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Division of Child Support Enforcement

New York Child Support Online

The child support program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing paternity, establishing support orders, and collecting and distributing child support payments.

Apply for Child Support Services

Use this application (PDF, 16 pages) to request child support services. (Adobe Reader is required to view the application.)

Note: Complete and submit only the last 8 pages to your local child support office. The first section is for your reference and contains important information you need to know and understand about child support enforcement services.

Additional sections of the application may be filled out as needed or printed for your records.

• If you are seeking support from more than one noncustodial parent or putative father:
  Additional Noncustodial Parent or Putative Father (2 pages)
• If you are requesting support for more than one child:
  Additional Child (2 pages)
• Information about Child Support Services (6 pages; for your records. Do not submit this section)

For more information, visit the How to Apply page.

Annual Service Fee

Custodial parents may be charged a $25.00 service fee once a year. The fee applies only to parents who have never received TANF benefits and who have a case with more than $500 in support collected during the federal fiscal year (October 1–September 30 of the next year). The fee will continue to apply in each federal fiscal year. For more information, visit the service fee questions and answers page.

Warning: New York EPPICard™ cell phone scam

An EPPICard™ debit card scam is being texted to cardholders' cell phones. If you receive this text message, do not provide any information in response and call the Child Support Customer Service Helpline (CSH) at 1-888-208-4485 (TTY: 1-866-875-9975) immediately.

If you did provide your card number in response to this text, call the EPPICard™ call center at 1-866-461-4093 to cancel your card and request a new card. NEVER PROVIDE YOUR DEBIT CARD INFORMATION TO ANY REQUESTING PARTY.

Income Withholding Calculator

Employers with questions about income withholding may benefit from our Income Withholding Calculator and Withholding Limitations Worksheet pages. Employers may also phone the Employer Helpline at 1-888-208-4485 (TTY: 1-866-875-9975), Monday–Friday, 8:00 AM–7:00 PM.

Child Support Videos

Two child support videos can now be viewed online. Click on the video title to play the video automatically in Windows Media player. If you need to install the Windows Media player, you can download it from the Microsoft Downloads site.

• What You Need to Know about Child Support Hearings and Services, WMV, 20 minutes
  Explains what you should bring with you to a child support hearing, what to expect during the hearing, and what to do after you receive a child support order
  Court video transcript
• Hospital Based Acknowledgment of Paternity, WMV, 16 minutes
  Explains when paternity needs to be acknowledged, what signing a voluntary Acknowledgment of Paternity form means to the mother, the father, and the child, and who should (or should not) sign this form
  Paternity video transcript

Mailing Address for Child Support Payments

All child support payments must be sent to the following address:

NYS Child Support Processing Center
PO Box 15363
Albany, NY 12212

Please note: Child support payments sent to any other address will be returned by the United States Postal Service. Make sure your payments are received and credited promptly; use only the address shown above.

   

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