Description: DOT Blue Banner

 

 

 

 

 

 

 

 DOT HOME

   AIRLINE CONSUMERS

  E-LIBRARY

 FAQS

  JOBS/INTERNSHIPS

  PRO BONO

 

 

Office of the General Counsel

The General Counsel serves as the Chief Legal Officer of the Department, with final authority on questions of law.  He is the legal advisor to the Secretary, and is responsible for the supervision, coordination and review of the legal work of the almost 500 lawyers throughout DOT.  The General Counsel is responsible for the Office of Aviation Consumer Protection and Enforcement, and also coordinates the Department's legislative efforts, regulatory program, and involvement in legal proceedings before other agencies, as well as various operational and international legal matters.  The immediate Office of the General Counsel (OGC) includes approximately 90 lawyers, analysts, and administrative professionals. For an organizational chart, see in pdf or in plain text.
 

    KEY OFFICIALS

 

WHO WE ARE
HOW TO CONTACT US

Immediate Office of the General Counsel 

Office of General Law

Office of International Law

Office of Litigation

Office of Legislation

Office of Regulations and Enforcement

Office of Operations

Office of Aviation Enforcement and Proceedings

Aviation Consumer Protection Division

Center for Alternative Dispute Resolution

Modal Chief Counsels

 

How to contact the  U.S. Department of Transportation

CURRENT LEGAL & REGULATORY MATTERS

  • NEW  On June 14, the Department published the Air Travel Consumer Report (ATCR) containing, among other useful consumer information, flight delay, complaint, and mishandled baggage statistics for the month of April 2012. The industry's  on-time arrival rate of 86.3 percent in April was up from both the 75.5 percent on-time rate of April 2011 and from March 2012's 82.2 percent rate. Airlines reported no tarmac delays of more than three hours on domestic flights or more than four hours on international flights in April. In April, the Department received 1,068 complaints about airline service from consumers, up 21.4 percent from the 880 complaints received in April 2011, but down 4.4 percent from the 1,117 complaints filed in March 2012. The mishandled baggage rate of 2.63 reports per 1,000 passengers in April, a record low, was down from both April 2011�s rate of 3.30 and March 2012's of 3.09.

 

 

 

 

 


*


Download Adobe Acrobat Reader plugin
Description: Exit

 

 

 

Web Policies & Notices | Accessibility | Privacy Policy | No Fear Act Data | Office of Inspector General | OIG Hotline

Other Government Links: ExpectMore.gov | Regulations.Gov | USAFreedomCorps.gov

U.S. Department of Transportation, 1200 New Jersey Ave SE, Washington, DC 20590
Phone: 202-366-4000 | TTY Contact Info

This site updated September,  2012