: (617) 973-4277
Fax: (617) 973-3238
*For loan requests after 5:00pm, calls to the above number will be answered by a member of our Protection Unit, who will take down your contact information and relay it to a member of the lending department.
Stephanie P. Wallace
Credit Manager
(617) 973-3230Eileen Leighton
Assistant Vice President
(617) 973-3212Maureen B. Savage
Vice President
(617) 973-3467
The national Federal Reserve Discount Window
web site provides information discount window information and guidelines, including current and historical discount rates. Please note that you may also call the First District contacts listed above for assistance.
The Federal Reserve
Board’s Payment
System Risk Policy is intended to assist Reserve
Banks and depository institutions in controlling risk.
About Federal Reserve System Payment System Risk Policy / Related policy documents
Hours of Operation: Monday – Friday, 8:30 a.m. to 5:00 p.m.
Toll Free Number: (800) 526-0338
Andrea Bynum
Senior Analyst
(617) 973-3037Jim Freeman
Senior Analyst
(617) 973-3954Chantal H. Pho
Senior Analyst
(617) 973-3237Jack Wozek
Manager
(617) 973-3127
Ralph Ventresco
Assistant Vice President
(617)-973-3213
Federal Reserve Banks monitor reserve accounts to ensure compliance with reserve and clearing balance requirements.
Hours of Operation: Monday - Friday, 8:30am to 5:00pm
General Phone Number: (800) 526-0338
Fax: (617) 973-3238
Andrea Bynum
Senior Analyst
(617) 973-3037Jim Freeman
Senior Analyst
(617) 973-3954Jack Wozek
Manager
(617) 973-3127Ralph Ventresco
Assistant Vice President
(617)-973-3213
Account Management Guide
The Account Management Guideis a practical reference to make it easier for financial institutions to manage reserve accounts. The Guide assumes a familiarity with accounting practice and provides a detailed discussion of each major aspect of reserve management, together with descriptions and samples of the reports and other information tools available from the Federal Reserve System.
Reserve Maintenance Manual
The Reserve Maintenance Manualsets out the fundamental rules of reserve calculation and account maintenance for institutions that file the Report of Transaction Accounts, Other Deposits and Vault Cash (FR 2900), either weekly or quarterly.
Federal Reserve Reporting and Reserves Web Site
More information on Reporting and Reserves services is available at www.reportingandreserves.org, the Fed's home for information on regulatory and financial reporting and reserves information. The site offers centralized access to information on regulatory and financial reporting and required reserves including:
- Interest on Reserves
- Excess Balance Accounts
- Reporting Forms
- Reporting Instructions
- Reserve Maintenance Manual
- Electronic Reporting
- Federal Reserve Regulations