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Guideline Summary
Guideline Title
ACR practice guideline for communication of diagnostic imaging findings.
Bibliographic Source(s)
American College of Radiology (ACR). ACR practice guideline for communication of diagnostic imaging findings. [online publication]. Reston (VA): American College of Radiology (ACR); 2010. 6 p. [14 references]
Guideline Status

This is the current release of the guideline.

Jump ToGuideline ClassificationRelated Content

Scope

Disease/Condition(s)

Any disease or condition requiring diagnostic radiologic imaging

Guideline Category
Diagnosis
Evaluation
Clinical Specialty
Family Practice
Internal Medicine
Radiology
Intended Users
Advanced Practice Nurses
Allied Health Personnel
Nurses
Physician Assistants
Physicians
Guideline Objective(s)

To provide guidelines for effective communication of diagnostic imaging findings to clinicians responsible for treatment decisions

Target Population

Patients undergoing diagnostic radiologic imaging

Interventions and Practices Considered
  1. Generation and archiving of diagnostic imaging reports
  2. Suggested components (content and format) for imaging reports
  3. Principles of reporting (final report)
    • Minimizing errors and ambiguity in the report
    • Completing report in accordance with federal and state standards
    • Transmitting report to referring health care provider
    • Transmitting report along with relevant diagnostic images
    • Archiving report according to state and federal regulations and facility policies
  4. Communications other than the final report
    • Preliminary report
    • Non-routine communications
    • Informal communications
  5. Communications involving self-referred or third-party referred patients
  6. Establishment of written communication polices
Major Outcomes Considered

Not stated

Methodology

Methods Used to Collect/Select the Evidence
Searches of Electronic Databases
Description of Methods Used to Collect/Select the Evidence

The Medline literature search is based on keywords provided by the topic author. The two general classes of keywords are those related to the condition (e.g., ankle pain, fever) and those that describe the diagnostic or therapeutic intervention of interest (e.g., mammography, MRI).

The search terms and parameters are manipulated to produce the most relevant, current evidence to address the Practice Guideline or Technical Standard topic being reviewed or developed. Combining the clinical conditions and diagnostic modalities or therapeutic procedures narrows the search to be relevant to the topic. Exploding the term "diagnostic imaging" captures relevant results for diagnostic topics.

The following criteria/limits are used in the searches.

  1. Articles that have abstracts available and are concerned with humans.
  2. Restrict the search to the year prior to the last topic update or in some cases the author of the topic may specify which year range to use in the search. For new topics, the year range is restricted to the last 5 years unless the topic author provides other instructions.
  3. May restrict the search to Adults only or Pediatrics only.
  4. Articles consisting of only summaries or case reports are often excluded from final results.

The search strategy may be revised to improve the output as needed.

Number of Source Documents

The total number of source documents identified as the result of the literature search is not known.

Methods Used to Assess the Quality and Strength of the Evidence
Expert Consensus
Rating Scheme for the Strength of the Evidence

Not applicable

Methods Used to Analyze the Evidence
Review
Description of the Methods Used to Analyze the Evidence

Not stated

Methods Used to Formulate the Recommendations
Expert Consensus
Description of Methods Used to Formulate the Recommendations

Recommendations are formulated through iterative review by committee, collaborating societies, and membership. Suggested recommendations are reviewed by the committee and agreement is reached by consensus.

Rating Scheme for the Strength of the Recommendations

Not applicable

Cost Analysis

A formal cost analysis was not performed and published cost analyses were not reviewed.

Method of Guideline Validation
Internal Peer Review
Description of Method of Guideline Validation

Each practice guideline and technical standard, representing a policy statement by the American College of Radiology (ACR), has undergone a thorough consensus process in which it has been subjected to extensive review, requiring the approval of the Commission on Quality and Safety as well as the ACR Board of Chancellors, the ACR Council Steering Committee, and the ACR Council.

