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Directive:

TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 10-05

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY) 2005 ACSI Table of Weights

To:
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
From:
EMILY STOVER DeROCCO
Assistant Secretary
Date:
December 22, 2005
Expiration Date:
Continuing

Rescissions:    None

Contact:  Direct all questions to the appropriate Regional Office.

Text:
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