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The Dodd-Frank Wall Street Reform and Consumer Protection Act requires the Director of the Consumer Financial Protection Bureau and the Secretary of Education to submit a Report on private student loans. This Report addresses the following topics, as set forth in the Act: The private lenders, their market and their products, as they have evolved [...]
Congress directed the Consumer Financial Protection Bureau to conduct a study on reverse mortgages as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act. A reverse mortgage is a special type of home loan for older homeowners that requires no monthly mortgage payments. This report examines the changes that have taken place in [...]
Taking in, resolving, and analyzing consumer complaints is an integral part of the CFPB’s work, as Congress set forth in the Dodd-Frank Act. On July 21, 2011, the CFPB began taking consumer complaints. This snapshot report provides an overview of how Consumer Response handles complaints and presents an analysis of complaints received over the period [...]
The Plain Writing Act of 2010 promotes “clear Government communication that the public can understand and use.” The Office of Information and Regulatory Affairs has instructed all agencies to publish a report describing their compliance with the Act by April 13, 2012, and annually after that. This report documents our compliance.
The Consumer Financial Protection Bureau began consumer response operations on July 21, 2011 and became the first federal agency solely focused on consumer financial protection. Taking in, resolving, and analyzing consumer complaints is an integral part of the CFPB’s work. The Bureau’s Consumer Response team hears directly from consumers about the challenges they face in [...]
The Consumer Financial Protection Bureau is pleased to submit to Congress its first annual report summarizing its activities to administer the Fair Debt Collection Practices Act, during the past year. These activities represent the Bureau’s inaugural effort to curtail deceptive, unfair, and abusive debt collection practices in the marketplace prohibited by the FDCPA. Illegal collection [...]