Recommendations

Major Recommendations

Effective communication is a critical component of diagnostic imaging. Quality patient care can only be achieved when study results are conveyed in a timely fashion to those responsible for treatment decisions. An effective method of communication should: (a) be tailored to satisfy the need for timeliness, (b) support the role of the interpreting physician as a consultant by encouraging physician communication, and (c) minimize the risk of communication errors.

Various factors and circumstances unique to a clinical scenario may influence the methods of communication between interpreting physicians and referring clinicians. Timely receipt of the report is more important than the method of delivery.

Communication of information is only as effective as the system that conveys the information. There is a reciprocal duty of information exchange. The referring physician or other relevant health care provider also shares in the responsibility for obtaining results of imaging studies he or she has ordered. Formulating an imaging interpretation requires the commitment and cooperation of administrators, clinicians, and interpreting physicians.

Whenever possible, previous reports and images should be available for review and comparison with the current study. A request for imaging should include relevant clinical information, a working diagnosis, and/or pertinent clinical signs and symptoms. In addition, including a specific question to be answered can be helpful. Such information helps tailor the most appropriate imaging study to the clinical scenario, enhances the clinical relevance of the report, and thus promotes optimal patient care.

Diagnostic Imaging Reports

An official interpretation (final report) must be generated and archived following any examination, procedure, or officially requested consultation regardless of the site of performance (hospital, imaging center, physician office, mobile unit, etc.).

  1. Components of the Report

    The following is a suggested format for reporting:

    1. Demographics
      1. The facility or location where the study was performed
      2. Name of patient and another identifier
      3. Name(s) of referring physician(s) or other health care provider(s). If the patient is self referred (a patient who seeks medical care without a physician referral), that should be stated.
      4. Name or type of examination
      5. Date of the examination
      6. Time of the examination, if relevant (e.g., for patients who are likely to have more than one of a given examination per day)
      7. Inclusion of the following additional items is encouraged:
        1. Date of dictation
        2. Date and time of transcription
        3. Patient's date of birth or age
        4. Patient's gender
    1. Relevant clinical information
    2. Body of the report
      1. Procedures and materials

        The report should include a description of the studies and/or procedures performed and any contrast media and/or radiopharmaceuticals (including specific administered activities, concentration, volume, and route of administration when applicable), medications, catheters, or devices used, if not recorded elsewhere. Any known significant patient reaction or complication should be recorded.

      1. Findings

        The report should use appropriate anatomic, pathologic, and radiologic terminology to describe the findings.

      1. Potential limitations

        The report should, when appropriate, identify factors that may compromise the sensitivity and specificity of the examination.

      1. Clinical issues

        The report should address or answer any specific clinical questions. If there are factors that prevent answering of the clinical question, this should be stated explicitly.

      1. Comparison studies and reports

        Comparison with relevant examinations and reports should be part of the radiologic consultation and report when appropriate and available.

    1. Impression (conclusion or diagnosis)
      1. Unless the report is brief, each report should contain an "impression" section.
      2. A specific diagnosis should be given when possible.
      3. A differential diagnosis should be rendered when appropriate.
      4. Follow-up or additional diagnostic studies to clarify or confirm the impression should be suggested when appropriate.
      5. Any significant patient reaction should be reported.
    1. Standardized computer-generated template reports

      Standardized computer-generated template reports should be designed to satisfy the above criteria.

  1. Principles of Reporting (Final Report)
    1. The final report is the definitive documentation of the results of an imaging examination or procedure.
    2. The final report should be proofread to minimize typographical errors, accidentally deleted words, and confusing or conflicting statements. Use of abbreviations or acronyms should be limited to avoid ambiguity.
    3. The final report should be completed in accordance with appropriate state and federal requirements (see the "Final Regulations, Mammography Quality Standards Act for Mammography Reporting"). Electronic or rubber-stamp signature devices, instead of a written signature, are acceptable unless contrary to state law, if access to such devices is secure.
    4. The final report should be transmitted to the referring physician or health care provider who provides the clinical follow-up in accordance with the appropriate state and federal requirements. The referring physician or other relevant health care provider also shares in the responsibility of obtaining results of imaging studies he or she has ordered.
    5. When feasible, a copy of the final report should accompany the transmittal of relevant images to other health care professionals, when such images are requested.
    6. A copy of the final report should be archived by the imaging facility as part of the patient's medical record and be retrievable for future reference. Retention and distribution of these records must be in accordance with state and federal regulations and facility policies.
  1. Communications Other Than the Final Report
    1. Preliminary report

