Author archive: Richard Cordray

Consumers expect, and deserve, that companies follow the rules

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Today, in close partnership with our fellow banking regulators, we are ordering three subsidiaries of the American Express Company to put some $85 million back into the wallets of consumers. The subsidiary companies will modify various credit card practices found to be illegal, make full refunds to approximately 250,000 customers, and pay $14.1 million in [...]

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Prepared remarks by Richard Cordray at the inaugural Consumer Advisory Board meeting

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Prepared Remarks by Richard Cordray Director of the Consumer Financial Protection Bureau Consumer Advisory Board Meeting St. Louis, Missouri September 27, 2012 Good morning and thank you for coming to our inaugural Consumer Advisory Board meeting. The success of the Consumer Financial Protection Bureau depends on our accessibility to the American public. So from the [...]

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Written Testimony of Richard Cordray Before the U.S. House of Representatives Committee on Financial Services

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 Written Testimony of Director Richard Cordray Director, Consumer Financial Protection Bureau United States House of Representatives Committee on Financial Services Washington, D.C. September 20, 2012 Chairman Bachus, Ranking Member Frank, and Members of the Committee, thank you for inviting me to testify today about the Semi-Annual Report of the Consumer Financial Protection Bureau. A little [...]

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