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Standards? What standards?

Posted 10/5/2012 Email story   Print story

    


Commentary by Chief Master Sgt. Phillip Robinson
8th Fighter Wing


10/5/2012 - KUNSAN AIR BASE, South Korea (AFNS) -- Recently, I was asked the difference between a good NCO and a great NCO. Well, I answered the question as best I could, but failed to mention "standards."

You see, a good NCO sets his sights on just meeting standards, while a great NCO is continually trying to exceed standards and motivates his Airmen to do the same.

Webster's Dictionary defines the word "standard" as something established by authority, custom or general consent as a model or example. It also defines it as a measure of quantity, weight, extent, value or quality.

Do you prepare for your PT test not knowing what it will take to pass? Do you perform an operational check on a jet without knowing the technical order pass-fail limits? Do you get a tattoo not knowing what is acceptable per Air Force Instruction 36-2903, "Dress and Personal Appearance of Air Force Personnel"?

Recently, the Air Force published Air Force Instruction 1-1, "Air Force Standards." It took guidance from different sources and put it into one instruction that we can all easily refer to. This instruction covers standards that have been around for decades and added new standards that deal with issues that face our Airmen today such as social media, the wingman concept, resiliency, etc. It also serves as a great tool during official feedback sessions.

Now why is this important? As a custom or example, Airmen need to reflect a professional image that encompasses proper dress and behavior. If you need a haircut or your uniform needs attention, take the necessary time to make sure you represent your unit and the Air Force in the right manner.

Demonstrate proper customs and courtesies by standing up when a senior member visits your work center; respond to him or her by saying Sir, Ma'am, Chief or Sergeant. As a measure of quantity or quality, when you perform your daily duties, you need to know the requirements of that task and try to get it done in a timely, cost effective and quality manner to assure we exceed the minimums of what is being asked of us. Bottom line, have pride in oneself and in your workmanship.

How will you know if you are meeting and exceeding standards? Through timely and proper feedback and encouragement from your supervisors so you clearly understand what is expected of you. Also, demanding perfection from yourself so you can assure you will exceed the standard every time.

I've heard from time to time what we allow in our presence becomes the standard. As supervisors we cannot make excuses for our Airmen and allow them to ignore our Air Force core values. We would be doing them a disservice and putting their careers in jeopardy.

So know, abide and exceed the standard for yourselves and your Airmen so the next time someone thanks you for your service, you will walk away sharing the same pride they have for you!



tabComments
10/16/2012 12:30:53 PM ET
Great points Chief. I came in in 89 and just retired in 11 as a SMSgt and I remmeebr when the tiers didn't cross and when they did it was rare and driven by organizational accomplishments. In our desire to please everyone we became too familiar with each other across ther enlisted tiers. Happened in mid 90's after TQM debacle. I know you remember the time when you did what your were told and and relished the chance to just to speak with a MSgt when you were an Young Airman. Unlike Army and Navy our tiers are too crossed and it undermines all we've just discussed above. Time for some good ole fashioned back to basics MILITARY etiquette customs and courtesies and Airmen knowing thier place like I did. Cheers
SMSgt Retired, Robins AFB GA
 
10/10/2012 11:43:29 PM ET
Great article Chief. I'd go even a step further and say the minimum requirement of an NCO is to meet standards. A great NCO motivates those around him or her regardless of if they work for him or her or not to exceed standards. Thank you for your service
Maj, Home for a change
 
10/5/2012 1:56:58 PM ET
I couldn't agree more with Chief Robinson. I remember when I was in the 20th CMS back when Chief Robinson was there and he exemplified everything he said in this article. It is great to see him as the command chief there at the 8th fighter wing.
Monty, Shaw AFB
 
10/5/2012 1:13:11 PM ET
CMSgt Robinson You're exactly right. I only wish more people would take your advice and translate it into actions on the job. Thanks for passing on your guidance.
MSgt Brian Potvin, Langley AFB VA
 
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