      A preliminary report precedes the final report. It may be rendered for the purpose of directing immediate patient management or to meet the needs of a particular practice environment. It very likely will contain limited information or incomplete information. It should not be expected to contain all the information subsequently found in the final report.

      Preliminary reports may be communicated in writing, electronically, or verbally, and communication should be documented. These preliminary communications should be reproduced into a permanent format as soon as practical and appropriately labeled as a preliminary report, distinct from the final report, and archived since clinical decisions may have been based on the preliminary report.

      As soon as possible a change between the preliminary and final interpretation should be reported in a manner that reliably ensures receipt by the referring or treating health care provider when such changes may impact patient care. Documentation of communication of any discrepancy should be incorporated into the final report.

    1. Non-routine communications

      Routine reporting of imaging findings is communicated through the usual channels established by the hospital or diagnostic imaging facility. However, in emergent or other non-routine clinical situations, the interpreting physician should expedite the delivery of a diagnostic imaging report (preliminary or final) in a manner that reasonably ensures timely receipt of the findings.

      1. Situations that may require non-routine communication
        1. Findings that suggest a need for immediate or urgent intervention:

          Generally, these cases may occur in the emergency and surgical departments or critical care units and may include pneumothorax, pneumoperitoneum, or a significantly misplaced line or tube.

        1. Findings that are discrepant with a preceding interpretation of the same examination and where failure to act may adversely affect patient health:

          These cases may occur when the final interpretation is discrepant with a preliminary report or when significant discrepancies are encountered upon subsequent review of a study after a final report has been submitted.

        1. Findings that the interpreting physician reasonably believes may be seriously adverse to the patient's health and are unexpected by the treating or referring physician:

          These cases may not require immediate attention but, if not acted on, may worsen over time and possibly result in an adverse patient outcome.

      1. Documentation of non-routine communications

        Interpreting physicians should document all non-routine communications and include the time and method of communication and specifically name the person to whom the communication was delivered. Documentation is best placed in the radiology report or the patient's medical record but may be entered in a department log and/or personal journal. Documentation preserves a history for the purpose of substantiating certain findings or events. Documentation may also serve as evidence of such communication, if later contested.

      1. Methods of communication

        Communication methods are dynamic and varied. It is important, however, that non-routine communications be handled in a manner most likely to reach the attention of the treating or referring physician in time to provide the most benefit to the patient. Communication by telephone or in person to the treating or referring physician or his/her representative is appropriate and assures receipt of the findings. This may be accomplished directly by the interpreting physician or, when judged appropriate, by the interpreting physician's designee. There are other forms of communication that provide documentation of receipt which may also suffice to demonstrate that the communication has been delivered and acknowledged.

        While other methods of communication may be considered, including text pager, facsimile, voice messaging and other nontraditional approaches, these methods may not assure receipt of the communication. Therefore, in these instances, the interpreting physician may consider initiating a system that explicitly requests confirmation of receipt of the report by the clinician. If confirmation or other response is not received within a time appropriate to the diagnosis after the initial communication, a staff person should notify the clinician to document follow-up. Regardless of the method selected, it must be in compliance with state and federal law.

    1. Informal communications

      Occasionally, an interpreting physician may be asked to provide an interpretation that does not result in a "formal" report but is used to make treatment decisions. Such communications may take the form of a "curbside consult," a "wet reading," or an "informal opinion" that may occur during clinical conferences, interpretations while involved in other activities, or review of an outside study. These circumstances may preclude immediate documentation and may occur in suboptimal viewing conditions without comparison studies and their accompanying reports or adequate patient history.

