Baldrige Process Improvement
The Baldrige Program recognizes that abiding by its own philosophy is vital to its own success and sustainability. For this reason, we evaluate all Program processes, products, and services for improvement opportunities. Here are several examples of this continuous improvement:
- Biennial updates to the Criteria for Performance Excellence to ensure appropriateness and relevance
- Annual review of Award application forms and instructions, the Award evaluation process, Examiner recruitment and training processes, the feedback given to applicants, the Quest for Excellence conference and regional conferences, and the Presidential Award Ceremony
- Regular review of ethics and conflict of interest policies.
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