Vision 

Continuously strive to improve digital capabilities, program management and customer service to the field, Soldiers, Veterans, Retirees and their Families through assessment, innovation and application.

 Mission

Execute the Army's Soldier records management program in support of military human resource (HR) lifecycle management while safeguarding and preserving Soldier, Veteran and Retiree documents for eventual transfer to the National Archives.  Serve as the primary entry point to track and resolve all military HR inquiries within Human Resources Command.  Provide oversight and case management for benefit and Congressionally-mandated VA insurance programs for injured and wounded Soldiers and Retirees.  Provide strategic support to the Command by leveraging communication platforms and the Command knowledge base to communicate with HRC entities, the field, Soldiers, Veterans, Family Members and outside organizations