You can send a written request to your servicer asking for information about the identity of the mortgage loan note holder. The servicer is obligated to provide you, to the best of its knowledge, with the name, address, and telephone ...
There are steps you can take: Call your servicer. Depending on your situation, your servicer may be able to modify the terms of your loan or provide other forms of relief. Talk to a HUD-approved housing counselor. A U.S. Department ...
Your mortgage lender is the financial institution that loaned you the money. Your mortgage servicer handles the day-to-day tasks of managing your loan. Your loan servicer typically processes your loan payments, responds to borrower inquiries, keeps track of principal and ...
You do not have to pay anyone to write a QWR to your servicer; you can do this yourself. You can use this sample QWR letter to make the request yourself. Remember to:Make sure that your QWR is sent to the address ...
If you disagree with your servicer about how much you owe, you can start by sending your servicer a QWR explaining why you think that it made a mistake. You can use this sample QWR letter to make the request.Remember to:Make sure ...
If the servicing rights for your loan are sold and you get a new servicer, your old and new servicers must notify you of the transfer of the servicing rights to your loan. The notice should disclose to you the ...
You may want to consult with an attorney. Surviving spouses or children who inherit a house may be able to assume the mortgage loan for that home. You may need to give the servicer a copy of the death certificate ...
As soon as possible, contact your insurance carrier and get a new policy or seek to have your old policy reinstated. Although the servicer may be at fault, the lapse of insurance coverage may result in you paying for costly ...
You can send a Qualified Written Request (QWR) explaining the issue. If you are current on your loan and your servicer still refuses to accept your payment, you can file a complaint with the CFPB online or by calling (855) 411 CFPB ...
You can send a Qualified Written Request (QWR) requesting an explanation. Be sure you have followed the instructions for submitting your mortgage payment. If you are current on your loan, and yet the servicer refuses to accept your payment, then ...