Moving to a new address

You need to give us your new address. If your payments go to your financial institution or a Direct Express debit card, we still need to have your current mailing address so we can send you important information about your benefits. If you are changing financial institutions, we also can take care of that when you contact us.

If you are enrolled in a health benefits plan

If you are enrolled in a health benefits plan that serves a limited geographic area, you will need to ask us to help you change plans if you moved out of the service area. Contact the plan if you have questions about the service area.

If you are withholding state tax

If you have state income tax withheld and you move to a different state, you need to tell us to stop the tax withholding. If you want to authorize state tax withholding for your new state, let us know.

Use Services Online to report the change in your mailing address when you move. If you changed banks because you moved, you should also use Services Online to give us your new account number and the routing number (found next to your account number on the bottom of your check) for your financial institution.