Sessions and Schedule

25th Annual Quest for Excellence Conference
Washington, D.C.

Sessions and Workshops
Offering more than 40 management sessions to choose from, the Quest for Excellence® is the leading conference designed around performance excellence. All types of topics and formats are available to take a deeper dive into areas important to you and your organization, including opportunities to share your own best practices.

Typical Conference Overview (from 2012)
Schedule will be updated in Fall 2012


Sunday, April 7

12:00	Pre-Conference Check-In Opens
1:00 - 4:00	Pre-Conference Workshops (concurrent sessions, limited seating)
	—Getting Acquainted with Baldrige —Intermediate: Moving from Interest to Action
6:00-9:00	25th Anniversary Gala

Monday, April 8
Award Ceremony time TBA

7:00 - 5:00	Registration Open
7:00	Breakfast and Exhibits
8:00	Welcome, Remarks
8:10	Leadership Plenary Session
	2012 Baldrige Award recipients' top executives will share how senior leaders guide and sustain the organization, and how it addresses ethical, legal, and community responsibilities.
9:05	Refreshment Break
9:40	Leadership Plenary (continued)
10:50	Senior Leader Q & A Panel
	2012 Baldrige Award recipients' top executives will answer audience questions
11:45	Networking Lunch and Exhibits
1:15 - 5:30	Concurrent Sessions
	Presentations led by 2012 Baldrige Award recipients around the Criteria for Performance Excellence
	Strategic Planning Customer Focus Measurement, Analysis, and Knowledge Management Workforce Focus Operations Focus
	Concurrent Sessions will also include presentations by former Award recipients

Tuesday, April 9

7:00 - 5:30	Registration Open
7:00	Breakfast and Exhibits
8:00 - 12:00	Concurrent Sessions (continued)
12:00	Networking Lunch and Exhibits
1:30 - 5:00	Concurrent Sessions (continued)
5:30 - 6:30	Examiner Recognition Event

Wednesday, April 10

7:00 - 11:30	Registration Open
7:00	Breakfast and Exhibits
8:15	Opening Remarks
8:30	Elements of Excellence Plenary Session
	Leaders from the 2012 Baldrige Award recipients spotlight one of the elements of excellence demonstrated by their organization.
9:20	Refreshment Break
9:50	Elements of Excellence presentations (continued)
10:45	Senior Leader Q & A Panel
	2012 Baldrige Award recipients' top executives will answer audience questions.
11:45	Conference Themes and New Directions Session
12:00	Conference Adjourns

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