Europe Supporting Offices
DoDEA Europe Schools
Supporting Offices
Europe Information
Technology Division
APO Mailing Address:
Office of the Director,
DoDDS-Europe IT Division
Unit 29649, Box 7000
APO, AE 09002-7600
Phone:
Inside Germany: 06134-604-443
Outside Germany: (+49) 6134-604-443
DSN: (314) 334-2443
Fax:
Inside Germany: 06134-604-519
Outside Germany: (+49) 6134-604-519
DSN: (314) 334-2519
DoDEA Europe Schools:
Teaching the children of America's military families
Other Supporting Offices:
DoDDS-Europe IT Division:
Providing DoDDS-Europe schools, districts, and other divisions with reliable information technology access.IT Service Desk:
Monday - Friday from 6:00-18:00 hrs.
Europe IT Division Mission:
To provide leading edge Information Technology Systems supporting our schools and business processes with secure enterprise-wide computer resources in support of the DoDDS-Europe and DoDEA School Systems.
Infrastructure Operations
Mission: Increase mobility, accessibility, and availability of network services supporting higher achievement of students. Provide efficient, reliable, secure, and timely operational support and maintenance control for all agency network servers located throughout Europe.
Vision: Deliver a robust and responsive network infrastructure capable of supporting the convergence of legacy and emergent technologies that promote the delivery of real-time content to the K-12 school environment we support. To transform the DoDDS-E data and email support system into a world class enterprise environment supporting the educational mission of DoDDS-Europe.
Software Development & Support
Mission: To provide innovative and state-of-the-art automation support services that enable all DoDDS-Europe business processes to exceed their complex and mission critical software and systems life cycle and integration requirements.
Vision: Plan, design, program and implement highly efficient and effective systems used to enable the success of all students.
Customer Support
Mission: To provide consistent, exemplary technological customer support in a timely manner, offering innovative, state-of-the-art solutions and seamless service while ensuring complete customer satisfaction for all of DoDDS-Europe.
Vision: To provide the finest Customer Support service in all of the Department of Defense Agencies.
Information Assurance
Mission: To ensure the DoD DIACAP requirements are met; to ensure antiviral programs and definitions are current and up-to-date; to regulate spam e-mail filters for the blocking of unwanted email and for the unhindered flow of needed email; to produce computer and network forensic results to agency managers; to scan all agency computers for DoD IAVA vulnerabilities and update as necessary.
Vision: Provide controlled agency computer resource access for all users and ensure compliance with the Department of Defense (DoD) standards, policies, and regulations.
Technical Services
Mission: To provide structured support relating to technical innovation and the exchange of information and services for the benefit of all users of all aspects of information technology.
Vision: Providing technical services, project, contract and technical management with a diverse workforce committed to teamwork and customer service.