Matthew J. Hickman, Ph.D.
June 25, 2006 NCJ 210296
Presents data on citizen complaints about police use of force received by large, general purpose State and local law enforcement agencies as well as on complaint dispositions. Findings presented are from new questions on formal citizen complaints about police use of force added to the Law Enforcement Management and Administrative Statistics survey. Detail is presented on the policies and procedures of large municipal police departments relating to the processing of citizen complaints and other administrative features. The report also discusses the limitations of complaints' data and the use of sustained complaints as a measure of police use of excessive force.
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