While vendors provide direct supervision to JFSAP team members, Joint Force Headquarters (JFHQ) points of contact (POC) should understand the following contractual requirements:

• JFSAP contract counselors or consultants work eighty hours in a two-week time period, and schedules should be flexible to meet the needs of the program (e.g., if the contractor, consultant, or counselor supports a weekend event, he or she may have other time off during the week). Overtime is not authorized. 

• Vendors are the final leave-approval authority. Leave scheduling and approval is a coordinated effort between the contracted consultant or counselor and their vendor. The contracted consultants and counselors should notify the JFHQ POC of their intended leave schedules and absences. If there is an issue regarding the leave of a contractor, counselor, or consultant, the JFHQ POC should contact the government program manager or the contracting officer representative (COR)/contracting officer's technical representative (COTR) to negotiate with the vendor for coverage if it is mission essential.

While vendors provide direct supervision to JFSAP team members, Joint Force Headquarters (JFHQ) points of contact (POC) should understand the following contractual requirements:

• JFSAP contract counselors or consultants work eighty hours in a two-week time period, and schedules should be flexible to meet the needs of the program (e.g., if the contractor, consultant, or counselor supports a weekend event, he or she may have other time off during the week). Overtime is not authorized. 

• Vendors are the final leave-approval authority. Leave scheduling and approval is a coordinated effort between the contracted consultant or counselor and their vendor. The contracted consultants and counselors should notify the JFHQ POC of their intended leave schedules and absences. If there is an issue regarding the leave of a contractor, counselor, or consultant, the JFHQ POC should contact the government program manager or the contracting officer representative (COR)/contracting officer's technical representative (COTR) to negotiate with the vendor for coverage if it is mission essential.

The contracted JFSAP team members work for their respective employers, who provide them with direct supervision and ensure they perform in accordance with the scope of their respective contract requirements. The contracted team members shall at all times be under the supervision of the contracted vendor and not government personnel, whether uniformed or civilian, regardless of rank, nor another vendor’s contract employee. There shall be no direct supervision of contract employees by the government.

The contracted JFSAP team members shall take extraordinary care to ensure they are not perceived as a government employee. In no event shall a contractor conduct negotiations or be an active participant in negotiations. The contractor status as a “contractor” should be predominately displayed in all correspondence and dealings with the government or non-governmental entities or personnel. The contractor should leave no doubt they are acting in an official government capacity and do not have the authority to bind the government.

The COR and COTR are responsible for interfacing with the vendors regarding the contract personnel and perform all necessary oversight and monitoring of the contractors as proposed in the contracts.

The JFHQ POC for the JFSAP team provides overall vision and guidance to the teams regarding program implementation, workload priorities, and schedules. This individual is the key POC in the state for support of geographically dispersed military families and guides all JFSAP activities.

See Appendix 2 of the JFSAP Desk Reference, Guidance for Non-Personal Services Contracts, for additional information on the relationship between the JFHQ POC and JFSAP team members.

The contracted JFSAP team members work for their respective employers, who provide them with direct supervision and ensure they perform in accordance with the scope of their respective contract requirements. The contracted team members shall at all times be under the supervision of the contracted vendor and not government personnel, whether uniformed or civilian, regardless of rank, nor another vendor’s contract employee. There shall be no direct supervision of contract employees by the government.

The contracted JFSAP team members shall take extraordinary care to ensure they are not perceived as a government employee. In no event shall a contractor conduct negotiations or be an active participant in negotiations. The contractor status as a “contractor” should be predominately displayed in all correspondence and dealings with the government or non-governmental entities or personnel. The contractor should leave no doubt they are acting in an official government capacity and do not have the authority to bind the government.

The COR and COTR are responsible for interfacing with the vendors regarding the contract personnel and perform all necessary oversight and monitoring of the contractors as proposed in the contracts.

The JFHQ POC for the JFSAP team provides overall vision and guidance to the teams regarding program implementation, workload priorities, and schedules. This individual is the key POC in the state for support of geographically dispersed military families and guides all JFSAP activities.

See Appendix 2 of the JFSAP Desk Reference, Guidance for Non-Personal Services Contracts, for additional information on the relationship between the JFHQ POC and JFSAP team members.