Rich Cordray, the new Director of the CFPB, has recorded a message about the extraordinary privilege he sees in working on behalf of American consumers. (more…)
Consumers’ voices
CFPB mortgage complaint system is up and running
The CFPB is accepting mortgage complaints from consumers who have experienced difficulties in the housing market, including problems related to mortgage documents, mortgage servicers, and foreclosure.
As most people know, problems in the mortgage industry were a major cause of the 2008 financial crisis. As the nation’s consumer watchdog, the CFPB is here to make sure those in the mortgage industry are following Federal consumer financial laws. (more…)
A conversation with the South Florida Latino community
On December 2, 2011, I participated in a White House Latino Community Summit in Miami. The community summit connected senior government officials from diverse policy areas with local Hispanic leaders, business owners, and community advocates to discuss issues critical to the South Florida Latino community.
Too many Latino families have experienced the very reasons that we need a consumer agency in the first place. Beginning in 2007, when the U.S. faced the most severe financial crisis since the Great Depression, Latinos have been hit hard. Florida has record numbers of foreclosures and mortgage scams that prey on Latinos, older Americans, and too many others. (more…)
Credit card complaints, by the numbers
We’ve been taking your complaints on credit cards at the CFPB since we officially opened for business on July 21, 2011. Today, we released an interim report on credit card complaints. (more…)
Cleveland, save the date!
The Consumer Financial Protection Bureau (CFPB) is continuing its commitment to hear from consumers around the country about their experiences with financial products and services. Last month, the Bureau heard from consumers in Minnesota, and our next stop will be Ohio. (more…)
Meet us in Minnesota
Update 10/18/11 – In order to accomodate additional participants, the town hall event will now take place at the the Minneapolis Central Library, 300 Nicollet Mall. If you have already sent a RSVP, you are still confirmed. Post has been edited to reflect current information.
We’re on a mission. We’re criss-crossing the country to hear from consumers about their experiences with financial products and services.
Next stop: Minneapolis. (more…)
