|
Components - Telephones
|
|
Telephone
Quick Tips |
|
|
- Use a speaker phone or head
set for long conversations.
- Keep it close enough to
avoid repeated reaching.
|
|
|
|
Many office tasks today are centered
around telephones and computers as key workstation components.
For example, employees making reservations may take information
from customers and transfer it into the computer. They
may also receive information from the computer and relay
it to customers by telephone.
Telephones add to the convenience of a workstation; however,
telephones have cords that can get tangled up, and can
cause the user to assume awkward postures. Consider the
following to help prevent musculoskeletal disorders.
|
Potential
Hazard
- Placing the telephone too far away can cause
you to repeatedly reach, resulting in strain
on the shoulder, arm, and neck.
Figure 1.
Awkward posture during telephone use
Figure 2.
Conventional headset
|
Possible
Solutions
- Place the telephone in the primary
or secondary work zone, depending on usage
patterns. This will minimize repeated reaching,
reducing the possibility of injury.
- Keep the telephone cord out of working areas
so it does not create a tripping hazard.
Potential
Hazard
- Prolonged conversations with the phone pinched
between your shoulder and head (Figure 1) may
cause stress and neck pain.
Possible
Solution:
- Use a "hands-free" head set (Figure
2) if you plan to spend a lot of time on the
phone. Speaker phone options may also be appropriate,
provided the volume of this feature does not
annoy your co-workers.
|
|
|