OPIC's Office of Accountability assesses and reviews complaints about OPIC-supported projects. The Office of Accountability gives local communities - which may be materially, directly and adversely affected by an OPIC-supported project - and project sponsors a means of raising complaints, independently from OPIC operations. Its mandate, established by OPIC's Board of Directors in response to guidance from the U.S. Congress, is to deliver problem-solving and compliance review services in a manner that is fair, objective and transparent, thereby enhancing OPIC's mission effectiveness.
The Office of Accountability is an independent office within OPIC's organizational structure. The Director of the Office of Accountability, Dr. Keith Kozloff, reports to OPIC's President & CEO. The Director coordinates all Office of Accountability processes and makes an initial assessment of complaints. If a problem-solving initiative is advisable, the director or an independent facilitator will oversee the process. If a compliance review is warranted, the director or an independent expert will conduct it.
The office has two primary functions:
Problem-solving: To review and attempt to resolve outstanding complaints of local communities, with or without allegations of non-compliance by OPIC. A problem-solving initiative may include independent fact-finding, dialogue facilitation or mediation.
Compliance review: To assess and report on complaints regarding OPIC’s compliance with its policies related to environment, social impacts, worker rights and human rights under an OPIC-supported project.
What’s New:
The Office of Accountability closes the Cerro de Oro case after commitments made to strengthen environmental and social outcomes.
Read OA's 2011 Annual Report
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