A Report on the Actuarial, Marketing, and Legal Analyses of the CLASS Program

Appendix E: CLASS Process Flow Chart

PDF Version: http://aspe.hhs.gov/daltcp/reports/2011/class/appE.pdf (2 PDF pages)

High-Level CLASS Process Design

CLASS Action: Benefit Design

#1 Hire Actuary; leads to #2.

#2 Design Benefit Plans; leads to #18.

#3 Determine Information to the collected from the system; leads to #13.

CLASS Action: Communication

#4 Determine Communication Platforms and Means; leads to #5.

#5 Develop Communication Tools and Messaging; leads to #6 and #9.

#6 Enact Communication Strategy.

CLASS Action: Marketing

#7 Complete an Needs Assessment; leads to #8 and #11.

#8 Hire a Support Contractor; leads to #9.

#9 Develop an Marketing Strategy; leads to #5 and #10.

#10 Enact Strategy.

CLASS Action: IT

#11 IT System Planning; leads to #7 and #12

#12 Hire a Support Contractor; leads to #13.

#13 Design the system; leads to #14.

#14 Develop the System; leads to #15.

#15 Test the System; leads to #16.

#16 Implement the System; leads to #10.

CLASS Action: Benefits Administration

#17 Conduct Analysis; leads to #18.

#18 Develop Program Details; leads to #19, #21, and #25.

#19 Finalize Program Details; leads to #9 and #23.

CLASS Action: Regulations

#20 Prepare for Regulatory Process; leads to #21.

#21 Issue Draft Regulations/Rules; leads to #22.

#22 Get Pulbic Input; leads to #19, #23, and #29

#23 Isue Final Regulations/Rules; leads to #6 and #16.

CLASS Action: FACA Committee

#24 Name FACA Committee Members; leads to #25.

#25 Receive Updates/Provide input into Program Details.

CLASS Action: Office Administration

#26 Become a Recognized Offie; leads to #27.

#27 Finalize Delegation of Authority; leads to #21.

CLASS Action: Program Integrity

#28 Benchmark Against Similar Programs; leads to #29.

#29 Determine CLASS Policies; leads to #30.

#30 Train CLASS Staff on Policies

CLASS Action: Board of Trustees

#31 Name Trustees

For Internal Discussion Only

A REPORT ON THE ACTUARIAL, MARKETING, AND LEGAL ANALYSES OF THE CLASS PROGRAM

For additional information, you may visit the DALTCP home page at http://aspe.hhs.gov/_/office_specific/daltcp.cfm or contact the office at HHS/ASPE/DALTCP, Room 424E, H.H. Humphrey Building, 200 Independence Avenue, SW, Washington, DC 20201. The e-mail address is: webmaster.DALTCP@hhs.gov.

Files Available for This Report

Main Report

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/index.shtml

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/index.pdf [48 PDF pages]

APPENDIX A: Key Provisions of Title VIII of the ACA, which Establishes the CLASS Program

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appA.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appA.pdf [6 PDF pages]

APPENDIX B: HHS Letters to Congress About Intent to Create Independent CLASS Office

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appB.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appB.pdf [11 PDF pages]

APPENDIX C: Federal Register Announcement Establishing CLASS Office

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appC.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appC.pdf [2 PDF pages]

APPENDIX D: CLASS Office Organizational Chart

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appD.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appD.pdf [2 PDF pages]

APPENDIX E: CLASS Process Flow Chart

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appE.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appE.pdf [2 PDF pages]

APPENDIX F: Federal Register Announcement for CLASS Independence Advisory Council

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appF.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appF.pdf [3 PDF pages]

APPENDIX G: Personal Care Attendants Workforce Advisory Panel

Full Appendix

   HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appG.htm

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appG.pdf [6 PDF pages]

Ga: Federal Register Announcement for Personal Care Attendants Workforce Advisory Panel

    PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appGa.pdf [3 PDF pages]

Gb: Advisory Panel List of Members

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appGb.pdf [2 PDF pages]

APPENDIX H: Policy Papers Discussed by the LTC Work Group

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appH.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appH.pdf [36 PDF pages]

APPENDIX I: CLASS Administration Systems Analysis and RFI

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appI.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appI.pdf [10 PDF pages]

APPENDIX J: Additional Analyses for Early Policy Analysis

Full Appendix

   HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appJ.htm

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appJ.pdf [150 PDF pages]

Ja: A Profile of Declined Long-Term Care Insurance Applicants

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appJa.pdf [23 PDF pages]

Jb: CLASS Program Benefit Triggers and Cognitive Impairment

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appJb.pdf [65 PDF pages]

Jc: Strategic Analysis of HHS Entry into the Long-Term Care Insurance Market

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appJc.pdf [33 PDF pages]

Jd: Managing a Cash Benefit Design in Long-Term Care Insurance

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appJd.pdf [28 PDF pages]

APPENDIX K: Early Meetings with Stakeholders

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appK.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appK.pdf [4 PDF pages]

APPENDIX L: In-Depth Description of ARC Model

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appL.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appL.pdf [62 PDF pages]

APPENDIX M: In-Depth Description of AvalereHealth Model

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appM.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appM.pdf [23 PDF pages]

APPENDIX N: September 22, 2010 Technical Experts Meeting

Full Appendix

   HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appN.htm

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appN.pdf [37 PDF pages]

Na: Agenda, List of Participants, and Speaker Bios

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appNa.pdf [7 PDF pages]

Nb: Presentation Entitled "Actuarial Research Corporation's Long Term Care Insurance Model"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appNb.pdf [11 PDF pages]

Nc: Presentation Entitled "The Long-Term Care Policy Simulator Model"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appNc.pdf [11 PDF pages]

Nd: Presentation Entitled "Comments on 'The Long-Term Care Policy Simulator Model'"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appNd.pdf [7 PDF pages]

APPENDIX O: Actuarial Report on the Development of CLASS Benefit Plans

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appO.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appO.pdf [47 PDF pages]

APPENDIX P: June 22, 2011 Technical Experts Meeting

Full Appendix

   HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appP.htm

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appP.pdf [46 PDF pages]

Pa: Agenda and Discussion Issues and Questions

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appPa.pdf [8 PDF pages]

Pb: Presentation Entitled "Core Assumptions and Model Outputs"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appPb.pdf [7 PDF pages]

Pc: Presentation Entitled "Actuarial Research Corporation's Long Term Care Insurance Model"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appPc.pdf [11 PDF pages]

Pd: Presentation Entitled "The Avalere Long-Term Care Policy Simulator Model"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appPd.pdf [11 PDF pages]

Pe: Presentation Entitled "Alternative Approaches to CLASS Benefit Design: The CLASS Partnership"

   PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appPe.pdf [8 PDF pages]

APPENDIX Q: Table 2: Actuarial and Demographic Assumptions

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appQ.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appQ.pdf [2 PDF pages]

APPENDIX R: Figure 1: Daily Benefit Amount for Increased Benefit

HTML   http://aspe.hhs.gov/daltcp/reports/2011/class/appR.htm

PDF   http://aspe.hhs.gov/daltcp/reports/2011/class/appR.pdf [2 PDF pages]

To obtain a printed copy of this report, send the full report title and your mailing information to:

U.S. Department of Health and Human Services
Office of Disability, Aging and Long-Term Care Policy
Room 424E, H.H. Humphrey Building
200 Independence Avenue, S.W.
Washington, D.C. 20201
FAX:  202-401-7733
Email:  webmaster.DALTCP@hhs.gov

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Last Updated:  11/16/2011