U.S. Office of Personnel Management www.opm.gov - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

Human Resources Line of Business (HR LOB)
HR LOB Vision & Goals

HR LOB Vision

The overall vision of the HR LOB is Governmentwide, modern, cost-effective, standardized, and interoperable HR solutions providing common, core functionality to support the strategic management of human capital and addressing duplicative HR systems and processes across the Federal Government.

HR LOB Goals

1) Improved Management - Improve the Governmentwide strategic management of human capital (faster decision making, more informed policy making, more effective workforce management, improved resource alignment with agency missions.)

2) Operational Efficiencies - Achieve or increase operational efficiencies in the acquisition, development, implementation and operation of human resources management and supporting systems (improved servicing ratio / response times, reduced cycle times, improved automated reporting.)

3) Cost Savings/Avoidance - Achieve or increase cost savings/avoidance from HR solution activities (reduced duplicative software / hardware / operations / labor resources, increased competitive environment.)

4) Improved Customer Service - Improve customer service (increased accessibility to client and value, improved communication and responsiveness, enhanced quality, timeliness, accuracy and consistency.)