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Air Force assessing performance feedback program

Posted 2/3/2012   Updated 2/3/2012 Email story   Print story

    


by Eric M. Grill
Air Force Personnel, Service and Manpower Public Affairs


2/3/2012 - RANDOLPH AIR FORCE BASE, Texas (AFNS) -- Air Force officials are field testing a new performance feedback worksheet to assess how supervisors interact and provide feedback to their Airmen.

The Airman Comprehensive Assessment worksheet is designed to increase supervisor awareness of activities affecting their Airmen and better facilitate interaction between Airmen and their supervisors.

The performance feedback program was designed as a formal communication between the supervisor and Airman to establish expectations regarding duty performance, said Will Brown, the Air Force Evaluations and Recognition Programs Branch chief at the Air Force Personnel Center.

The current Air Force performance feedback worksheet is supervisor driven and doesn't allow Airmen to formally assess themselves during the feedback session, he explained.

"As the Air Force continues enhancing our Airmen's capabilities, additional areas are needed in the performance feedback process to encompass the aspects of an Airman's life," Brown said. "By instituting a subordinate's self-assessment in the feedback process, we believe the ACA worksheet will create a conduit for broader, more open communication between Airmen and their supervisors."

The first phase of field testing began Feb. 3 at 18 active-duty Air Force bases worldwide and one Air Reserve base. Airmen at selected bases are using the ACA worksheet during the February through June 2012 test window when their normal initial or mid-term feedback is performed.

The ACA worksheet has legacy blocks for physical fitness, training and teamwork, but also takes into account the critical role Airmen have in supporting the mission as well as focusing on individuals' deployment readiness and the Airman's personal and professional goals.

Similar to the current feedback worksheet, there is a block for supervisors to communicate expectations, strengths and weaknesses, and make improvement recommendations, officials said. Airmen at the test bases will receive an electronic notification with additional information on where to retrieve the test forms and instructions.

As part of the ACA test, supervisors and Airmen will receive a survey within 30 days of their feedback session to determine if the ACA worksheet should be implemented Air Force-wide and any improvement recommendations to the process.

Bases participating in the test are:

-- Altus Air Force Base, Okla;
-- Barksdale AFB, La.;
-- Buckley AFB, Colo.;
-- Cannon AFB, N.M.;
-- Eielson AFB, Alaska;
-- Dover AFB, Dela.;
-- Eglin AFB, Fla;
-- Hanscom AFB, Mass.;
-- Joint Base Langley- Eustis, Va.;
-- Malmstrom AFB, Mont.;
-- McConnell AFB, Kan.;
-- Misawa Air Base, Japan;
-- Offutt AFB, Neb.;
-- Patrick AFB, Fla.;
-- Robins AFB, Ga;
-- Royal Air Force Mildenhall, United Kingdom;
-- Spangdahlem AB, Germany;
-- Vance AFB, Okla.; and
-- Westover Air Reserve Base, Mass.

For information about Air Force Personnel programs, visit the Air Force Personnel Services website at https://gum-crm.csd.disa.mil.



tabComments
3/15/2012 9:45:44 AM ET
Performance feedback works but too many individuals relate feedback to promotion. Why Feedback should be daily if you consider yourself a leader not what most currently provide at the AFI minimum time intervals. There should be no surprises when you've told an individual on a daily basis he's not pulling his weight and documented it officially that he has a referral EPR and the Commander has elected not to allow promotion testing if eligible. If your subordinate wishes to 'do the minimum' he gets the minimum EPR and points for testing provided the Commander allows him in the testing room. If your subordinate exceeds standards he gets those points for testing and so on. The system works...lets start using it properly. If you're in a position of authority and afraid of stepping on someone's toes or hurting their feelings because they're not exceeding standards in my opinion I question the ability of that individual to effectively lead his people.
SMSgt L, Scott AFB
 
3/2/2012 8:20:09 AM ET
The current PFW form works, providing supervisors deligently fill it out. All to often subordinates are given a **** product that does not properly document expectations. Mid-term PFWs are more an figmant of the immagination for most personnel as well. The current tool to provide feedback to the force is in-place local supervisors/leaders just need to ensure it is being adhered to. MSgt KA Kerr
Andrew Kerr, RAF Mildenhall
 