      Informal communications carry inherent risk, and frequently the referring clinician's documentation of the informal consultation may be the only written record of the communication. Interpreting physicians who provide consultations of this nature in the spirit of improving patient care are encouraged to document those interpretations. A system for reporting outside studies is encouraged.

Self-Referred and Third Party Referred Patients

Most patients having imaging procedures are referred by physicians or other health care professionals. Some patients, however, are self-referred, such as for mammography, or are referred by a third party, such as an insurer or employer.

  1. Self-Referred Patients

    Interpreting physicians should recognize that performing imaging studies on self-referred patients establishes a doctor-patient relationship that includes responsibility for communicating the results of imaging studies directly to the patient and arranging for appropriate follow-up.

  1. Third-Party Referred Patients

    It is not unusual for patients to be referred for imaging studies by insurance companies, employers, federal benefits programs, and in some instances lawyers. In such cases the reports of the studies are frequently communicated through the requesting entity to a clinician or directly to the third-party-designated clinician. The results of the examinations are then communicated to the patient either directly by the third party or by its designated clinician. Regardless of the source of the referral, the interpreting physician has an ethical responsibility to ensure communication of unexpected or serious findings to the patient. Therefore, in certain situations the interpreting physician may feel it is appropriate to communicate the findings directly to the patient.

Communication Polices

An imaging department's policy on communication can be an effective tool to promote patient care. The policy can provide guidance on the types of communications that are most critical, the individuals responsible for delivering and receiving communications, and the methods of communication that are most appropriate. To be effective, however, any written policy must be followed and shared with others within the institution where the interpreting physicians provide their services.

As new methods of communication evolve, interpreting physicians may wish to modify their actions to accommodate these changes while still conforming to the goals of this guideline.

Clinical Algorithm(s)

None provided

Evidence Supporting the Recommendations

Type of Evidence Supporting the Recommendations

The type of supporting evidence is not specifically stated for each recommendation.

Benefits/Harms of Implementing the Guideline Recommendations

Potential Benefits

Effective and timely communication of diagnostic imaging findings to the referring provider, patient, or third party

Potential Harms

Not stated

Qualifying Statements

Qualifying Statements
  • These guidelines are an educational tool designed to assist practitioners in providing appropriate radiologic care for patients. They are not inflexible rules or requirements of practice and are not intended, nor should they be used, to establish a legal standard of care. For these reasons and those set forth below, the American College of Radiology cautions against the use of these guidelines in litigation in which the clinical decisions of a practitioner are called into question.
  • The ultimate judgment regarding the propriety of any specific procedure or course of action must be made by the physician or medical physicist in light of all the circumstances presented. Thus, an approach that differs from the guidelines, standing alone, does not necessarily imply that the approach was below the standard of care. To the contrary, a conscientious practitioner may responsibly adopt a course of action different from that set forth in the guidelines when, in the reasonable judgment of the practitioner, such course of action is indicated by the condition of the patient, limitations on available resources, or advances in knowledge or technology subsequent to publication of the guidelines. However, a practitioner who employs an approach substantially different from these guidelines is advised to document in the patient record information sufficient to explain the approach taken.
  • The practice of medicine involves not only the science, but also the art of dealing with the prevention, diagnosis, alleviation, and treatment of disease. The variety and complexity of human conditions make it impossible to always reach the most appropriate diagnosis or to predict with certainty a particular response to treatment. Therefore, it should be recognized that adherence to these guidelines will not assure an accurate diagnosis or a successful outcome. All that should be expected is that the practitioner will follow a reasonable course of action based on current knowledge, available resources, and the needs of the patient to deliver effective and safe medical care. The sole purpose of these guidelines is to assist practitioners in achieving this objective.

Implementation of the Guideline

Description of Implementation Strategy

An implementation strategy was not provided.

