Toolkit for Financial Institutions about the End of Over-the-Counter Sales of Paper Savings Bonds
Treasury will end over-the-counter sales of paper savings bonds on December 31, 2011, including sales through financial institutions and applications mailed directly to the Federal Reserve Bank. Savings bonds will continue to be available for purchase electronically in TreasuryDirect.
It's important for you to let your customers know about this change. To assist you, we have developed a toolkit with the following resources you can download:
- Overview of the Toolkit
- A sample article for your internal newsletter or your Intranet
- A sample article about customer questions on the transition from paper bonds
- Frequently Asked Questions for your customer support staff
- Brief messages for inclusion in monthly account statements
- Social Media Messages
- Ending Over-the-Counter Sales of Savings Bonds: Preparing for the Deadline
- A color flyer for distribution in your branch lobbies Print-ready version
- A black and white one page handout Print-ready version
- Web banners for use on your website or online banking site:
"How To" Tip Sheets for Your Customers
We've developed a few easy-to-use tip sheets for you to give your customers on topics such as how to open a TreasuryDirect account:
For more information or if you have questions, contact us at 800-553-2663. You can also use these resources on our website: