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 Child Support Website Portal Will Be Unavailable

The secure Child Support website portal is unavailable from 5:00 a.m. through 7:00 a.m. (MDT) on Saturday, September 15 for scheduled maintenance activities. While the portal is down, the following services are unavailable:

  • Access to the secure site
  • Create New Account
  • View Payment History
  • Employer Portal
  • Services for Partners

We're improving our systems in order to serve our customers better.  We apologize for any inconvenience.

Child Support Services

By helping parents meet their obligations, Child Support Services enhances the well-being of children, promotes positive parental involvement, and improves the self-sufficiency of families. Child Support Services can help make sure children receive financial and medical support from both parents in a variety of ways.

Child Support Services Can Help You:

  • Locate the other parent;
  • Establish a legal relationship (paternity) between a child and his/her father;
  • Establish child support obligations;
  • Make sure child support is paid;
  • Make sure medical support is provided; and
  • Get a child support order changed.

Learn how you can apply for child support services, or view some Frequently Asked Questions.

 

The Employer Portal is HERE!

What is the Employer Portal?

The Employer Portal is a place where an employer can create an account and respond to and manage Idaho Income Withholding Orders (IWO) and National Medical Support Notices (NMSN) online. This portal will reduce paper consumption and the lag time typical in processing these documents via mail. The Employer Portal will ultimately cut down on the amount of time it takes to get funds to Idaho’s children while saving you postage costs and processing time.

Do I have to have an employee with a Child Support case to use the portal?

Yes. You must have at least one employee with a Child Support case.

  

What do I need to create an account?

To create an account, you will need the following:
  • A valid email address, phone number, and mailing address for your Payroll department
  • An IWO or NMSN you received in the mail
  • Your Federal Employer Identification Number (FEIN)  

Ready to get started?

Go to the For Employers page.
 
As always, we are very interested in getting your feedback and suggestions for any additional features that would enhance this website.  Please send us an email at CSWebHelp and let us know what you think.


Have You Been Laid-off?

Worried about paying your child support? We're providing you with information on how Child Support Services attaches unemployment benefits.  This information includes links to other agencies that may be able to help you find a job or find a better paying job and how to request a review of your Child Support order.   View Frequently Asked Questions...

 


Contact Child Support Services:

Mail your Child Support payments:

Toll free: 1-800-356-9868
Boise area: 334-2479 
Fax: (855) 349-2408
e-mail Child Support Services

Idaho Child Support Receipting Services
P.O. Box 70008
Boise, Idaho  83707-0108