Institute of Medicine (IOM) National Healthcare Quality Report Categories

IOM Care Need
Getting Better
Living with Illness
Staying Healthy
IOM Domain
Effectiveness
Patient-centeredness
Timeliness

Identifying Information and Availability

Bibliographic Source(s)
American College of Radiology (ACR). ACR practice guideline for communication of diagnostic imaging findings. [online publication]. Reston (VA): American College of Radiology (ACR); 2010. 6 p. [14 references]
Adaptation

Not applicable: The guideline was not adapted from another source.

Date Released
2010
Guideline Developer(s)
American College of Radiology - Medical Specialty Society
Source(s) of Funding

American College of Radiology

Guideline Committee

Guidelines and Standards Committee of the Commission on General, Small, and Rural Practice

Composition of Group That Authored the Guideline

Reviewing Committee: Cynthia S. Sherry, MD, FACR, Chair; Mark J. Adams, MD, MBA, FACR; Leonard Berlin, MD, FACR; Laurie L. Fajardo, MD, MBA, FACR; G. Scott Gazelle, MD, MPH, PhD; David B. Haseman, MD, MBA, FACR; Harry C. Knipp, MD, FACR; Robert D. Tarver, MD, FACR; Julie K. Timins, MD, FACR

Guidelines and Standards Committee – General, Small, and Rural Practice: Julie K. Timins, MD, FACR, Chair; William R. Allen, Jr., MD, FACR; Lawrence R. Bigongiari, MD, FACR; Richard A. Carlson, MD, FACR; James P. Cartland, MD; Laura E. Danile, MD; Frank R. Graybeal, Jr., MD, FACR; Matthew S. Pollack, MD, FACR; Fred S. Vernacchia, MD; Geoffrey G. Smith, MD, FACR, Chair, Commission

Comments Reconciliation Committee: Michael M. Raskin, MD, MPH, JD, MBA, FACR, Co-Chair; Richard N. Taxin, MD, FACR, Co-Chair; Mark J. Adams, MD, MBA, FACR; Kimberly E. Applegate, MD, MS, FACR; Leonard Berlin, MD, FACR; Laurie L. Fajardo, MD, MBA, FACR; Howard B. Fleishon, MD, MMM, FACR; G. Scott Gazelle, MD, MPH, PhD; David B. Haseman, MD, MBA, FACR; Alan D. Kaye, MD, FACR; Harry C. Knipp, MD, FACR; Amy L. Kotsenas, MD; Paul A. Larson, MD, FACR; Lawrence A. Liebscher, MD, FACR; Darlene F. Metter, MD, FACR; Timothy V. Myers, MD; Cynthia S. Sherry, MD, FACR; Geoffrey G. Smith, MD, FACR; Robert D. Tarver, MD, FACR; Julie K. Timins, MD, FACR

Financial Disclosures/Conflicts of Interest

Not stated

Guideline Status

This is the current release of the guideline.

Guideline Availability

Electronic copies: Available in Portable Document Format (PDF) from the American College of Radiology (ACR) Web site.

Print copies: Available from the American College of Radiology, 1891 Preston White Drive, Reston, VA 20191. Telephone: (703) 648-8900.

Availability of Companion Documents

The following are available:

  • The process of developing ACR practice guidelines and technical standards. Reston (VA): American College of Radiology. Electronic copies: Available from the American College of Radiology (ACR) Web site External Web Site Policy.
  • Purpose and intended use. Reston (VA): American College of Radiology. Electronic copies: Available from the ACR Web site External Web Site Policy.
Patient Resources

None available

NGC Status

This NGC summary was completed by ECRI Institute on January 26, 2012.

Copyright Statement

Copyright © by the American College of Radiology, 1891 Preston White Dr., Reston, VA 20191-4397, 703-648-8900. All rights reserved. No reproduction of this material in any format, electronic or otherwise, is permitted except with prior written consent from the American College of Radiology.

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