2/20/2012 11:03:43 PM ET
Why don't we just implement the existing policy insteading of inventing a new form The feedback process is an involvement from both the supervisor and the subordinate. If the supervisor forgot to perform a timely feedback it is also the responsibility of the subordinate to demand one. I'm tired of hearing these younger NCOsAmn who believe that if they don't get feedbacks from their supervisors then they will automatic get a 5 on their EPRs. Stop the insanity already.
Quyen Ngo, JBER
 
2/13/2012 9:31:23 AM ET
Continuing to do the same thing but expecting to get different results.
ddub, TX
 
2/9/2012 2:54:37 PM ET
First MAJ SWA you should have put your name when addressing Chief Belanger especially with the slight insult. Ok staying on topic...no new form needed just honesty and a willingness to genuinely care about the Airmen. It's how you address the need for improvement how often you document and bring shortocmings to an Airmans attention. If you care about the Airman they'll know it and will be more recpetive to criticism. Engage your Airmen daily and communicate frequently and these new tools won't be needed. Lastly ratings should impact promotions but how is the big question. Cheers retired SMSgt
Michael L. Carter, Robins AFB GA
 
2/9/2012 9:58:44 AM ET
Same old questions here with a system that has generated contoversy among the ranks since instated. I believe the system can work but is flawed in the fact that our younger supervisor worry that an honest deserved EPR that reflects a markdown stunts the promotion potential of good Airman for too long. I have sent numerous suggestions through the idea program on this. You do not need new forms or fancy semantics. Simply begin to average the EPR scores of the last 5 and then apply a numerical weight for each average score. This way when an Airman makes a mistake that warrants a marked down EPR yet he or she may be a stellar worker etc their true overall efforts can still genarate an average rating of a 5 provided they are consistently exceeding standards. Supervisors would be much more apt to rate more honestly if they realize that one less than stellar EPR would not cause a Stellar Airman to lose promotion potential immediately and at length. Try this......maybe someone could
R. Woolever SMSgt Ret USAF, Santa Maria CA
 
2/9/2012 7:42:24 AM ET
What kind of military do we have now You all need a form to tell you that you're a dirt bag Quit being a candy a. Curtis Lemay is rolling over in his grave
Old Timer, Retired
 
2/7/2012 1:02:45 PM ET
CMSgt Belanger by holding the rank of CMSgt you are already on the team. The team of Air Force leadership that is failing to take action on things like this. Get your fellow Chiefs to stop focusing on all of their attention on things like the reflective belt and start tackling these tough issues.
Maj, SWA
 
2/6/2012 5:33:26 PM ET
Feedback ties into performance reporting and vice versa. Until we truly tie the two together, we will have a poor system. Bottom line, the Performance Report is nothing less than a promotion tool, it never truly tells how an Airman is performing. If I choose to say my Airman needs improvement because of a shortcoming, I have just made the report a referral thus causing second and third order effects even though I may not have intended to do so. Let's fix the entire system and not just part of it. Put me on the team. I will help fix it.
CMSgt Michael Belanger, JB Andrews
 
2/6/2012 2:45:43 AM ET
Good thinking...no deployed locations on the list. Let's come up with another product that only works for our home-station airmen. Those lucky 365-day deployers don't need to be thought of ever they've already gotten their great deal.
Maj, SWA
 
2/5/2012 9:02:00 PM ET
It doesn't matter what form we use--the real issue is the lack of legitimate feedback and mentoring. We have a form now that is rarely ever used. How is a different form going to change that
John Doe, CONUS
 
2/5/2012 7:21:28 PM ET
LoL at DunningKruger. Nice
FairandConsistent SNCO, Worldwide
 
2/3/2012 11:09:39 AM ET
The DunningKruger effect is a cognitive bias in which the unskilled suffer from illusory superiority mistakenly rating their ability much higher than average while the highly skilled underrate their own abilities. This bias is attributed to a metacognitive inability of the unskilled to recognize their mistakes.
Dunning Kruger, Research Paper
 
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