Back To...

Section Menu

Finance / Budget & Management Research / Outcome Budgeting / Citizen Survey

Baltimore Citizen Survey – 2011

The annual Baltimore Citizen Survey is being conducted via phone survey during the months of April and May for 2011. If you are contacted to participate in the survey, please take the few minutes necessary to provide your honest opinions about how we’re doing in Baltimore. See the overview section below for details on how the phone survey is conducted.

NEW FOR 2011! There’s a separate, on-line survey available this year for the first time. The online survey is an unscientific collection of responses and exists separately from the phone survey. This online survey does not stand in place of the phone survey, so we encourage you to complete the phone survey even if you have taken the online survey. Take the online survey by clicking this link https://www.surveymonkey.com/s/GR36RHF

Baltimore Citizen Survey Overview

Implemented for the first time ever in 2009, the Baltimore Citizen Survey aims to identify trends in behavior and attitudes regarding quality of life indicators and City services. Survey results will be used to inform and enhance program planning and policy development across all City agencies, to create more focused, responsive, and efficient government services. The survey will be implemented yearly; these year over year trends will be especially useful in tracking performance.

The City selected the University of Baltimore’s Schaefer Center for Public Policy as the vendor to conduct the survey. The survey is conducted by phone in both English and Spanish, and lasts about 16 to 20 minutes. A representative sample of 1,800 Baltimore citizens respond to the survey. This large sample size means that the city-wide results are statistically valid within a margin of error of +/-2.3%. In other words, you could survey every single person in the City and the results would be very similar.

Citizen Survey Documents

Contacts

Department of Finance
454 City Hall
Baltimore, MD 21202
Email Us
Department Contact List

Administration

Edward J. Gallagher
Director of Finance