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FAQs and Troubleshooting

  1. Is my account or IP blacklisted/banned?
    Please email our support team to find out if your account is blacklisted and how to get removed.
  2. How often is the NIDA Drug Screening Tool content updated?
    The NIDA content is updated on an as-needed basis.
  3. How do I request more functionality in the API?
    Please email your suggestions to our support team, and we will try to respond to them as quickly as possible.
  4. What if I have questions or find a mistake?
    Please email our support team.

This page was last updated August 2012

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