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Medical Secretaries

Also called: Medical Secretary, Receptionist, Unit Support Representative, Office Manager

What they do:
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
On the job, you would:
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics
Health
  • medicine and dentistry

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • changing what is done based on other people's actions

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include
data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Self Control
  • Concern for Others
  • Attention to Detail
  • Stress Tolerance

Technology

You might use software like this on the job:

Medical software
  • Henry Schein Dentrix software
  • NaviMedix NaviNet
Accounting software
  • Accounts payable software
  • Accounts receivable software
Word processing software
  • Addressing software
  • Corel WordPerfect software

Education

Education: (rated 2 of 5)
high school diploma or
some college
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship Eligible for the Veterans Retraining Assistance Program

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$31,060
per year, on average
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See more details at O*NET OnLine about medical secretaries.