Search
Contact/Week Ahead Graphics
Email Updates
Taxpayer Resources and Assistance
Getting Help with Preparing Your Taxes
With tax season upon us, there are an array of free tools Louisvillians can use to help prepare their 2011 state and federal taxes.
To order paper tax forms, call the IRS help line at 800-829-3676.
To get help preparing your taxes for free, call 2-1-1.
There are services available to Louisvillians who want help filing their taxes. To find a location near you, just call 2-1-1.
Face-to-Face Tax Help
IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance. If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative across the counter. No appointment is necessary - just walk in. If you prefer, you may call a local number (see chart, below) to learn about available and alternate services, and to reschedule appointments with IRS personnel. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment may be requested. All other issues will be handled without an appointment.
600 Dr. Martin Luther King Jr. Place Louisville, KY 40202 | Monday-Friday - 8:30 a.m.-4:30 p.m. | (502) 582-6700 |
Click here to see the services provided at this location in Louisville.
More Free Tax Help
IRS-certified volunteers sponsored by various organizations receive training to help prepare basic tax returns in communities across the country through the IRS Volunteer Income Tax Assistance Program (VITA) and the Tax Counseling for the Elderly (TCE) Program. VITA and TCE sites are generally located at community and neighborhood centers, libraries, schools, shopping malls, and other convenient locations. Most locations also offer free electronic filing. You may qualify for free tax help if you earned less than $49,000 last year.
Location | Availability | E-File? |
LABC Tax Services Dial 211 for information. | 24-Jan to 15-Apr Appointment required. | Federal State |
Center for Accessible Living 305 W Broadway Ste 200 Louisville, KY 40202 502-589-6620 | 01-Feb to 15-Apr Appointment required. | Federal State |
KDR - Louisville 600 West Cedar St 2nd Floor Louisville, KY 40202 502-595-4512 | 01-Feb to 30-Apr Appointment required. | Federal State |
Portland Promise Center 1831 Baird Street Louisville, KY 40203 502-776-2635 | 14-Jan to 15-Apr Mon 6:30PM to 9:00PM E-File: Yes Wed 6:30PM to 9:00PM E-File: Yes Fri 6:30PM to 9:00PM E-File: Yes Sat 9:00AM to 3:00PM E-File: Yes No appointment required. | Federal State |
Louisville Urban League 1535 W. Broadway Louisville, KY 40203 502-292-6182 | 24-Jan to 16-Apr Mon 4:00PM to 7:00PM E-File: Yes Wed 4:00PM to 7:00PM E-File: Yes Sat 9:00AM to 4:00PM E-File: Yes No appointment required. | Federal State |
Louisville Central Community 502-583-8821 | 25-Jan to 07-Apr Tue 11:30AM to 6:00PM E-File: Yes Thu 11:30AM to 6:00PM E-File: Yes No appointment required. | Federal State |
Bates Community Dev Corp 1228 South Jackson Street Louisville, KY 40203 502-636-0573 | 24-Jan to 15-Apr Sat 9:00AM to 2:00PM E-File: Yes Closed on Holidays E-File: Yes | Federal State |
Presbyterian Community Center 502-584-0201 | 03-Feb to 15-Apr Sat 12:00PM to 6:00PM E-File: Yes | Federal State |
Wesley House Community Srvcs. 502-968-8231 | 22-Jan to 15-Apr Thu 10:00AM to 3:00PM E-File: Yes Fri 10:00AM to 3:00PM E-File: Yes Sat 10:00AM to 3:00PM E-File: Yes No appointment required. | Federal State |
Americana Community Center 502-366-7813 | 21-Jan to 14-Apr Wed 5:30PM to 8:00PM E-File: Yes Sat 9:00AM to 3:00PM E-File: Yes No appointment required. | Federal State |
AARP Foundation Tax-Aide also operates 12 locations in Jefferson County free of charge for taxpayers until April 15th.
Click here to find your location or call 502-394-3443 with any questions.
The Louisville Asset Building Coalition offers free tax preparation assistance for qualifying Louisvillians. With locations across the community, the LABC offers self-filing, VITA, and TCE services. Click here for more information.
Free File
Problems with the IRS
You can also contact the Taxpayer Advocate, and independent advocate within the IRS who works with taxpayers to help solve their IRS problems. You can reach the Taxpayer Advocate at (502) 582-6030 in Louisville or 1-877-777-4778 elsewhere.
How to contact the IRS
For Individuals: Toll-Free, 1-800-829-1040. Monday – Friday, 7:00 a.m. – 10:00 p.m. (your local time).
For Businesses: Toll-Free, 1-800-829-4933. Monday – Friday, 7:00 a.m. – 10:00 p.m. (your local time).
For Exempt Organizations, Retirement Plan Administrators, and Government Entities: 1-877-829-5500. Monday – Friday, 7:00 a.m. to 5:30 p.m. Central Time
For people with hearing impairments: Toll-Free 1-800-829-4059 (TDD). Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. (your local time).