What should I include in a vendor RFI/RFP?
Timing & Basics
After you assess your electronic health record (EHR) needs, set EHR goals, make key decision about must-have EHR capabilities, and narrow the vendor field, you should draft a request for information (RFI) or a request for proposals (RFP) to collect information from vendors about their products and services. As you transition to health IT, make sure to ask potential vendors for the following information at minimum1:
- Organizational profile
- Implementation and training model
- Estimated total cost of ownership
- Availability for demonstrations
Information Providers Should Get from Vendors
To learn about the specific information you should solicit from vendors in your RFI or an RFP, see the following resources.
- It is important to use your RFI or RFP to acquire information you can use when selecting an EHR. The Vendor Evaluation Matrix Tool, the Vendor Meaningful Use Compare Tool, and the Vendor Pricing Template provide considerations for EHR selection.
- Stratis Health's Health Information Technology Toolkit for Clinics provides a Request for Proposal template you can customize to meet your unique needs and use when selecting an EHR system.
- The Health Resources and Services Administration's EHR Selection Guidelines tool provides a list of several EHR features that can be customized to your implementation.
References
- Chicago Health Information Technology Regional Extension Center. “EHR Vendor Selection Best Practices: Guidelines for Picking the Right EHR System for Your Practice.”
Implementing EHRs – Selecting or Upgrading to a Certified EHR
Timing of the Vendor Selection Process
There are several different options for how you might select a vendor. Some practices go through the planning electronic health record (EHR)...
When selecting an electronic health record (EHR) system, pay special attention to the type of provider and market that each vendor typically serves, as well as the amount of support a vendor provides...
The Certified HIT Product List
The Certified HIT Product List (CHPL) provides the authoritative, comprehensive listing of complete electronic health records (EHRs) and EHR modules that have been...
The good news is that there are plenty of options. In fact, there are over 440 complete Certified EHR products for the ambulatory market. Consequently, the selection process can take time. The...
The Basics
A complex health care system requires diverse electronic health record (EHR) products. Interoperability refers to the architecture or standards that make it possible for diverse...
Key Factors to Consider
The following are several considerations for electronic health record (EHR) vendor comparison that Regional Extension Centers (RECs) have found useful. Consider these...
The Office of the National Coordinator for Health IT (ONC) authorized six organizations to perform complete electronic health record (EHR) and/or EHR module testing and certification. These six...
Certified electronic health records (EHRs) are EHRs that have been tested and certified under the Temporary Certification Program maintained by the Office of the National Coordinator for Health...
Factors to Consider in Contract Negotiations
To avoid costly mistakes, make sure to consider the following factors when negotiating your vendor contract.1,2 Contract negotiation is a critical...
Timing of the Vendor Selection Process
There are several different options for how you might select a vendor. Some practices go through the planning electronic health record (EHR)...
When selecting an electronic health record (EHR) system, pay special attention to the type of provider and market that each vendor typically serves, as well as the amount of support a vendor provides...
The Certified HIT Product List
The Certified HIT Product List (CHPL) provides the authoritative, comprehensive listing of complete electronic health records (EHRs) and EHR modules that have been...
The good news is that there are plenty of options. In fact, there are over 440 complete Certified EHR products for the ambulatory market. Consequently, the selection process can take time. The...
The Basics
A complex health care system requires diverse electronic health record (EHR) products. Interoperability refers to the architecture or standards that make it possible for diverse...
Key Factors to Consider
The following are several considerations for electronic health record (EHR) vendor comparison that Regional Extension Centers (RECs) have found useful. Consider these...
The Office of the National Coordinator for Health IT (ONC) authorized six organizations to perform complete electronic health record (EHR) and/or EHR module testing and certification. These six...
Certified electronic health records (EHRs) are EHRs that have been tested and certified under the Temporary Certification Program maintained by the Office of the National Coordinator for Health...
Factors to Consider in Contract Negotiations
To avoid costly mistakes, make sure to consider the following factors when negotiating your vendor contract.1,2 Contract negotiation is a critical...