Dispatchers
Also called:
Dispatcher, Train Dispatcher, City Dispatcher, Motor Coach Supervisor
see titles from the Air Force.
Operations Management Apprentice; Operations Management Craftsman; Operations Management Helper; Operations Management Journeyman; Operations Management Superintendent
What they do:
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
On the job, you would:
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Business
- customer service
- management
Transportation
- movement of people or goods by air, rail, sea, or road
Arts and Humanities
Engineering and Technology
- computers and electronics
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Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- changing what is done based on other people's actions
- looking for ways to help people
Problem Solving
- noticing a problem and figuring out the best way to solve it
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Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
- do two or more things at the same time
Ideas and Logic
- notice when problems happen
- use rules to solve problems
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People interested in this work like activities that include
data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Dependability
- Integrity
- Cooperation
- Stress Tolerance
- Self Control
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You might use software like this on the job:
Mobile location based services software
- Air-Trak Cloudberry
- Global positioning system GPS software
Aviation ground support software
- Bornemann Associates Flight Plan
- Sabre software
Expert system software
- Computer aided dispatching auto routing software
- Rail Traffic Track Warrant Control System
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high school diploma
usually needed
Get started on your career:
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New job opportunities are likely in the future.
$35,200
per year, on average
This work is part of the .
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You might like a career in one of these industries:
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In the military:
see titles from the Air Force.
