Workers in the Phoenix-Mesa-Glendale Metropolitan Statistical Area had an average (mean) hourly wage of $21.61 in May 2011, about 1 percent below the nationwide average of $21.74, according to the U.S. Bureau of Labor Statistics. Regional Commissioner Richard J. Holden noted that, after testing for statistical significance, wages in the local area were significantly higher than their respective national averages in 4 of the 22 major occupational groups, including healthcare practitioners and technical, and healthcare support. Nine groups had significantly lower wages than their respective national averages, including life, physical, and social science; management; and arts, design, entertainment, sports, and media.

When compared to the nationwide distribution, local employment was more highly concentrated in 7 of the 22 occupational groups, including office and administrative support, sales and related, and management. Conversely, nine groups had employment shares significantly below their national representation, including production, healthcare practitioners and technical, and healthcare support. (See table A and box note at end of release.)

One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Phoenix-Mesa-Glendale had 310,060 jobs in office and administrative support, accounting for 18.3 percent of local area employment, significantly higher than the 16.7-percent share nationally. The average hourly wage for this occupational group locally was $16.81, measurably above the national wage of $16.40.

With employment of 45,940, customer service representatives was the largest occupation within the office and administrative support group, followed by general office clerks (34,990) and stock clerks and order fillers (25,570). Among the higher paying jobs were postal service clerks and postal service mail carriers, with mean hourly wages of $25.37 and $25.15, respectively. At the lower end of the wage scale were hotel, motel, and resort desk clerks ($11.63) and telephone operators ($11.82). (Detailed occupational data for office and administrative support are presented in table 1; for a complete listing of detailed occupations available go to www.bls.gov/oes/2011/may/oes_38060.htm.)

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Phoenix-Mesa-Glendale Metropolitan Statistical Area, above average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, loan interviewers and clerks were employed at 2.5 times the national rate in Phoenix, and bill and account collectors, at 1.9 times the U.S. average. On the other hand, billing and posting clerks had a location quotient of 1.0 in Phoenix, indicating that this particular occupation’s local and national employment shares were similar.

These statistics are from the Occupational Employment Statistics (OES) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the Arizona Department of Commerce. The OES survey provides estimates of employment and hourly and annual wages for wage and salary workers in 22 major occupational groups and nearly 800 non-military detailed occupations for the nation, states, metropolitan statistical areas, metropolitan divisions, and nonmetropolitan areas.

Technical Note

The Occupational Employment Statistics (OES) survey is a semiannual mail survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. Guam, Puerto Rico, and the Virgin Islands also are surveyed, but their data are not included in this release. OES estimates are constructed from a sample of about 1.2 million establishments. Forms are mailed to approximately 200,000 establishments in May and November of each year for a 3-year period. The nationwide response rate for the May 2011 survey was 77.3 percent based on establishments and 73.3 percent based on employment. May 2011 estimates are based on responses from six semiannual panels collected over a 3-year period: May 2011, November 2010, May 2010, November 2009, May 2009, and November 2008. The sample in the Phoenix-Mesa-Glendale Metropolitan Statistical Area included 7,150 establishments with a response rate of 75 percent. For more information about OES concepts and methodology, go to www.bls.gov/news.release/ocwage.tn.htm.

The May 2011 OES estimates mark the first set of estimates based in part on data collected using the 2010 Standard Occupational Classification (SOC) system. Nearly all the occupations in this release are 2010 SOC occupations; however, some are not. The May 2012 OES data will reflect the full set of detailed occupations in the 2010 SOC. For a list of all occupations, including 2010 SOC occupations, and how data collected on two structures were combined, see the OES Frequently Asked Questions online at www.bls.gov/oes/oes_ques.htm#Ques41.

Area definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Phoenix-Mesa-Glendale, Ariz. Metropolitan Statistical Area  includes Maricopa and Pinal Counties.

Additional information

OES data are available on our regional web page at www.bls.gov/ro9/home.htm. If you have additional questions, contact the San Francisco Economic Analysis and Information Unit at (415) 625-2270. Information in this release will be made available to sensory impaired individuals upon request. Voice phone: 202-691-5200; TDD message referral phone number: 1-800-877-8339.

Last Modified Date: July 13, 2012