Health Care Criteria for Performance Excellence

PDF Version

The Baldrige Health Care Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Baldrige Award process.

You need to have Acrobat Reader installed on your computer to view the  PDF file. If you do not have Acrobat Reader installed on your computer,  download the program at http://get.adobe.com/reader. People with visual disabilities can download tools and information at http://access.adobe.com to help make Adobe PDF files accessible.