Cargo & Freight Agents
Also called:
Dispatcher, Logistics Service Representative, Drop Shipment Clerk, Load Planner
see titles from the Air Force, Army, or Marine Corps.
Air Transportation Apprentice; Air Transportation Helper; Air Transportation Journeyman; Traffic Management Journeyman
Cargo Specialist; Transportation Management Coordinator
Basic Logistics Marine; Logistics/Embarkation Specialist
What they do:
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
On the job, you would:
- Advise clients on transportation and payment methods.
- Track delivery progress of shipments.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
Transportation
- movement of people or goods by air, rail, sea, or road
Business
- customer service
- administrative services
Arts and Humanities
Math and Science
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Basic Skills
- talking to others
- listening to others, not interrupting, and asking good questions
Problem Solving
- noticing a problem and figuring out the best way to solve it
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- order or arrange things
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People interested in this work like activities that include
data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Stress Tolerance
- Integrity
- Cooperation
- Dependability
- Self Control
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You might use software like this on the job:
Spreadsheet software
Mobile location based services software
- Transportation management software
- Web-based dispatch software
Word processing software
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high school diploma
usually needed
Get started on your career:
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New job opportunities are very likely in the future.
$38,210
per year, on average
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You might like a career in one of these industries:
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In the military:
see titles from the Air Force, Army, or Marine Corps.
