Starting a CERT Program
Step 6: Establishing a Training Cadre
Preparing Instructors
Even if the instructors you select are experienced, you should meet with them as a team to help them see the big picture and their role in it. If you are an experienced instructor or Program Coordinator, you may have other techniques that you use to train instructors. Don't feel constrained by these suggestions. You know your program and instructors better than anyone!
Training the Trainers
Experienced CERT Program Coordinators have been successful in training their instructors using the steps listed below.
- Step 1: Provide an orientation to the CERT program and to the training.
- Step 2: Allow new instructors time to review the materials carefully.
- Step 3: If just starting, do a dry run of the training.
- Step 4: Require new instructors to observe the training.
- Step 5: Schedule a practice session for new instructors to present the session that they will train to the Program Coordinator and other instructors.
- Step 6: Require new instructors to co-train with an experienced instructor.
Feedback at every point in this process is critical to developing good instructors. Be sure that all instructors are aware of your expectations for them and for the training. Provide constructive critique of training skills, and incorporate lessons learned into future classes.
Monitoring Training
The program manager should monitor training to guard against:
- Instructors covering material in far greater depth than the Instructor Guide.
- Telling too many "war" stories.
- Skipping hands-on training.
By using this structured approach, you will ensure that your instructors are:
- Familiar with all of the sessions.
- Have agreement on standards and protocols being taught.
- Use basic instructional skills, including how to engage the group, questioning techniques, and how to make the training interesting.