Baldrige in Health Care: Performance Excellence Delivers World-Class Results

CEO Issue Sheet

Learn how using the Baldrige Health Care Criteria for Performance Excellence as a framework for management and performance measurement leads to performance excellence.  Baldrige Award recipients in health care have achieved superior results in six areas:

• health care and service delivery outcomes
• patient- and other customer-focused outcomes
• financial and market outcomes
• human resource outcomes
• organizational effectiveness outcomes
• leadership and social responsibility outcomes
  
  

Additional Resource

Baldrige by Sector: Health Care


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